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    Spectrum Home Automation

    1.0 (1 review)
    Open Open 24 hours

    Services - Spectrum Home Automation

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    7 years ago

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    Verizon

    Verizon

    3.0
    (2 reviews)

    Not happy at all. I realize EVERYONE In The World is short-staffed, GEEEZZZZ!!! It just takes TOO…read moreFrickin' long for assistance. At the end of the day, it is what it is UNTIL it's something else! Things are soooo bad I've started helping in the stores that I go to (couldn't do it this time). This is unbelievable! For now, I just need to go home, shut my door, settle down and tune out what this CRAZY World has come to. What was I doing before cell phones?

    Let me start off by saying I have been a customer of Verizon for 17 years. In those 17 years I…read morehave had good customer service. I have had bad customer service. I have even had indifferent customer service with Verizon. That is why when I have excellent customer service, I feel the need to say something. Customer service is a talent. It's not something you can teach. Either you have it or you don't. Yesenia has that type of customer service. From the moment you walk in to the time you leave. She is fully engaged to you as a customer. Is patient with your questions and concerns. If she doesn't know. She will get the right answer. These type of people are "gems" of the company. They become the face of the location. People are loyal to people. So from now on I will continue my service with Verizon there. Because I didn't feel like an s count number. I felt like a person, a person that had concerns and was able to have my needs met. Great place to start your Verizon relationship if you don't already have one.

    Kcnet

    Kcnet

    3.5
    (2 reviews)

    I have been a customer of KC Net for many years and love the service that they give to you whenever…read moreyou have a problem.. They take the time and walk you right through it. Sometimes, I thought James might be oh no, it's Linda Stapleton again because I was calling every week at one point, but he was very nice and stayed on the phone with me until my problem was solved. He was very helpful and never complained. I never met James or John or any of the others but I must say, they are the best when it comes to customer service. You just don't find super great guy's like this anywhere. So I hope the merge is for the best because I will continue to send my clients to them. You guy's are a hard act to follow. Thank you guys and best of luck with your future. Linda R. Stapleton

    KCNet has a lot of problems with their internet service e-mail now. I've been with them for well…read moreover 5 years, maybe even 10. Eversince they becamne TurnKey they have had tons of issues where I cannot send e-mail to business people I have dealt with for years. Also have been unable to receive e-mail from same. The issues always seem to get resolved after several weeks but they return a short time later. In the last 4-5 months I have had 3 major episodes of blocked e-mails. It is getting to the point that I need to look elsewhere for an ISP because they say the problem is that somewhere in their client base there are multiple computers spamming and that because of the spamming, their servers are being blocked. While I hear their problems and sympathize with their plight, I still need to conduct business. I am strongly considering jumping ship today. Coincidentally, their problems seemed to start when Google came to town. Google is too nosy now for privacy concerns so I hope KCNet's problems are not related to dirty tricks by Google.

    Spectrum Home Automation - isps - Updated August 2026

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