Ian is a perfectionist, he has done many small jobs for me: pulling out small dents, paint touch…read moreups, removing scratches etc. He also has many great humanly qualities

So impressed with Ian. We took the car to 4 places. 1 needed to full replace the entire bumper of…read morethe Jag - many thousands. The other 2 said they could do it but would have to leave the concave part of the bumper details with a scratch as it isn't possible to blend through that section. Ian looked at it said - I can blend that - it'll look great. Ian nailed it! It looks pretty much new. Great service, great price, super personable and outstanding workmanship. Ian is a craftsman. You need to have a lot of trust in someone to paint a $90k vehicle. I trust Ian. Thank you

Their motto should be "Going above and beyond!" in customer service and quality of work. Thoughtful…read moreand considerate, I would recommend this autobody service to anyone in need of the best. Special shout out to Martha, James and Garry. This is a top notch establishment and you ought rightfully to be proud. Thanks!

This family run business has been a pleasure to work with. They did a fantastic job with the…read morebodywork on my car, it turned out good as new! Also the young man that gave me a lift both times was so polite and a great driver. Thank You

Wow where do I start? I met Chris back in 2009 ish, it could be earlier. One day I was at the…read moreRichmond auto mall having my car serviced and noticed a guy working on a dent in a lot near by. I asked if he can work on my car. He's done my Honda Civic Sir and Accord v6 coupe. Since then I've owned a few more cars and I've been lucky I haven't received any dings. Until now. Fast forward to 2025. I own a 2019 black Rav4 Trail now. All my previous cars were black as well. If anyone is an owner of a black car, they know very well that you can see a lot of imperfections easily and your contact washes have to be very delicate. I am the kinda ocd car guy growing up. Yes, that kinda guy who would wash his car in the rain if a bird landed multiple bombs on the paint. I've kept Chris's number and this man has been consistently busy. He booked me a week in advance after I sent him the photos of the damage. Some international student on an electric scooter was riding careless and nicked/dent my parked car ‍. Chris is a real friendly guy. He's straight up and honest. His quotes are very reasonable. Obviously the prices are not like before. It's been almost 20 years. But what I can say is I rather support a local business than a corporate entity at this point. I didn't want a record of claim on the vehicle. The option of dent repair makes more sense. I basically dropped off my car by 11am and got a call back by 1:50pm. There's no way you can get your car back on the same day with icbc. On the same day before date night, on a Friday afternoon. I was extremely surprised Chris raised the bar and fixed the paint as well. I wasn't expecting the paint to be fixed. The results looked like the damage never happened. I was so impressed with his standards being so high. Amazing craftsmanship. If you can relate with growing up in poverty , you learn about how to take care of things that you own in life. Maintain your property, vehicles, watches, sneakers, suits, anything you appreciate. It's gut wrenching when you're always so careful then all of a sudden you get dinged and it's by others. Very mentally frustrating. When I picked up my car I was so happy. Now keep in mind I haven't washed my car in 2 weeks because of all the rain storms we received. That damaged area looked practically brand new. Chris made it happen. But it wasn't over. If I wanted to really see his craft I needed to do a contact wash. I took the car home. Did a wash. As expected Chris's work is legit as usual. I took pics and videos on different positions for you to view. It's clean work. All I had to do was apply a Si-o2 protection spray for now to match the hydrophobic beading with the ceramic coated car. I was due for an overhaul ceramic renewal this coming summer anyhow. Chris. You're a great person to do business with. Thank you so much as usual. I appreciate your craft. I wish you well and I wish you many happy moments. Since the time back at the auto mall I've always given your contact number out to friends and family. They all have been so impressed as well. This world needs more people like Chris. Until the next door ding. Take care of yourself old friend. Cheers Eddy

My Porsche Turbo was hit in a parking lot and received a couple good sized dents plus needed some…read moretouch up. Chris from Precision in Richmond was recommended by a a company I was dealing with on an unrelated issue. I will say I have seen perfectionists but Chris is beyond meticulous and a solid guy as well. On top of that his work was reasonably priced. Unbelievable work thank you Chris. Hopefully I don't need his help again but if it happens his work is amazing. Shawn.

First class through the entire repair process. love that they give you daily text updates and they…read moreeven stayed late so I could pick up my truck before the long weekend. Truck looks great again!

MASSIVE RAVE TO CRAFTSMAN COLLISION!! Nanette was…read moreexceptional through the whole process!! Helping me juggle car rentals and courtesy cars and my insurance claim and showing such amazing care and attention the entire way! Shane was also wonderful at keeping me informed and even went above and beyond to help fix an issue outside of my claim. I will be a Craftsman customer for life and although I hope to not need them again soon, lol, I want everyone to know about my phenomenal experience with them So happy to have my RAV4 back in perfect condition again

Great to deal with. excellent body repair to my car in a very reasonable amount of time. Easy to…read moreunderstand why they have so many 5 star reviews. No sense elaborating any further as all is said in all their other 5 star reviews.

Bodywork and paint is one of those choices in life you make, that you get what you pay for, and…read moreunfortunately you are not going to get your money back if you dont like it. I remember as a young boy growing up in Saskatoon in the 60's my neighbor had his 1926 hudson six painted. Well he was disgruntled at the work so he place a cardboard sign on the door saying this unsatisfied job was painted by Meston bodywork that cost $413. 34 cents. Well that sign stayed on there for 5 fricken years...Of course we now have the internet to post our yays or nays.... Anyway Dens painted my honda element and it was not only the cheapest, but supplied me with a loner car for 4 days. Very happy with the results and service of the friendly staff and....

Trojan provides top notch body work and customer service. Damien and his staff do their best to…read moreprovide timely and cost effective services, and they treat their customers like they care about them. I can't recommend Trojan more highly.

Thank goodness for Trojan collision! Had an amazing experience there, not only did they fix what…read morewas needed on my truck, but went above and beyond for customer service which is rare now a days. Love the consistency and finding a shop i can trust to go back too.

Their itemized bill seemed fair and reasonable and they were quick to service my car. So far so…read moregood.

After I confirmed with you in your store what I wanted to do with my car maintenance, you still…read moresaid it is about $200. Additional, when I returned home to check the receipt, I was charged labor fee $102. The whole maintenance work lasted 1.5 hours, and you clearly told me your labor fee is $45/hour. Now you tell me why you charged me $102 for 1.5 hours? I am going back to your store to get my money back! The most important thing for business is honesty! Otherwise nobody will be back!

On my trip to Nanaimo from Port Alberni, a vehicle threw up a small stone and put a chip in my…read morewindshield a little smaller than a dime. It was just to the left of center in my windshield (looking out from the driver's seat). I pulled into Speedy Glass at 6450 North Island Hwy and was told by the tech that the chip was not repairable, ICBC would not cover it, and I had to get my windshield replaced. I had just replaced my windshield 5 months earlier, and due to the age of my vehicle, I had been told I had already gotten the last available windshield in Canada. So, I said, what was I to do? He told me to go to Woodgrove and talk to the guy in the parking lot that does repairs. I was not impressed, so I waited until I got home to Port Alberni, and contacted Speedy Glass in Port Alberni, they took one look at my chip, said it could be repaired no problem, got me an appointment for the afternoon that day, and repaired it. ICBC did cover it and It looked amazing, way better than I had hoped. I do NOT recommend the Speedy Glass in North Nanaimo, they're just out to scam you. Port Alberni Speedy is awesome!

Had my windshield replaced here. Very happy with the service. Friendly, car was done when they said…read moreit would be, they vacuumed the car, and got free windshield wipers with a promo they had....Nice!