I would give five stars every time if I could. The mechanics are outstanding, and the service…read moredepartment truly stands by their work. The entire team is remarkable. Bringing my vehicle to this dealer saves me a lot of headaches, as they consistently resolve issues that no other shop can. Worth every $$$$.

My S63 app was registered to admin. Tried calling several dealers and no one was able to help…read moreuntil Nick in service not only got me all sorted out but, called me back, logged me in, helped with step by step, and took me all the way to finish line like NO dealer in Ontario all the way to British Columbia!! He managed to do what no one did between Toronto and west coast. Beyond any expectation and blew me away in how patient and helpful he was. Kudos to the dealership for having such spectacular specialists like Nick! Thank you as I now have access to my S63 and mobile phone everything working and accessible!!

This "Guy" is the real deal. Contacted him through Yelp and he replied within an hour. He put our…read morebbq grill together perfectly in no time at a fair price. Thanks, Guy!

Bought a 2016 Hyundai Elantra Sport from them. Noticed my engine sounded like a diesel and they…read moretold me it was my ac compressor (ac was still working when they told me that) and so I got my ac compressor replaced. $2500 out of my pocket because the insurance they upsold me didn't cover it. The issue was still there and I took my car back in, they said there was no issue with my car and the noise was normal. I took my car to a second mechanic because I knew something was wrong, 5 minutes into this random mechanic looking at my car he said I need a new engine. At this point I had been in and out of the dealer and so mentally drained because they told me it was my ac compressor, and kept telling me the engine noise was normal (it wasn't). I asked my partner to go in because I figured they would take a man more serious than me and they mentioned a recall on the hyundai engine in the Elantra I bought. When I got this car I was advised all recalls were completed (example: the trunk latch). They said they would take a picture of my engine and lowe and behold the borescope showed scoring on my engine (see the first picture). I got a replacement engine and all I got for their misdiagnosis and telling me my engine was normal was an apology from Brody. An apology for their errors that costed me time off work, stress, and $2500.00 out of my pocket for a car they had mentioned was reliable. I had driven this car after and mentioned shaking after my engine replacement which they offered me a trade in for my issues. None of the cars they had were cars I wanted and they advised the sales person I spoke to would contact us. They never did. They advised me my car would survive the drive from Nanaimo to Ontario and I believed them. It didn't. My "new engine" now has the same issue as the engine prior which is in the second picture attached. Less than 2,000kms later and this is the third engine in a car I purchased in June of 2024 which Ben sold me as a reliable car and which the mechanics have advised me would survive the drive back. I have since traded this car in and now I'm suffering the consequences of not only being down $2500 but I also have negative equity as I haven't even had the car for a year. At the time of purchasing the vehicle I was advised this was a reliable car by Ben who said he wanted his girlfriend to purchase the car. I had to get brand new tires immediately because the tires were cracking, paint was chipping on the hood immediately, and the ac compressor was a misdiagnosis for an engine issue they were very well aware of. The two other hyundai dealerships one in Winnipeg which took the borescope picture in the second photo, as well as another dealer in Ontario were both astonished by the terrible service level I received by Wheaton Hyundai.

Rated one star but even that is too high. Brought my vehicle in for a recall. Arrived at their new…read morelocation and drove in and was told right away an alignment was recommended (You drive over a sensor as you enter). Said no of course and then noticed the majority of vehicle entering were getting the message on the overhead monitor that an alignment was needed. Then after doing the recall was told that there was a major leak and the solution was a repair/replace that would cost $2500 as well as a smaller brake issue. I was quoted about $3000 total. Had the car looked at by a different service center- no need for an alignment, no issue with the brakes and the issue was an oil filter that was not fully tightened and was leaking a little bit. $85 later I have the tires rotated, brakes looked at and an oil change. I can't believe what they try to get away with.

Nick was very easy to deal with. The repairs were done well on a timely basis. The coordination…read morewith the rental car company was flawless. Great experience.

The customer service of this shop leaves a lot to be desired. As for the workmanship, I could not…read morecomment and would not want to wait and see if the quality matched the customer service. Grade F

Exceptional product and service. This company and owner are very honest, helpful, knowledgable and…read morewill bend over backwards to provide exceptional service. We were just a small project, however, Ken and his crew treated us like a top priority. Highly recommend.

Although this company came out and did the job in a timely fashion I need to let you know that…read morethere are many hidden costs. Firstly you think you are hiring a company that has their own excavator well they do but they don't. Ken Clark has another business and that business has all the equipment that he rents to do the job and then bills you for the rental of the equipment which by the way is close to $ 1000. and then you are billed for the excavation which is another $1000. By the way this hole that was dug out is 13 x 14 and 25 inches deep. They broke the sewer line and guess how much they charged us to fix it? Let's just say it cost us $58 for piece of 3" pvc. They took away the asphalt but not any soil. Then you have to plead with him to come get his equipment from your place after 4 days of it just sitting there getting in the way. My son paid $600 to have an excavator come and did a much bigger hole...wish I had got the first guy that said he would do the job.

Used Stanford Auto for all of my cars repairs since the early 2000's under Scotty's original…read moreownership. Have only GOOD things to say about Noah and Adam. Since they took over the business they have manitained the quality and kept the cost of repairs at a very reasonable rate in these very changeable times. And have referred my friends and neighbours to them.

First time I have taken my car to STANFORD and had an excellent experience. Solid credibility,…read moreinformative + a highly organized approach. I will be a repeat customer without doubt.

I rate him a 1 because there's no 0 . My daughter saw a car at his location on Bowen Road in…read moreNanaimo that she was interested in purchasing, she and I test drove the car and within fifteen minutes the car died and wouldn't start. When contacting the owner he said the problem was she drove too far and began blaming the way she must have been driving the car. This was on a weeknight he began by saying she would have to pay to get it tow back to his shop when she refused he reluctantly agreed to have a tow truck pick the car up. A couple of days later he called and asked if she was still interested in buying the car NOPE. Honestly I don't know if he's a crook or con man but he sure acted like one. Looks like he has shut down his shop hope he isn't operating somewhere else Ray McDonald

When it was time for my daughter to buy her first car, we cruised through some bigger used car lots…read morebefore stopping in at Tim's Automotive. We were pleasantly surprised at how many cars were available in her price range, and "sold" by the detailed and upfront information we got from the fellow who served us. As a parent, I was reassured because Tim's is a repair shop, and the staff were able to speak knowledgeably and honestly about the pros and cons of the cars we wanted to compare, as well as the features my daughter was interested in. When a small issue (low battery) came up a week after buying a car, Tim's handled it immediately and to our complete satisfaction. I would definitely recommend Tim's to anyone looking for a used car. (I've already recommended them to friends!)

Had them redo the siding on our house. Overall it was a excellent experience and I would highly…read morerecommend using them. Their pricing was reasonable, they showed up on time, finished the job in the time they quoted and did a damn good job. They were also really flexible as we had some last minute changes to what we wanted them to do. I talked to a few different contractors and he was the only one who responded reliably in a reasonable amount of time or at all. If you need any work done I can't recommend this company enough!