fantastic and prompt service from this watch retailer. I ordered a great maquina here and it was…read moreshipped very quickly and in great condition for a fair price. I will be visiting next time I'm in the area.

They actually deserve just a 3.5, but I'm feeling generous towards them right now just because…read moretheir selection tends to be so solid. Montalvo is the kinda big fish in small pond type of game that is kind of annoying. I mean, I'm all about supporting local businesses, but the uppity attitude of a local gone big is just too much sometimes. They love the fact that they carry so many name brands (their jewelery collection includes Scott Kay, Yurman, and Dweck and their watch collection includes Jaeger, Breitling, and Omega), but they kinda flaunt it. To them, if it carries a name brand, that should sell itself and they shouldn't have to do any work. The salespeople here are trained to be pretty and smile a lot. And point out the diamonds. Evidently that's what makes things worth buying. I have huge issues with salespeople that don't know their out merchandise. If you don't know the material, at least look it up. Each of these major brands will give booklets explaining their pieces--the least you could do is get the book out and pretend to look for an answer to my question. My other major beef with this store (and this really happens in most places in the Valley, so I can't be too upset about it) is that if you don't look like you speak Spanish, they'll talk about you right in front of your face. No, I'm not Hispanic, but I do speak Spanish and telling your employee not to give me too much time is just stupid. Spanish is just so commonly spoken, I'm not sure why you'd think that would be okay. In the end though, they can get some hard to find pieces and they generally are pretty professional. I'm willing to give them that extra half star only because they are the lesser of some other evils as far as jewelery stores in McAllen. In other cities they just wouldn't last.

I brought in a grandfather clock that had not worked in over 10 years. They were able to repair it…read moreand it only took a few weeks. They also delivered the clock to my house and set it up for me. I am very happy with the service!

From the owner: Precision Battery Replacement, Expertly Done General…read moreMovement Service (overhaul) Repairand cleaning in gold and silver jewelry.

Dropped 8 storage boxes of coins off at their store on Tuesday afternoon. Super helpful and…read moreanswered all my questions. Had a quote for the purchase ready for me on Thursday after lunch. Drove over and closed the deal. They were the best in all aspects of the sale, if I could give them a 10 I would have. Highly recommend you take your coin business to them.

Great place! People are friendly and the watch wizard Patrick can fix anything. Very knowledge…read morestaff. The service is bar none.

I took a coach watch to replace a battery with a floater and the messed up the floater to it they…read moretried to fix and It still was messed up

Found the perfect Rolex for x-mad. Great service and very helpful staff. Even adjusted and fitted…read moreon site.

We came rushing in since they close at 1pm. The owner was careful to replace two watch batteries…read moreand fix the numbers on the face of the watch. He's been doing this for 51 years and is the best. He was kind and stayed open 20 extra minutes to complete the job on our watches. I wouldn't go anywhere else in the Rio Grande Valley aka the 956.

Went into La Plaza mall on a beautiful Saturday afternoon not looking, or expecting the adventure…read morethat went on that evening. I entered the REED'S and was browsing through the display case with my partner, when we were greeted by three workers. Britney, Michael, and Mary all assisted us in what little concept we had in mind for a ring. In the end, what became of a simple blind browse, turned into the most special 3 year anniversary I could've dreamed of. Britney personally assisted me in the design i was interested in, the color, as well as the shape of the diamond. She was so welcoming, kind, personal while maintaining such a professional attitude. I chose the princess lab grown diamond, the prettiest stone I've laid my eyes on, which was a ring that already had a band so it was less expensive then getting a carrot custom made. They also assisted us easily in their credit slow payment process. We ended up paying in full which was a little under 2k for a 2. sized ring. Such an emotional purchase with such an endearing staff that love to get to know their clients. Definitely recommended, will always have a place/family at REED'S. Scarlet, was also most helpful and kind with such amazing charisma.

Excellent store, no pressure. Jesus helped me find my wedding ring and understood when I wanted to…read morethink it over until the next day. Highly recommend.