I was recently in town visiting my parents house, and their washing machine was in need of repair…read more Doug was very friendly when I called, told me what he thought the problem might be after I described it, and said he'd have the part in question in a couple days. Doug came out to my parents house while I was still in town, got to work quickly, and had the washing machine up and running in no time! Additionally, Doug was VERY friendly, had lots of conversation, and was incredibly knowledgeable and competent. He's a veteran, and still working every day because he enjoys it. It is clear his 40+ years in the the repair industry have given him the know how to effectively fix most, if not all types of appliances. I can't recommend Jensen's Appliance Repair enough, and I thank Doug for taking care of my parents. Side note, his price was very reasonable, I'd have paid more for what he did and the level of service I received.

If I could, I would leave a higher rating than a 5 star. I could not ask for any better, from the…read moreinitial call to schedule the appointment, to the diagnostic and assessment of the condition of my washer. When I called to schedule, I was given a time window to expect arrival which was 11:00 am to 3:00 pm, told that I would receive a call from their repair technician with exact arrival time. I got the call around noon, which was well within the window... And when the gentleman got to my home, he was kind, friendly, courteous, and was able to diagnose the problem in short order. Did I mention honest? Let me tell you... The gentleman that was here showed me exactly what was wrong with my washing machine, and told me that, unfortunately, it would cost more in labor and parts than it would to get a new machine. He could have told me anything, and charged me a large amount of money to fix the machine, but he did not. and he only charged me $100 for the service call. If you need a nice, friendly, honest and professional, repair technician, I highly, highly recommend Joel Arafelis. don't hesitate to call, you will be very glad you did! Thank you, Joel! It was very nice meeting you.

Joel was great and friendly . He was super efficient and had…read moremy washer fixed in a couple minutes.

I've come to count on Al's expertise for my older washing machine. Purcell Appliance responds…read morequickly, is easy to work with, professional, skilled and fair prices for the work done.

Great work at a reasonable price Would recommend them to…read moreany one. Local business Came out on a Sunday

Exceeded my expectations in every way! Quick response time, updates on progress to my location,…read morecourteous, knowledgeable, and more than fair pricing. Highly recommend, and I will use again (and again)!

Sergei arrived on time, pleasant and in my opinion honest. He checked my wash machine, fixed what…read morehe could, stated he was sure it was the transmission going out, would cost over $500 to fix it. I asked what he would do, he said he would consider getting a new machine as this one was 9 years old. He further stated the new machines are not built to last like they used to be. I appreciated his honesty, and he only charged me $64, including tax, to come check and advise. I'll do business with him again. Very nice guy.

I verified my appointment the night before due to the fires. I even asked if maybe if it was…read morepossible to get it a little sooner and they said they thought they could handle that. I waited from 10:00 to 1:40 and no one showed up no one bothered to call me. I work a job and I don't get paid if I'm not there and I think this was horribly inconsiderate and rude.