We have used Josh's Family Garage on two occasions to get our out of province inspections done…read more Both times Josh and Carmen fit us in to meet our schedules and were a pleasure to deal with. I would not hesitate in recommending Josh's Family Garage and it will be our "go to" place for servicing in Parksville from now on.

Nice family run shop. Josh is very knowlegable and helpful. Answered all my questions in language…read moreI could understand.

Absolutely amazing!! My car caught on fire and needed a cheap reliable vehicle like now. Joshua…read moreLindstedt was superb at helping me during this stressful time, allowing me to feel comfortable and stress free. They were able to find an affordable ,reliable vehicle for me and was back on the road within an hour. Props to Josh and the Woodgrove Chrysler team..Amazing job

My wheelchair lift van needed complex repair to the wiring and instrument panel. Richard & Adam and…read morethe team did a fantastic job on this complex issue. Fantastic service always.

Great experience, dealt with both Paul and Adam and they went above and beyond IMO. He has…read morecustomers that have bought many cars from them, had a car I bought fully detailed before pickup and even picked me up at the ferry. 5* service.

Worst experience ever .warning do not buy here . Sold us a car with that had major engine issues…read morethat werent disclosed on purchase and they wouldnt fix it for us . We had warranty. Once we took it to our own mechanic and found out the motor needed complete replacement they would not help us or communicate with us at all and blocked us on social media. Typical sleazy used car lot.

I had my Honda CRV exterior detailed. She spent hours, meticulously cleaning my vehicle, from the…read morerotors to the roof. Great job at a fair price. She came to my house, and set a table with a myriad of products. The results were super and yes, I recommend the Gloss Boss.

I rate him a 1 because there's no 0 . My daughter saw a car at his location on Bowen Road in…read moreNanaimo that she was interested in purchasing, she and I test drove the car and within fifteen minutes the car died and wouldn't start. When contacting the owner he said the problem was she drove too far and began blaming the way she must have been driving the car. This was on a weeknight he began by saying she would have to pay to get it tow back to his shop when she refused he reluctantly agreed to have a tow truck pick the car up. A couple of days later he called and asked if she was still interested in buying the car NOPE. Honestly I don't know if he's a crook or con man but he sure acted like one. Looks like he has shut down his shop hope he isn't operating somewhere else Ray McDonald

When it was time for my daughter to buy her first car, we cruised through some bigger used car lots…read morebefore stopping in at Tim's Automotive. We were pleasantly surprised at how many cars were available in her price range, and "sold" by the detailed and upfront information we got from the fellow who served us. As a parent, I was reassured because Tim's is a repair shop, and the staff were able to speak knowledgeably and honestly about the pros and cons of the cars we wanted to compare, as well as the features my daughter was interested in. When a small issue (low battery) came up a week after buying a car, Tim's handled it immediately and to our complete satisfaction. I would definitely recommend Tim's to anyone looking for a used car. (I've already recommended them to friends!)

Matt was really helpful and went out of his way to get my Hyundai Veloster to me. We had some…read moredifficulty with road safety bc getting the release form to us, but he was super patient speaking with me and he went to pick it up himself at the end of his busy day. I'm sure this job is not easy, dealing with upset people, but I found Matt to be relaxed and matter of fact about how we were going to solve our issues so I could get my vehicle quickly. Thanks Matt!

Worst customer service ever, called and they said call 1 hr to have yard open, called the next day…read moreand was told they didn't have their paperwork in order and too call back, I did later and they ignored my call on multiple lines and when I finally got through tried to tell me to call back the next day. And I had to push to get any service at all.

WOW, I'm beyond thankful that Thom came to assist me today. My vehicle had a torn / slashed tire…read moreissue (as I hit a metal object on Hwy 19, Northbound near Courtenay). Thom went above and beyond with his exemplary customer service, he's trustworthy and honest and I would & will highly recommend him and Bowser Automotive Ltd. to everyone. Thanks Thom, your amazing customer service won't be forgotten.

Yesterday late afternoon toward a very dark early evening my husband (Monty) and I were heading…read moretoward Courtenay in the middle of a really awful rain and wind storm when we realized we had a flat tire and immediately needed to pull over to the side of the Inland Highway, which we did. We were approximately 2 miles north of the Buckley Bay turnoff for the Denman Island Ferry where we intended to stay the night after a meal in Courtenay. Fortunately, we have membership with the B.C. Automobile Association and contacted them for help. B.C.A.A. were, as always, excellent and before long Ted from Bowser Automotive was there to give us shelter with his tow truck from the heavy traffic and poor road conditions created by the storm while he jacked us up, removed the offending left front tire, torqued the spare in place, and made sure we had the correct air pressure all with a smile on his face. While we were all wet and cold, no one smashed into us and we remained alive and were soon on our way.....forever grateful to Ted and his truck.....with thanks, Sandy and Monty

Bought a 2016 Hyundai Elantra Sport from them. Noticed my engine sounded like a diesel and they…read moretold me it was my ac compressor (ac was still working when they told me that) and so I got my ac compressor replaced. $2500 out of my pocket because the insurance they upsold me didn't cover it. The issue was still there and I took my car back in, they said there was no issue with my car and the noise was normal. I took my car to a second mechanic because I knew something was wrong, 5 minutes into this random mechanic looking at my car he said I need a new engine. At this point I had been in and out of the dealer and so mentally drained because they told me it was my ac compressor, and kept telling me the engine noise was normal (it wasn't). I asked my partner to go in because I figured they would take a man more serious than me and they mentioned a recall on the hyundai engine in the Elantra I bought. When I got this car I was advised all recalls were completed (example: the trunk latch). They said they would take a picture of my engine and lowe and behold the borescope showed scoring on my engine (see the first picture). I got a replacement engine and all I got for their misdiagnosis and telling me my engine was normal was an apology from Brody. An apology for their errors that costed me time off work, stress, and $2500.00 out of my pocket for a car they had mentioned was reliable. I had driven this car after and mentioned shaking after my engine replacement which they offered me a trade in for my issues. None of the cars they had were cars I wanted and they advised the sales person I spoke to would contact us. They never did. They advised me my car would survive the drive from Nanaimo to Ontario and I believed them. It didn't. My "new engine" now has the same issue as the engine prior which is in the second picture attached. Less than 2,000kms later and this is the third engine in a car I purchased in June of 2024 which Ben sold me as a reliable car and which the mechanics have advised me would survive the drive back. I have since traded this car in and now I'm suffering the consequences of not only being down $2500 but I also have negative equity as I haven't even had the car for a year. At the time of purchasing the vehicle I was advised this was a reliable car by Ben who said he wanted his girlfriend to purchase the car. I had to get brand new tires immediately because the tires were cracking, paint was chipping on the hood immediately, and the ac compressor was a misdiagnosis for an engine issue they were very well aware of. The two other hyundai dealerships one in Winnipeg which took the borescope picture in the second photo, as well as another dealer in Ontario were both astonished by the terrible service level I received by Wheaton Hyundai.

Rated one star but even that is too high. Brought my vehicle in for a recall. Arrived at their new…read morelocation and drove in and was told right away an alignment was recommended (You drive over a sensor as you enter). Said no of course and then noticed the majority of vehicle entering were getting the message on the overhead monitor that an alignment was needed. Then after doing the recall was told that there was a major leak and the solution was a repair/replace that would cost $2500 as well as a smaller brake issue. I was quoted about $3000 total. Had the car looked at by a different service center- no need for an alignment, no issue with the brakes and the issue was an oil filter that was not fully tightened and was leaking a little bit. $85 later I have the tires rotated, brakes looked at and an oil change. I can't believe what they try to get away with.