I first came to NAENT in 2018 to see Dr. Athavale who is no longer with the practice. He was able…read moreto excise a cyst from my cheek successfully without any nerve damage. I ended up with an infection and he worked with me through it and when he realized I needed more drastic intervention, he sent me to an Infectious Disease doctor and continued to work with him and get updates on my condition. I now see Dr. Preston Imhof for a vertigo/motion sickness condition and he's been great to help me out with ADA forms for work. Tip: Fill the forms out for your doctor and then have him review them. Not only does this save on time, but he doesn't know what your job is, so this helps tremendously. On my last visit he thanked me for having the forms prefilled out and all he had to do was review and sign. He said it's a huge time saver for them. It also saved me the fee for him having to fill out the form! :-)

We love Dr Van Deusen. He's so knowledgeable, patient, and really listens to us. We have now…read morebrought both kids to see him and my husband has an appointment to see him too. Highly recommend.

I would highly recommend Dr. Downie. His bedside manners and expertise is exactly what I look for…read morein any doctor. After having 3 different sinus surgeries with 2 different ENTs that were unsuccessful I am certainly glad I found Dr. Downie. I am 4 days post op and can already tell a difference. I am an adult (25) and have had some pretty rough experiences with the scopes/instruments that were run down my nose at other offices, Dr. Downie has never once rushed or gotten annoyed when I asked him to slow down or give me a break. That being said, I am overall satisfied. The wait times in his office are not terrible but don't expect to be in and out. Wait times can be long, however like I said before... He never made me feel rushed.Rita has been fantastic and has gone above and beyond working with myself and my insurance for my surgery. I had to work with not only my insurance but a 3rd party to get a cpap machine before surgery and she helped with that as well as Vaughn. Vaughn was excellent at returning all of my calls and helped when needed. Sarah

Update: FINALLY! After nearly a year of trying to get tubes…read morethe Dr at the ENT Institute I'd been working with refereed me to a colleague, Dr. Weinman, who got the job done on the first visit. This was shocking how night and day my treatment was between the initial dr and Dr. Weinman. If you do use ENT Institute, please ask for Dr. Weinman. Avoid! I went in to have my left ear drained in December 2021. I only hear out of my right ear at this time due to a ruptured ear drum in 2020. The way it healed has made it where fluid builds up behind my ear drum and I cannot pop my ear. It's madding! By early April 2022 the doctor has convinced me I need nasal surgery and to take allergy shots. While they do the nasal procedure they will poke a hole in my ear and drain it. I could finally hear after this. A week later the hole closed and I could no longer hear. I still cannot pop my ear on the left side so it's back to exactly where it was prior to the procedures. Fast forward to August 2022 I'm still trying to get them to put a tube in my left ear so it can drain. I find out that the last follow up appointment in July, (I had to go to at leas 20 since the procedure in April) where the doctor did absolutely nothing but tell me in a month (which is the 3rd time I've heard this) we can do the ear poke again... a month later... here we are with me refusing to pay the $50 visit fee for nothing and then now saying they have to push the appointment back again due to not having the needed supplies to poke a hole in my ear... All I wanted was to have a tube put in my ear and be done with it. These people will drain you if your money and you'll end up with the same situation a year later. I'd suggest going anywhere else. It's a total shit show. I'm the fool for sticking with them this long, sadly.

Total Rip off. Was seen multiple times for a final diagnosis of no sinus issues even though I have…read moresinus infections monthly. The last visit was the worst. I was seen for less than 15 minutes and the total charges were over $600. Stay away from ENT Institute and especially Dr. Alexander. Federal Department of Justice Press Release from Dec 8, 2021: Dr. Jeffrey M. Gallups and Entellus Medical agree to pay $4.2 million to resolve False Claims Act lawsuit alleging kick-back arrangements ATLANTA - Dr. Jeffrey M. Gallups (founder, owner, medical director and past-CEO of Milton Hall Surgical Associates ("MHSA") a/k/a The Ear, Nose & Throat Institute) and Entellus Medical have agreed to pay approximately $3 million and $1.2 million, respectively, to resolve allegations that they violated the False Claims Act by entering into unlawful kickback arrangements.

Scumbags. Went in for a routine visit and was charged nearly $1000 for a nasal scope. Never asked…read morefor consent or mentioned the cost of the procedure. If they had I would've declined. Sent my bill to collections without my knowledge. Avoid this place at all costs.

Beware with their billing. They tell you one thing, claimed they will check with your insurance, I…read morepaid, and soon after got a bill for over $2,000. rip off, bad billing practice. If you don't watch it you be stuck like I am. Terrible billing practices. Don't recommend unless you have money to give away. GA State law, No Suprise Billing doesn't apply to them, they claimed

No wait in the doctors office. Her staff had everything ready paperwork wise for me when I arrived…read moreand answered all my questions. Dr. Zweig was in the office moments after the nurse collected my vitals. Doctors Zweig had reviewed all my files before coming in the room and was familiar with my case. She planned next steps for me and that day I received a call for a sleep study that she had indicated would the next step. Very positive experience.

she tried to "sell" me an expensive upper endoscopy after being in office 5 minutes...also…read morediagnosed me with acid reflux without any testing or symptoms. I refused but had to pay the $40 copay... luckily I went to another ENT who prescribed ointment for sore nasal cavity, examined the sore and determined not cancer, and offered allergy testing at a later date.

The best ENT doctor! I had a clogged ear on July 4 and went to Piedmont Urgent Care. A doctor there…read moretold me I have a severe ear infection. I thought it was ear wax, but she told me differently. She prescribed Amoxicillin and Neomycin and the 7 days I took it I felt so ill. My body wasn't taking the antibiotics well. Fast forward to this week, I wanted a professional evaluation and went to go see Dr.Kim. The office staff were very welcoming and kind. Dr.Kim and the other nurses listened to my words. When Dr.Kim looked into my ear she said there was fluid and wax in there. She suctioned my ear up and a few minutes later I am HEARING AGAIN out of my left ear!!!! I was so happy with joy I thought I was going to cry. Almost. Dr.Kim is awesome and so very kind. I am so happy right now that she fixed my problem. As for the pills, I was taking them for no reason thanks to the other doctor at Piedmont Urgent Care. I am happy right now so I don't even care about it anymore. I am well again thanks to Dr.Kim and the staff at ENT of Georgia. Thank you so very much!

I have seen Dr. Jenny Kim twice and find her to be an excellent and knowledgable Otolaryngologist…read more I was able to book an appointment to see her the next day after calling her office the previous day. She is absolutely kind, knowledgable, caring, helpful, and does a very excellent job of treating all of her patients. I came to her with severe nasal congestion and nasal drainage. She examined the inside of my nose on my very visitation with her as well as ask me if I had any sinus pressure, ear pain, or headaches. I told her that I did not, and she explained to me that I did have a sinus infection on my first visit. So, she prescribed me a strong antibiotic and a nasal spray. I have taken all of the antibiotic that she has prescribed me as well as used the nasal spray and it helped a whole lot. I started to have relief just after two days. When I went back to her for a follow up visit, she inserted her nasal light up inside of my nose and then irrigated (suctioned) each one of my own sinus cavities. She also sprayed the inside of my nose and then to a sample culture for testing. She called me back Friday afternoon with the results and told me exactly what kind of bacterial sinus infection that I had and to inform me to take the remaining antibiotics. I have done just that. When she suctioned and irrigated both of my nasal cavities, I had a lot more immediate relief. I have also continued to take nasal spray afterwards as she advised and recommended. It has been close to a whole week and today I am 100% better and free from my own sinus infection and it is all because of Dr. Jenny Kim. She has sped up and shortened the duration my suffering. Dr. Kim has never rushed through any of my own appointments and visits with her at all. She has always taken plenty of time with treating and not rushing at all. Dr. Kim truly is an excellent, knowledgable, and wonderful Otolaryngologist with a true passion and a true love for the kind of medicine that she practices. She also treats all of her patients extremely well and with lots of care. I absolutely do highly recommend her. She is simply the best!

I really appreciated Dr. Conger seeing me on an urgent basis when I was in a desperate time-crunch…read moreto get some help! He could not have been more polite, professional, or considerate. He helped me through a sticky health situation and I will absolutely be returning to this practice in the future! I would also like to compliment the lovely receptionist, though I can't remember her name. She was instrumental in recognizing my health issue and going above and beyond to secure me a same-day appointment. Thank you both!

Although Dr. Amy Schettino may have medical knowledge her treatment of my husband as a patient was…read moreobjectionable. We are appalled that she never bothered to contact my husband regarding the results of his lab test results. Not a call, not a text, NOTHING! At times texts are fine to answer many questions, however when a patient requests a call to speak to the doctor directly, not by text and she never responds, it is unacceptable. Even after speaking directly to the office staff regarding a call back and told two days in a row that the doctor would call us back that NEVER happened. We just got another useless text. If Dr. Amy Schettino does not want to take the time to have a short conversation with a patient on occasion, and will only respond with a text she should not be practicing medicine on patients. We did not receive the medication prescribed in the form that was discussed in her office. She asked how we preferred it administered and confirmed this in a clear discussion at the end of our appointment. We called the office and spoke to an assistant who kept blaming us for not understanding what form of the medication was ordered. We understood EXACTLY what form of medication was discussed. It was not the first time my husband used this medication. Take responsibility for your mistakes! The medication was ordered in a different form than the first time we used it which caused confusion resulting in delayed administration of the medication. This caused my husband to be in pain and severe discomfort longer than necessary. Specific messages were left regarding this issue requesting a phone call from the doctor to discuss it. A call was never received. We also called asking if one part of the lab results were back and were told they would let us know the next day regarding that particular part of the results. We never heard back regarding the result we asked about with a call or a text. We understood there was a different culture that would take several weeks. As stated, we never received a call about any of the results to discuss what further measures should be taken. We went to the portal several weeks later to review the lab results that we were informed would be available after several weeks. Dr. Amy Schettino did not have the decency to get in touch with us regarding the results and to discuss them. This is despicable. What respectable physician ignores their patients lab results and never calls to discuss them. I come from a family of many physicians and if they treated their patients the way Dr. Amy Schettino treated us, they would not have a practice. We had to request the medical records four times in ten days without them being sent to our primary care physician. If you do not have the respect for a patient that needs to speak to you on occasion you should not be practicing medicine. It takes more than some medical knowledge to be a good doctor. It takes communication with your patients in a timely and considerate manner. That means a short conversation on occasion. You are required to follow up on your patients lab results in a reasonable timeframe. We also learned that his symptoms could be other issues that she never addressed in her diagnosis or from his lab results. We requested my husbands records and proceeded with another capable, caring and responsive ENT physician at a different practice. Our new physician discussed in detail with us my husbands results and what was causing his symptoms. Now that I have researched many of your reviews I wish I had read them before we visited your office. We never would have trusted you with his healthcare. The reviews we read are not the only negative feedback we have heard regarding care received by Dr. Amy Schettino.

After having a botched sinus surgery, I went to Dr.Schettino for help. I'm 100% satisfied with my…read moreresults; and all of my symptoms are gone! He and his staff are caring, thorough, and professional. I am totally confident being in his care.

I absolutely love Dr. Schettino. For ten or more years, I got handed off from one doctor to…read moreanother because I was always sick. It was at this office, that a CT scan was ordered & I finally had my answer. All eight sinuses were full of infection & many of them blocked. Dr. S. said they had been that way for years. After two surgeries, Dr. Schettino gave me my life back. My young daughter is also having her tonsils, etc. taken out by Dr. Schettino. There is no one I would trust more than him to do the surgery. I can't recommend him highly enough.

I have been going to dr Pearson since moving to Duluth in 2000. I couldn't ask for better medical…read morecare than I have received. she is very thorough and caring.

When I first moved to Atlanta (almost 2 years ago), I started looking for a primary physician…read more When I looked on line, Dr Peason's name came up. After some of my own research, I then called my previous doctor from Denver and asked him what he thought. He called back the next day and told me he got nothing by raves about her. I called Dr Pearson and the rest is history! I would not go to anyone else ever! She is the most caring, thorough, friendly person. Not only does she listen to ME, but she goes a step further to make sure she understands what I am trying to tell her. Dr Pearson never rushes, but takes her time to be completely sure that "I" understand what she is saying to me. Definitely a collaborative atmosphere! The office has the MOST pleasant, responsive and friendly staff. They are truly all the greatest!