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    Kinetic by Windstream

    Kinetic by Windstream

    (7 reviews)

    I am not sure how this company is allowed to remain licensed. My phone has called 911 three…read moretimes--once in the middle of the night in the summer and then again recently-- and once during the day in summer. It was supposedly "fixed" after the first two occurrences but was apparently not. When I first called in July, the customer service representative was shockingly rude. Imagine a parent pointing their finger and scolding a child--that demeaning, disrespectful tone--because I insisted a repair technician come out immediately rather than waiting days, given the unnecessary drain on police resources. This is Windstream's brand of customer service. When the company refused to take the seriousness of a police-related emergency call seriously, I reported them to PUCO. I then learned that my neighbor had the exact same issue the prior week. Despite this, Windstream told me I would have to wait the standard allotted time for repairs, with no exceptions. When this happened again recently and the police once more showed up at my home, I called Windstream and was told the earliest they could send someone out was THREE WEEKS. At that point, I contacted PUCO again and shortly after canceled Windstream altogether without any further ado. Done. No pleading, no more calls to them, nothing. I will say this: the representative who handled my phone cancellation was exceptionally kind and personable. He sincerely thanked me for being a loyal customer for decades. This company has had ongoing issues for years. A few years back, I contacted a specialist because certain local numbers would not go through--she had no idea why. The repeated 911 calls were the final deal breaker. It is nearly impossible to speak to a live person about serious issues, and requesting an expedited service appointment simply is not an option with them. I am saving a lot of money now, and good riddance. I also dropped their internet service this past summer due to constant connection drops, buffering, and absurdly low speeds. I switched to Spectrum and have been very, very happy--I can actually get work done without my internet going in and out. The internet was another problem Windstream never managed to fix. Technicians would come out and randomly check or change things without truly understanding the problem. I strongly suspect ongoing infrastructure issues. To top it off, I was promised fiber service for months. The date kept getting pushed back until someone finally admitted, "You aren't getting fiber." That was the moment I switched internet providers. Hallelujah.

    Here we are again...yet another month later. I have once again received both a text and an email…read more"bill" for a negative balance that has been promised to have been refunded multiple times. Today is 5/17/2026.

    G-flo Tech

    G-flo Tech

    (4 reviews)

    I would recommend G-flo for any tech project. It's a great value and great service…read more I had slow internet despite having what I thought was a good network. I had lots of mesh routers (eeros) but somehow I couldn't get reliable service throughout our house (2 floors + basement). That's where G-flo came in to save the day. Our technician Brian arrived early and investigated the situation. We had coax throughout the house and he was able to get internet flowing from the basement to the 2nd floor. I thought the problem was solved but we had some issues with the first floor so he CAME BACK and solved the issue with the first floor too, no questions asked. This was more than a value. This made the difference between working from home making sense and being unworkable.

    My WiFi was very inconsistent and live TV would buffer or play at 360p. I have a Spectrum 500mbps…read moreplan. When troubleshooting with Spectrum, they just want you to reboot your modem or they will tell you it would work better with their $10/mo router. With Brian, he was able to utilize old phone cables in my house to create a stronger connection. After adding mesh systems to these phone cables, I have steady WiFi throughout the house. My SONOs speakers do not disconnect, my TV plays consistent 1080p/4K channels, and I haven't experienced any lag when gaming. Brian did a great job understanding my needs and completing the job in a timely fashion. He diagnosed the issues, purchased equipment, and completed installs all in the same day. Highly recommend, especially if your internet service provider is leading you to dead ends.

    Spectrum - televisionserviceproviders - Updated August 2026

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