Bill was very professional and knew the switch on the washer door was bad before he even took it…read moreapart. All we could see wrong was the latch was broken. He fixed the latch and the door would finally close, but it wouldn't turn on. He confirmed it was the switch that tells the washer to start, so he ordered it and was back as soon as he got the part and fixed the problem. We highly recommend Bill the appliance guy to fix all our appliances, he also fixes ceiling fans and does light plumbing! His rates are very reasonable, all together he was here for 3 1/2 hours and only charged 300.00 for parts and labor.

Bill has fixed 3 different dryers for us over the past 8 years. He always comes immediately…read morewhenever I contact him.

My refrigerator was making a new sound and it wasn't keeping cool. The thermostat said it was 63…read moredegrees. Phillip came out and immediately knew what the issue was. The board had worn out. Phillip ordered a replacement part. It was here much sooner than expected so Phillip under promised and over delivered . My refrigerator is working again. Thank you Phillip

Very professional, the communication was great, and they stand behind their work. I would…read moredefinitely use again.

I give less than one star but can't. You ripped my mother off and never fixed her washer.read more

Was so pleased and thankful for the great service Josiah Lawrence gave my parents (Nov 4)…read moreinstalling their new dishwasher. He was punctual and quick but took time to visit with them which is a pleasant change from our fast paced and often uncaring world. I will use and recommend his service

Speech barrier but he does seem to know what he's doing, also he friendly and work hard! He had to…read moreuse his phone to translate what he meant at times.

Mike showed up promptly as scheduled, used his infrared thermometer on my freezer, told me…read moreeverything was okay - charged me $120 for the trip and left. Three weeks later, same issue, not freezing. I called another repair business and they took the time to investigate what the issue was. The defrost was not working. Took five minutes to actually find the problem that Mike didn't do. The only recommendation I can give Mike is, don't use him. Total waste of time and money! I don't know why he didn't do his job, nice enough guy but that didn't fix the problem and just cost me more money

Sergei arrived on time, pleasant and in my opinion honest. He checked my wash machine, fixed what…read morehe could, stated he was sure it was the transmission going out, would cost over $500 to fix it. I asked what he would do, he said he would consider getting a new machine as this one was 9 years old. He further stated the new machines are not built to last like they used to be. I appreciated his honesty, and he only charged me $64, including tax, to come check and advise. I'll do business with him again. Very nice guy.

I verified my appointment the night before due to the fires. I even asked if maybe if it was…read morepossible to get it a little sooner and they said they thought they could handle that. I waited from 10:00 to 1:40 and no one showed up no one bothered to call me. I work a job and I don't get paid if I'm not there and I think this was horribly inconsiderate and rude.

Owner Stanley T Lane is a conman and a thief. He took $500 from me to purchase a compressor for my…read morerefrigerator and I never saw him again. I filed a Better Business Bureau complaint. The BBB contacted him and he responded that he had been hospitalized but sent a check to me that day!. No check ever came so the BBB contacted him a second time to which he responded that he'd submit his medical records and again said he had sent a check. All I want is my money back as I am on a fixed and limited income. The third BBB contact was completely ignored. Do not hire this company or any company owned by Stanley T Lane from Chatteroy, Wa. I am the fourth elderly lady he stole money from!

Took 500.00 from my mother in law..instead of fixing her refrigerator he took the money and ran..my…read moremother in law is 80 years old..do not do business with him..he takes your money and does not do the work

Our well stopped working, no water! Monday, after getting no where with two other well companies I…read morecalled Pats, and left a message. I quickly got a quick call back, he advised they would squeeze us in Wednesday morning at 7:30. On the button a crew arrived, they checked each component system of the well, told me what they were seeing and what it meant, patiently answering my questions; they were friendly and professional. Finding the problem they went to work and got our water back on. I couldn't be happier with the service.

Can't say enough good things about this business. We lost everything in the Oregon Rd fire and Pat…read moremade sure we had water in just a couple of days. He fit so many people in to get them taken care of. We've had no issues with the set up except the generator but that's to be expected. Can't thank Pat enough.

Our fridge started making a loud noise that continued to get louder to the point we had to unplug…read moreit. I reached out to Robert at Appliance Smith and he was able to fit me into his schedule the same day to come out and diagnose the problem. Within minutes he was able to locate the issue and provided us with our options on a replacement part. This saved us from going out and buying a new fridge, saving us a ton of money! I would highly recommend Appliance Smith. Thank you Robert!

From the owner: Locally owned and operated. Customer service is not outsourced and we will do everything we can to…read moreget your questions answered.