I must say in the beginning when they were just a small garage they would do everything to satisfy their clients. After their expansion we started to notice that their service which was so personal now has become empty - as for their diagnosis started going downhill . Having paid thousands of dollars to repair a rough riding BMW turns out for just a $25 part the issue would have been corrected. This is not the only issue - is it that their employes are working for just the weekly paycheck thus we as clients we are the ones who loose. As for the owners their professional diagnosis is coming into question. This seems to be an ongoing problem sometimes it pays more to stay small and deliver AAA service and repairs instead of growing to big to fast. read more

The two brothers are very nice, but the mother does not know how to run a business. She has no idea how the basics of customer service works. I've been going to this place for 3 years. In November, me & my dad went to have our tires changed. We were told the prices have gone up. As I was complaining to my dad about the price, the owner looks at me and says "if you're not happy get out, we don't need your business". Keep in mind it was a small conversation I was having with my father and she had no business to intervene and give us attitude. Without my request they parked my car at the exit and gave me back the keys. I have decided to learn how to change my tires myself and that was the best decision i ever took. Avoid this place if you can. read more

Hello folks, I drive a BMW 330XI 2004. 2 days ago it was below -30C here in Montreal and my car started to smoke in the middle of highway. Smoke was coming out from the hood and through the air vents inside the car. So I stopped the car and noticed that there was oil spill under the hood around the engine. I took the car to SPEED AUTO TECH garage in Pierrefonds which was closest BMW specialised garage from where I was. This garage is a family owned garage run by the father and two sons. When I took the car, without even performing complete diagnosis , they said that the crank case cover valve , dipstick tube (not the actual dip stick but eh whole tube worth 500$), engine gasket, and oil need to be replaced. This was totalling close to 1500$. Not to make the long story even longer... basically I knew that i always had oil leaking through the engine cover gasket. gasket was way beyond due. I asked the gasket to be replaced only. they explained that water was in the engine and that is why gasket blew. they removed engine oil cap and showed it had slight yellow color for sign of water. but it was simply condensation. no water in engine. The worse part out of all that proved that they lack honesty is that the guy disconnected the air return hose for no reason when I was leaning toward leaving. Disconnecting this hose would basically make my car give all sorts of alarms and would make lots of noise which would basicallly give me no choice but to leave the car there. Luckily I had a friend who knew about this at the dealer , he told me to connect the hose and go get the gasket changed. so I ended up changing only the gasket for 150$ (parts and labour) and the problem is fixed!! I saw few other people coming to the garage and leaving their keys trusting their diagnosis. and I saw another lady with same smoke problem who confirmed that she had the whole kit replaced. I just feel bad for innocent people to fall for these scams and thought I should write my story online so that I could at least save some $$ for some people who care. Lessons learned: 1- Always question and verify/validate with more than one mechanic on the root cause of the problem. Question question question until it really makes a lot of sense. 2- Never leave the car and go (mechanic is not your DA:D ). Always stay with your car (MAKES A BIG DIFF). 3- Never return to SPEED AUTO TECH on Pierrefonds! I really feel sorry for people who get ripped off by crooks. Hope this post would help some other wake up and think twice before they make a move. Have a nice day guys.! Cheers. -BMW owner from Montreal read more

This Family owned garage is absolutely fabulous ! The two brothers Maroun and Faoud are quick, efficient and completely honest. Even though they specialize in BMWs and Mercedes, now, I bring all my cars there, including my wife's 2011 Mercedes B200, my son's 2009 BMW 328xi, my 2008 Mazda Miata MX-5, my 2010 Honda Accord EXL. Their father, Raymond even gives me a ride home ! Their accountant, their mother, Donna has the warmest smile that you'll ever see whenever you see her! This garage is to die for! read more