If you want to get through PT in a clean and friendly, yet professional environment, this was my…read moreexperience. I had Alexis as my PT (Fantastic!) as well as Kiera (Fantastic!). Both explained to me what muscles we were working on and exactly how to do the exercises. I noticed after the second visit (along with working out at home) my knee sx recovery had vastly improved! Great physical therapy facility.

Rotator cuff injury. Making steady progress, all I really need. (Have to add another few words to…read moremake it a valid review.) no problems with the billing. Everyone has been helpful.

I have been to Physical Therapy Pros, in Snellville, GA, a few times and everyone is really nice…read morehere! Dr. Leon Romero is very professional and very helpful. He starts you out in one of the small rooms so you can have the TENS treatment (electric nerve stimulation), heating pad and do a few exercises. Then you go into their gym/work-out room to use some of the exercise equipment. I like the fact that this is a small practice. They make you feel comfortable and will take good care of you here! You're going to love this place!

From the owner: Do you suffer from an acute or chronic pain condition that affects your daily life or function? If…read moreso, you're not alone. You should know that Physical Therapy Pros, LLC is here for you! Our experienced team of physical therapists in Snellville, GA offers specialized treatment services for any pain, injury, or discomfort you may be feeling. At Physical Therapy Pros, LLC's, we are "the movement specialists" and we utilize an advanced diagnostic approach to treatment methods we employ. We use tools such as movement investigation, gait analysis and electrodiagnostic testing (EMG & Nerve Conduction Testing) to help our Snellville, GA physical therapists determine the source of your pain condition or function limitation.

Warning: Front desk NPC dry non existent personality. I couldn't get past the no greeting nor…read morehello, not being at the desk until 5 minutes arrival 2 patients waiting patiently, just guessing my name aloud I suppose was the greeting? Of course no 'have a seat', I stood awaiting instructions in the middle of waiting room as receptionist shuffled/organized papers for her to shout 'well don't you want your paper work?' While she was STILL GATHERING papers. I LEFT, and had to. August 2025 -Negative zero customer service. Came off as Borderline racist.

Saved my wife's life! Everyone was carrying and professional. State of the art equipment. All the…read morestaff are knowledgeable and honestly involved in their patients recovery.

The staff does a great job. My wife and I both see Dan in Flowery Branch and he really takes time…read moreto listen to our needs each session. The techs and the receptionists are so pleasant and welcoming.

First time patient. Seeing them for bulging disc. Today was first visit and I really liked the…read morestaff and therapists. Made me feel very welcomed and I felt trusting as they worked with me. I wasn't rushed through the appt. Sarah was excellent in explaining everything to me. I always have so many questions. There were several of us in the "gym" area and each were being equally taken care of. At to end if the session, Sarah gave me a print out with pictures and instructions to take home and do in between visits(exercises.)I look forward to more sessions as they help me with this hip/back situation. Totally recommend.

My next door neighbor swore to me about this facility and staff. I was skeptical at first because…read moreit is a large franchise/chain type business. But decided to try them because of my neighbor's ravings. Welp! I've been attending PT here for 3wks now. And after my very first visit I was sold. My symptoms/pain SIGNIFICANTLY decrease after the session and continue to do so as this review is written. I literally walk in limping and leave walking normally. How great is that??? The knowledge base of my physical therapist was impressive. She measured my range of motion, asked thorough questions, and examined/massaged my leg muscles and knew exactly what the cause of my ailment was. She began a specified exercise routine for me. This has been extremely successful in my healing process. The staff is excellent.... Summer & Sheree (Receptionists), Katreena, Rose & Matt (Physical Therapists ) ... I've worked with them all. They are degreed, knowledgeable & skilled. They care and are very good at what they do. In another note, the facility always looks and smells fresh and clean ... free coffee. Highly recommend!

After knee surgery, worked with these guy to strengthen my knee. They are great at what they do. I…read morewould recommend them for your rehabilitation needs. I would return if needed. Thanks again, Corey for all your help.

First timer. I've had this nagging pain in my right knee for 2 months now and I couldn't ignore it…read moreany longer. I asked my neighbor if he knew of a PT in the area. He didn't so I asked my buddy Google . Benchmark pops up in my area. I called to schedule an appt for the location up the street from my home. I get there today 30 min early to complete paperwork. I'm told I am scheduled for the other location . I'm like really what other location. Didn't know the other location is 10 min away. So no worries I called this location to let them know I'm in route I walk in there is one client sitting in the lobby. 4 clients were with PT. 2 PT on site at the time I was there. I was surprised to see it's an open floor clinic. Again this is my first time visiting a PT clinic. The receptionist Katrina was really nice. She knew my name as I walked up to the counter. Maybe bc she was expecting me. I gave her my insurance card and drivers license. Made copies and I completed the paperwork. Basil Papotto is my PT. He greeted me within 5 min of completing the paperwork. We walked to the back of the clinic for consultation. He asked a series of questions regarding level of pain and where the pain is. He demonstrated exercises to do at home. From what he assessed it can be taken care of without surgery. Appears to be minor lateral miniscus tear. Im happy to hear it's something that can be fixed without surgery. Basil was very attentive, knowledgeable and professional. I look forward to the next 8 visits. I'm ready to get back to running but I must allow this injury to heal. If you're in need of PT, check out Benchmark. They're in several locations . Oh the clinic was very clean. Considering the Covid-19 going on there were plenty sanitizer on the counters. I noticed the clients and PT were wearing masks . . I too had a mask on ! This location is conveniently located inside the plaza next to Wing Stop, T-Mobile and a Nail salon.

I have received real bad service with BenchMark PA that never happened in the past with any…read morephysicians office. Therapist is not honest to prepare the medical code. I had evaluated with the first visit without any therapy but they billed me evaluation plus therapy with one appointment. I won't recommend anyone to go there.

I had several EXCEPTIONAL experiences with Joy Elder over the years. She has always been very…read moreconscientious and concerned with my regaining my strength & stability. She has helped me with multiple issues. She is highly trained and HIGH RECOMMENDED!

From the owner: Our Clinical Director, Dr. Joye Leader, is a dedicated and skilled in women's Pelvic floor therapy,…read moreorthopedic therapy, sports rehab, pain management, triggerpoint dry-needling, and can get you back to loving your life! She has a wealth of experience in many types of therapies, so please come in and begin your wellness journey!

Therapists gave excellent care for my fractured shoulder. They are kind, gentle and patient. I had…read morea great experience from a knowledgeable staff and I highly recommend and appreciate them.

Promotion physical therapy Recently I had a torn meniscus…read moreinjury that needed physical therapy. I've long been a proponent for hands on physical therapy versus the physical therapy mills that are seeing multiple people at the same time and not providing me with the attention I need to get better. After two visits to one of the big name physical therapy mills, I decided to call my former physical therapist in California for a recommendation. I'm not sure what or how he searched for a therapist, but whatever he did, he was able to find me Promotion Physical Therapy. They are an amazing place that is hands on and does amazing work. The front office staff is warm and welcoming. The therapists are talented and caring, and the owner who is also a therapist is compassionate, professional and very knowledgeable. My first therapist Michael was/is amazing! He does a procedure called dry needling which has done wonders for my knee. While Michael was on vacation I was assigned Sherri and Kerry, they have different techniques with great results. They have gotten my knee back to where I'm playing basketball again. All of my progress was made without surgery! I would recommend Promotion Physical Therapy to anyone who wants to get better and experience hands on physical therapy!