I was quoted 250$ over the phone for a windshield replacement. This was cheaper than the 360$ quote…read moremy insurance gave me , so I figured why not. Once the repair was made I was hit with a 542$ bill! I explained that I was quoted $275 all in, over the phone . To which the gentleman replied " I don't know why you were told that" and he then held the machine out for payment. I was shocked . I needed my vehicle that day and felt backed into a corner. I angrily paid the bill and left. I was under the impression auto repair shops are required to provide consumers with clear and accurate information about repair costs to ensure transparency and fairness. According to the Financial and Consumer Services Commission of New Brunswick, repair shops must provide a written estimate for repairs exceeding $100, unless you decline the estimate and instead agree on a maximum amount you are willing to pay. Which we did not. Even If I received a written estimate, the final charge should not exceed 10% above the estimated amount without my prior consent. Buyer beware.

Window tint, ceramic coatings paint protection film and premium detailing services! Family owned…read moreand operated

From the owner: Hello please call us directly or visit our actual web page if wishing to book in…read more Heins Auto Spa holds titles such as Certified Detailer Skills Validated (CD-SV) through the International Detailing Association. Rest assured when your vehicle is at either of our spas it's in the best of hands. We offer services such as Paint Protection Film - Window Tinting - Ceramic Coatings - Premium Detailing Services Interior deep clean Shampoo service extraction.

This company charged us for an OEM windshield through insurance and we just found out through our…read moredealer that it failed inspection because the rear view mirror wouldn't affix to the properly because an AFTERMARKET windshield that lacked proper design features had been installed without our knowledge in a vehicle we drive our three children in daily. When challenged they were useless. Police and court action pending. STAY AWAY

Wanted $150 more than deductible to replace windshield, even though insurance added extra funding…read morefor OEM glass. They said they would figure it out eventually. 4 weeks later they called and wanted to do the work, by then I already had it done by someone else.

CARSTAR Freedericton (without prejudice) ... DO NOT USE!!!! Aside from the extreme rudeness of the…read morepeople i dealt with, the workmanship is horrible! I had two new front roof panels put on my vehicle and when i went to pick it up the workmanship was atrocious (the lining / sound deadning they put on both panels was not fitted properly to the panel, the product was hanging lose and not properly adhered to the roof panels and they did not put the sound deadning around the 6 inner roof locks stating that Ford did not send them those pieces/parts. After questioning this, one or two days later they "found the parts. We had rain shortly after i received my vehicle back and my new roof area leaked into my vehicle. When i brought this to Carstar's attention, they once again were incredibly rude and refused to do anything about it. Honestly, worst experience i have ever had. STAY AWAY, save yourself headaches!!!!

I had $11,000 car repair done. Clips popped shortly after. I called to have them looked at. Going…read morein was not convenient for them as when I arrived the person to look at them was not there. I was made to feel like I could inconvenience. A gentleman finally came in and looked at my vehicle and took pictures and said the parts will be ordered and they would contact me. A month later I called in and the parts were not even ordered! Now I have to wait through another time period To see if they can order them for me or if I'm not too much of an inconvenience. If you want anything done, don't go there.