Tommy and the crew over at His Majesty Coach are excellent to work with. Courteous, on - time, and…read morethe bus itself was very nice and luxurious way to travel with a group

This was the worse bus company ever and the bus I was on was very unsafe from the time we left the…read moreschool parking lot. The bus I was on had brake problems from the very beginning! Their were numerous times that the bus had the be stopped (NYC) just to get the air brakes to work. At one point it sounded like the driver was pressing both on the brakes and gas. We almost got stuck in the Holland Tunnel due to this. We were late to almost everything that was planned on our trip because they would not fix/change out the bus, which lead to us missing scheduled items. When they finally decided it needed to be fixed, so the morning we were headed to DC they decided to fix the bus. We were told the mechanic would be there in 15 min, which in NJ means 2-3 hrs. So, they found out that their was a hole in the air break line. 3 hours later we were finally on our way, but we were so behind that we all missed out on planned events in DC. The trip home wasn't much better...they decided to drive through the Nantahala National Forest which is single lane road that twist and winds with a speed limit of 45 mph or less, I can personally testify that they were not maintaining a safe speed for these size buses and crossed the lines on numerous occasions because they were speeding. I would NEVER recommend this company based on the fact that they did not care about the safety of our kids or the adults. I would love to see there safety check for the bus who's brakes did not work.

Auburn University's AFROTC cadets took a trip to Fort Walton Beach to visit two AF bases and Frank…read moredrove us. He was the coolest guy ever and even joined us for our 6 AM fitness training. What a guy. 10/10 would recommend Frank and Atlantic bus services. I honestly miss him and wish he could drive me everywhere.

From the owner: Our sleek and high-powered Late Model Temsa Coach Buses provide our large group clients with…read moreluxurious comfort and professionally-licensed chauffeurs. Our Coach Buses are equipped with wifi internet access, Microphone PA Systems, and are not only equipped with DVD players, but we also offer Satellite Television (upon Availability)! We also offer two decked-out party bus rentals equipped with state-of-the-art amenities, so you can truly arrive in style.

Wonderful company to work with every time! They have taken care of my clients so much, and all of…read moremy clients have had such great things to say about them! Wonderful people.

Service was terrible, our down payment was made 12 months in advance and then lost by your office…read more Took them days to find it and credit to our account, final payment made 60 days in advance, and then overcharged us 5 days before departure date instead of giving us enough notice almost causing my students to not get to take their trip. Will never use this company again! The only great thing about this experience was the host driver was absolutely wonderful!

If you want to ruin your event contact Charters of America. they are a total scam company that…read morewill steal your money and not provide the services you contract them for. They are not reliable do not communicate well lie when they make an error and have no ethics at all. I would not waste your time even looking at their fake website and go to a reputable company. Clearly anyone who gets a F with the BBB must have earned it. YES that is F as in total FAILURE! save your money and run from these clowns.

I never write reviews but I'm making an exception for this company…read more We had a company event planned (about 3 hours away) so we decided to provide transportation for our employees that wanted/needed it. We PAID Charters of America $2,400+ to provide transportation about 6 weeks ago because they require payment up front. Fast forward to the day of the event (today) and I have 33 employees waiting on a bus that never came. We called Charters of America and they said that they had a "Circulation Issue" and no bus would be coming. I cannot "un-recommend" this company enough.

Wonderful experience! Bobby was so gracious and kind for my round trip to Roswell. Unexpected…read morerelatives needed a ride and he accommodated with grace. Everything was easy, communication through text and phone kept me calm and collected. The return trip was equally easy, Deedee was entertaining on the ride and navigated the traffic with aplomb. I highly recommend this service.

I booked a round trip ride between the ATL airport and Powder Springs area. The ride was for…read moreelderly family members and I wasn't going to be in town (yikes!). I spoke to company and they assured me all passengers are taken care of. I spoke to my relatives after the trip and they were so impressed. One of them is a driver so I was even more intrigued when he expressed how smooth the ride was and what a VIP they felt like as passengers. Thank you for taking care of my family!

I made a reservation with AutoMax for a family trip to Yellowstone that we had been planning for…read moretwo years. I clearly communicated our destination when requesting a quote online, as well as in person when I went to see the vehicle in person. My quote included "unlimited mileage" (see attachment) and the reservation summary that I signed also included a $0 charge for mileage (see attachment). As I mentioned, I also talked to one of AutoMax's employees in person and told her our trip was to Yellowstone. However, a week before our trip, when I called to confirm the reservation, I was told they do not offer unlimited mileage to my destination. I brought up the quote, reservation summary, and discussions with the employee but AutoMax would not honor their agreement. Any reputable business would have accepted responsibility and tried to fix the problem, however, AutoMax showed no willingness to rectify the situation. Their poor communication, mediocre customer service, and unprofessionalism almost cost our family a once-in-a-lifetime trip. Had I not called to confirm, I would have been charged close to $2,000 in extra charges upon return. I understand people make mistakes, but I also believe a business should do what's necessary to fix an issue that they have caused. If you use AutoMax, get everything in writing and confirm your agreement early and often.

Very friendly and professional, got me a car quickly when mine broke down. It's a family-owned…read morebusiness and it's nice to have a non-corporate interface.

My experience with this company has been absolutely horrible as relates to their response to our…read moreunpleasant experience with their bus service. We were provided a subpar 56 passenger bus that arrived 20 minutes late and broke down/overheated 2 hours into the trip. Our group was patient and understanding with this first couple of mishaps which caused us to arrive at our event an hour late. We are most thankful to the bus driver that worked diligently with one of our senior leaders which happens to also be a licensed CDL driver who rallied all of our men on the bus to assist with getting the bus positioned and filled with water to counter the bus overheating. We want to also send out a special thank you to the manager and staff at the Shell Gas Station store #2108 for being so gracious to go to a local store and purchase a water hose to assist us. Now you would think this was the end of the saga but this was only the beginning. Once we were back on the road. The back half of the bus was without air and the passengers began to complain about feeling heat emissions possibly from the engine causing it to be even hotter. As a result one of the passengers became ill and had to move to the very first seat to get air and was wrapped in a wet towel to bring her body temperature down. We arrived and we were told that the bus would be replaced by the time we left our event to go back to home. Once we finished with our event and go back to the bus we realize there has been no replacement. We are informed that we will drive this same bus to Birmingham where a replacement will be provided. Once we arrive we are told the bus is 20 minutes out. At 40 minutes waiting we are told it is 15 minutes out and once again after 30 waiting we are told it is 5 minutes out. When the bus finally arrives it has been nearly 2 hours of waiting in unfamiliar territory that was not the best side of town with mostly women with children and a few men. But even with all that the worst of it all is when we called to speak with the owner, he did not want to take any ownership or responsibility but in fact blamed it on the the skill and knowledge of his hired driver. Now I'm not the sharpest tool in the toolbox but even if it was some fault of the driver would that not still lie with the company? Anyway this was my experience and I only thought it my duty to express it.

TERRIBLE TERRIBLE TERRIBLE…read more When you hire any company, you by default EXPECT PROFESSIONALISM, PROMPTNESS, RELIABILITY AND A THOROUGH UNDERSTANDING OF HOW YOUR PRODUCT FUNCTIONS. Not with ATLANTA PREMIER CHARTERS‼‼ HERE IS THE BREAKDOWN OF WHAT WENT DOWN 1. They came later than the requested time specified in our contract 2. The driver was not in uniform nor in any clothing with company insignia on it which is an immediate indicator that either we are dealing with unprofessional people and or this was not the originally scheduled driver... 3. 2 hours into the trip the bus (according to driver) overheated and we had to pull off the interstate and waste over an hour at a gas station attempting to troubleshoot what was happening. What's worse is that the driver was clueless as to what was going on and some of the men had to assist and become hands on so that we wouldn't be stranded for an extended amount of time. 4. Half the bus was hot../the other half was cold leading to 2 people becoming overheated and having to be relocated for them to cool down to the front area of the bus. 5. We were late to our event!!! ALLOW ME THE SPACE TO REPEAT...WE WERE LATE TO OUR EVENT!!! 6. We were told we'd have a replacement bus for the ride back home but we didn't. We started the journey back on the same bus experiencing the same discomfort as we had heading to Memphis. 7. Roughly 2 hours from Atlanta we pulled off to a PILOT truck stop to swap buses. We were told the bus was. 20 minutes out which meant we all had to get off the bus, get our stuff and load it onto another bus....It showed up over an hour later(consider this ...it's after midnight in a foreign area with woman and children) We made it back to Atlanta after 5am in the morning and we should have been back much sooner now our driver (female) did all she could for us so our frustration lays not at her feet but at her management. You can tell they didn't have her back and have not effectively trained her for real time issues on the road. We thank her for all she did do to try and keep a bad situation from worsening Upon sharing our grievance with management (MYRIO LEMONS) he told us these things happen and had a "could care less type of attitude" about our experience. Instead of being accountable and apologetic and willing to compensate us for the extreme inconvenience due to his inability to manage effectively he simply stated it part of the business and was unwilling to meet us at the table to agree to reasonable compensation. Basically take the money and run.... It is the company's responsibility to train their drivers and to have a fully functioning fleet to ensure these type of occurrences are the exception and not the norm. If this is the kind of service you'd like to experience on your next church or family outing sure......book them But if you want attentiveness to your passengers needs, promptness, knowledgeable drivers and whatever else finds itself meshed into the foundation of a great company I'd advise you to check with their competitors BECAUSE ATLANTA PREMIER CHARTERS IS A MULTIPLE THUMBS DOWN One final mention.....the 2 buses we were in were not the buses he has advertised on his page. FALSE ADVERTISEMENT. The buses look aged and self painted. YOU HAVE BEEN ADVISED. SUPPORT HIS COMPETITORS

I recently booked a last-minute charter from Atlanta to Athens and I couldn't be more impressed. My…read morerep Sara walked me through the bus options and had a quote ready within minutes. The ride itself was exactly what I'd hope for: spotless, friendly driver, and on time. The attention to detail went a long way. This was my first time renting a bus, so I had a lot of questions. Will definitely be renting with them again.

HORRIBLE!!!! DO NOT HIRE! They showed up 2 HOURS LATE TO PICK UP WEDDING GUEST GOING TO A WEDDING,…read moreBUT STILL WANT TO CHARGE! I booked this company to charter a bus for my son's wedding guests, and they showed up 2 hours late. No warning, no phone call or text to let me know. Everyone had to find alternative transportation to the venue. This was an important day, and the lack of reliability and communication caused unnecessary stress for everyone involved. I cannot recommend this service based on my experience. Not to be trusted!

Yes, I highly recommend Rush Hour car service. I had flight delays and ended up arriving at 2 AM…read more Rush was there to pick us up.

I booked a trip from the airport to my home. My driver was Simone and she was amazing. I had huge…read moreissues at the airport with items getting lost which made the wait time significantly longer than it should have been. She was very patient as I tried to handle everything. She was very friendly and with me being new to the area, was able to point out some local places to try for food, groceries, etc. which I really appreciated. Would definitely use this service again based on my recent experience.

I am in a state of shock of the practices of Grey Hound Bus lines. My first time Experience and…read moreevery employee I encountered was unpleasant unhelpful and just flat out mean. I was flabbergasted by the methods that seemingly every employee was using. Be short rude mean and walk away. At the Chattanooga station everyone just had to wait outside in the cold. The woman at the ticket booth was very rude and unpleasant. It was an experience that I didn't know existed in this time and age. If you have any kind of respect and pride for yourself family and friends I will advise you never to ride on grey hound bus. You will regret it.

Call in from drivers / no shows during weekend routes caused my self and my child to literally…read moresleep in the train station for almost 7 hours . When the attendant at the Nashville location causally changed our tickets from 2Am departure to 10 am( and I expressed my distress , I was met with the most unprofessional , ignorant response Of " until you calm down you need to step to the side " it took everything in my power not to act up in front of my child , but I professionally asked her to proceed with changing our tickets so my child could see how a professional, level headed adult acts! Bus ride back was much smoother but I believe that contributed to the veteran drivers experience and ability to deal with customers effectively, they def should train the unprofessional non- veteran drivers!! The initial route traumatized my child. I will never make her endure anything so horrendous ever again !!!! Greyhound should focus on ensuring they have RELIABLE COURTEOUS staff and adhere to strict punishment for drivers and personnel who do not adhere! Otherwise, they will continue to receive bad reviews such as this! They have lost a customer for life! Trust and believe my extended family won't be riding either!