Can't say enough good things about this Doug and his Company. Customer service is exceptional…read more Quality of workers and office staff is excellent. Very timely follow-up on any issues. I highly recommend FinalTouch Roofing

From the owner: Final Touch Roofing, Inc provides asphalt shingle, stone-coated steel, metal, slate, shake, and…read moreflat roofing services to the Hot Springs, AR area.

They were initially awesome to work with, until it came time to do the work…read more The roofing crew just shingled over an obvious dip close to the crest of the roof. They were there 12 hours that day. There's no way they didn't see it. They had to come back and fix it the next day. They removed the gutter screens and left several of them thrown on the ground at the back of the house. I'm still finding roofing nails in my yard, and on my driveway. After they finished our Direct TV wasn't working and we couldn't fix it from the trouble shooting menu. We thought maybe it just needed to be recalibrated. Direct TV sent a service rep. Come to find out when they moved the satellite dish to do that part of the roof they bent it. Instead of saying anything they just put it back where it was . Called the business answering service days ago, no response.

Gave me a free roof inspection. Met with the adjuster from my insurance company. Installed my…read morebeautiful new roof in a day. Very helpful. Highly recommend Keith!

Willis & Sons Roofing have gone above and beyond to make sure we have the best roof job possible…read more From start to finish, every detail was covered. Working with our insurance company, patient with our process, tear off and install in one of the hotttest weeks of the season. The job was completed on time, and very detailed. The crew was courteous and made sure our property was cleaned up entirely. Great job! Highly recommend this company.

Great people, excellent work. Showed awesome ethics by going way beyond what I expected. I'd…read morerecommend them to anyone... Marvin S

Both gentlemen that came out to do the quote were on time, polite and listened to my concerns as…read morethey looked over the areas requested.

From the owner: At Rock Town Roofing, we are immensely proud of our 20+ years journey in the roofing industry, a…read morejourney made possible by the unwavering support of our community. Our commitment to excellence in every project is not just about roofing; it's about showing our gratitude and giving back to the community that has trusted us for over two decades. We are thrilled to continue serving and building stronger, safer homes for our neighbors. While we understand the financial aspects of roofing can be daunting, our team is dedicated to providing affordable, high-quality solutions. We believe everyone deserves access to top-tier roofing services, and we're here to make that a reality. With Rock Town Roofing, you're not just getting a contractor; you're gaining a community partner committed to your safety and satisfaction.

A few years ago I needed a new roof for my detached bathroom. I had contacted several other…read morecontractors for bids and although Holliday Roofing was a little more expensive my friend Frank, who my wife has a high regard for, suggested that the quality and years of expertise owner, Richard Holliday, brought to the job would be worth the premium. Three years later, the roof has been flawless and I could not be happier. I'm 76, lead a Christian life, and am hard-of-hearing, but Richard was understanding and even suggested a great solution to solve a raccoon problem that my wife and I had been dealing with for a number of years. Anyway, if you are in the Hot Springs area and need a new roof, maybe give these people a call.

terrible customer service terrible keeping the customer informed with what's going on. Nobody in…read morethe office knows what the going on the only people who know the man out there sweating their ass off every day working on the houses the roof nobody in the office they're about as dumb as a box of rocks

Last month, I contracted with Elite to replace a roof on a small commercial building. The workers…read moreshowed up three days late and, when I telephoned to inquire about the delays, the office personnel were rude to me on the phone. Thereafter the problems only got worse: The rotted roof decking was not replaced properly, requiring a partial tear-off of the new roof. Workers forgot to install a synthetic underlayment. Workers forgot to install all the drip-edge, requiring installation only after the shingles were installed, damaging many of the shingles. Observing all the problems with the roof, I checked the BBB website and soon discovered that Elite had lost its accreditation and Arkansas contractors license. Checking even further, I observed that Elite has been involved in dozens of lawsuits. You've been warned. Do not allow these people on your roof or on your land!

If there was a "no star" option I would have chosen it. On 3/21 Emilio came to evaluate my needs…read morefor a new roof and gutters. by this date 3/26 I still have not received an estimate. The office said "he went out of town for the weekend". Well that's ok, but it wasn't done the day of the visit, the next day Friday or Monday. I don't beg a company for their business. I will not be using them and do not recommend them despite after Emilio's visit they were top on my list in the running.

The owner of Homestar Solutions - Roofing and Bathrooms is Aaron Lynchard. My roof was majorly…read moredamaged due to a hailstorm and needed to be replaced. Aaron was wonderful to work with because he listened, was responsive and he cared about what I wanted. He worked directly with my insurance company to ensure that I was reimbursed for my upgraded shingles and all of the other things you don't know to ask about as a typical consumer. Now, I have a beautiful new roof. I vetted 8 roofing contractors (I'm an ICU RN BSN nurse) before choosing Aaron. I highly recommend him. Thank you, Aaron, for all of your hard work on my behalf and thank you to your neat and professional crew! Next project my home needs is a bathroom makeover and I'm looking forward to it because I have a contractor I can trust - Aaron Lynchard of Homestar Solutions!

I sent a request for an estimate to have some work done on my house. No one ever responded. I'm…read morevery disappointed, with all the positive reviews I expected more.

These guys are the BEST! They put on a new roof for us and did an excellent job. So, we had them…read morebuild on a room and deck and replace our siding and all our windows. The price was very reasonable, and the work was done quickly and exactly the way we wanted. If you need any type of re-modeling job, call Chris Dixon at Capital Home Improvement. You can trust this guy!

Waides Roofing did a great job installing my roof at my new home. I would highly recommend this…read morecompany.

Roger Waid does not guarantee his work. It was April 9 2025 when Nick first knocked on my door…read moreafter a hail storm to inform me I have shingle damage. After agreeing to have the House, Patio cover, and Carport roofs replaced, it was about mid May when they started the repairs. The house shingles were put on and so far no noticeable problems with them, but they were put on by men who could barely speak English if they could speak it at all, so that could explain why that part of the job appears to be fine so far. Good job to them. The Patio cover had a small leak before they replaced the roof on it and they said they could fix that also. The same group that shingled the house did most of the patio cover but there was an issue with the metal sheets and Nick came out to finish that after they got another metal sheet. But it still leaked and after months of text messages, a few phone calls, and a lot of silicone, that finally stopped leaking. Nick also was the one to replace the roof on the Carport. It ended up with numerous bad leaks. Again after months and many texts, an appointment was made where one of his crew would come by but no one showing up. Even though I had repeatedly said I wanted them to call me before they got to my house or just knock and announce themselves so I would know they are there whenever they came by to do work, the next day I get a text from Nick saying he had just come by and fixed the leak. I saw no one and heard nothing but the all of the leaks were still there, so did he or didn't he, you can decide. Finally Nick said he was leaving his dad's business and going into business for himself and he no longer returned by texts or calls. So in October I started dealing with Roger instead of his son Nick. After several several texts and a phone call, he showed up and said the Carports roof panels were put on incorrectly and the screws used were tightened down to tight causing the metal to bow or warp. I forget the exact words he used to describe what the over-tightened screws did but bow and warp is close enough. He didn't fix anything that day but said he would fix it the fallowing week but as you can guess, that didn't happen. Which set off another period of texts and calls over the next month or so, that got no reply. Finally he showed up and reversed the panels that were on incorrectly and put in screw with rubber washers and this fixed most of the leaks but not all. I informed him on Jan 21st and asked when he could come by and fix this leak and he said " I'll let you know it shouldn't be too long at all" On Feb 27, after having heard nothing from him, I started what would be a string of unanswered texts that stretch to March 18th. When I called him today, March 20th, and asked again when this leak would get fixed, his final solution was for me to "find someone else to fix it and lose his number" So don't hire storm chaser who show up in your town after storms, because most will be from a long distance off. It will eventually become not cost efficient to fix the mistakes they made even after they have been completely paid for the job. Especially one who say their work is 100% guaranteed and customer satisfaction is their #1 priority. Most of my communication with this company was through text messages and a few phone calls so if Roger would like to dispute this account of events, I can screenshot the texts and post them if the site accommodates that.