I have a lot of Milwaukee Electric Tools. Recently, I converted many of my corded tools to their…read morebattery powered versions, and I like them a lot. Unfortunately, as can be expected, batteries sometimes wear out or fail. I had a couple of batteries that were no longer working. One was still under warranty, and the other was out of warranty by a couple of years. I stopped in at this service center, and the staff were very easy to work with. The process for the in warranty battery was simple and straightforward, and I received a replacement. The older battery was taken in and recycled. One thing to note is that replacement batteries do not receive a full new warranty. They are only covered for the remaining time on the original battery's warranty. Milwaukee tracks this through the email address they have on file.

I originally left a very negative review about Milwaukee's warranty process, and I want to update…read moreit now that my claim has been resolved. I had a PACKOUT 15" Tote (48-22-8315) with torn interior pockets. At first, the warranty process was frustrating -- I was told to pay shipping or drive multiple states to a service center. It actually took me four separate emails before I was finally provided with a prepaid shipping label. That part of the experience was slow and disappointing, and I felt like I had to fight for something that should have been straightforward. The good news is that once the shipping was sorted out, the case was handled and resolved properly. Milwaukee did stand behind their warranty in the end, and I did get the support I needed. I still believe the warranty department could improve their process (especially with faster responses and prepaid labels from the start), but I appreciate that the issue was ultimately taken care of.

I cannot say enough positive things about this company. I've completed numerous projects with them…read moreand they have been outstanding in every single aspect! From start to finish, every person that I've dealt with is honest, knowledgeable, fair and above all, qualified. I will never deal with any other!!

Just had my countertops installed and the entire process was great! Gretchen was very helpful and…read moreexplained each step in the process, i had a ton of questions and she was very patient and fantastic to work with. I was given a timeline for each step and everything was exactly as promised and they communicated throughout the process. The installers were fantastic and also did a great job. I had recently completed a bathroom remodel and unfortunately used another company and it was a very slow and frustrating process. Thanks Granite Direct for a great job and making it a pleasant experience!

They should not crush rock before 7am and respect typical quiet hours. This morning I was awoken at…read more6:12 and this is unacceptable.

Terrible customer service. visited store to look at products for our home and no one offered to…read morehelp. instead went to a big box store to purchase not knowing they used Halquist as their supplier. Once our countertops were installed we immediately saw a problem and had to have them back. a few months later our seam was failing and after calling, visiting, and messaging them it has taken months to get them to come fix the problem. finally they set a date to arrive but did not show up on time, in fact I'm still waiting and not sure they ever will show up. we have more counters to replace and I will be sure wherever we go we will make sure they do not use Halquist.

The boss Gana give me an outstanding price for a marble countertop. Kaybe is an outstanding…read moresalesman and installer! My whole process was extremely professional, diligentand courteous to my belongings in my home. I would highly recommend this team if you're looking to get a stone counter put in your home or office! Please see my picture for the end result. Thank you Universal granite and marble!

Great service And Great prices Sarab she always there to help me deliver all ways in time they have…read morea Great selection of Granite,Marmol and Quartz they always take good care to my customers

Poor customer service regarding returns. Not a very good selection I would highly recommend…read moreHalquest stone over this company.

Spent hours on my own trying to figure out how to match brick mortar on my 100 year old house…read more John at Champion, had the solution and was willing to spend the time to hear me out and ask the right questions. This is a small project. Much appreciated!

It's great having a Menards close by. While they may not carry the highest quality versions of…read moreevery brand, they offer a huge selection of the most commonly needed items for home projects. The employees are usually very helpful, checkout is quick, and the return policy is extremely liberal. They also offer plenty of opportunities to save 11 percent. Today I stopped in to pick up some cat toys and was pleasantly surprised by how large the selection was. I ended up getting a brush and a collar. We'll see if the collar is something that Stu is willing to wear.

Went on 4/1/26 and they didn't have those fragile trains by the check out section. Do they only…read moresell them at Christmas?

I want to say that I've done business with Podany in the past, and their staff is always super…read morefriendly and super helpful. I needed something yesterday, and they came through again. If you need office furniture, they are worth the time to check out.

1-2026 I needed a new shock on my office chair which I purchased at Podany's 5-6 years ago. I…read moreinquired about getting a new shock from Podany's and as told by the manager she would have to check with the owner Dave Podany. After not hearing anything for 2 weeks I called, they could order it. Again, nothing for 2 weeks, called again spoke to Lorelli the manager, it was ordered but then canceled as they will require payment for shock prior to ordering. Fine charged my credit card 2-11-2026, NO part received by 2-27-2026. What's the hold up? Oh, it will be shipped with a bulk pallet order from the MN store to the Brookfield store not sure how long that will take. NO, you ship it to Brookfield store, I already paid for the new shock on my credit card bill. Part shipped 3-19-2026 Fed X. I called 3-27-2026 MN store spoke to Dave P and he was aware of shock order being shipped and would call Brookfield manager Lorelli. 2 hours later manager calls stating OH it just arrived 5 minutes ago. It doesn't take 10 plus days for a ground shipment from MN to WI. Between manager and I we setup to have new shock put on 4-1-2026. My husband took chair in and Lorelli couldn't guarantee it would be fixed timely as no staff to fix it, and it would take 3-4 hours to fix. Manager claimed it takes 2 people to replace a shock. Why did we make arrangement for it to be fixed 4-1-2026, when we spoke 3-27-2026. We looked it up online and only 1 person is required or replace shock. I went and picked up chair and new shock, came home and in less than 10 minutes the new shock was on the chair and working good. The manager and owner are very lax with customer service on repairs and educate. A manager in my opinion should be able to handle easy repairs like this, which is not the case. I will NEVER EVER purchase anything from this store again. The manager is full of excuses, upon excuses, owner is not customer friendly. NOT A HAPPY CUSTOMER!!! RATING SHOULD BE NEGATIVE 10

This is my go to Menards even though there's one closer! They always have plenty of stock, store is…read moreclean and organized and plenty of check outs! If you haven't gotten your holiday decorations, check this out! It's like a winter wonderland

This location of Menards is huge…read more It's two story with a cart escalator. I didn't even know such a thing existed. But, at good ol' Menards? It sure does. I have a love/hate relationship with most locations of Menards. The love: They have literally everything. Their stores are packed with anything you may need for any DIY project you're considering, whether it's an indoor plumbing project our an outdoor landscaping adventure--they've got everything you need. The hate part comes in with the same note--they are so large and have so much stock that it's always a bit hard to navigate. So, exemplary service comes in clutch. Unfortunately, in my opinion, that's where many locations of Menards falls short. Not so, at this location! We were on the hunt for something specific, enlisted the aid of a worker who walked us to the aisle and made sure we found what we needed. Hurray! Get to it!