I was on the bus on time, made it here before time... the bus driver asked me to get off of the bus…read morebecause I couldn't pull up my ticket at the speed of lightning.. I missed my ride and had to rebook a ticket full price; this is the most unprofessional experience I've ever had in my life , the manager Keisha was just as ignorant as the bus driver who removed me from the bus only giving me the option to pay for another ticket absolutely no one attempted to work with me even though I had a ticket. Everyone was extremely rude with piss poor customer service skills bad attitudes and even uglier spirits... don't apply for a job if you don't have a desire to work or be nice because exceptional customer service is 85% of the Job. Bottom line is treat people the way you want to be treated. I've taken all forms of transportation and this is by far the worst experience of my life; never again... and to the manager Keisha and the bus driver.. please go straight to hell on a one way ticket! Keisha ls the Backyardigan looking lady with those spacy teeth, she needs a direct customer service crash course immediately and shouldn't be a manager with that Type of attitude; I've managed many businesses and never ever have I given any customer that type of hard time. DO BETTER.

Workers are always hateful especially in Atlanta Georgia. Always having to wait many hours or have…read moreto buy another ticket when things are the companies fault. Always expect to be stuck at 1 of their stations and they will not care at all, and they will continue to be mean.And people to everybody. I could say, I have traveled a lot in Atlanta, seriously.The worst bus station I have ever been to united states!

Auburn University's AFROTC cadets took a trip to Fort Walton Beach to visit two AF bases and Frank…read moredrove us. He was the coolest guy ever and even joined us for our 6 AM fitness training. What a guy. 10/10 would recommend Frank and Atlantic bus services. I honestly miss him and wish he could drive me everywhere.

From the owner: Our sleek and high-powered Late Model Temsa Coach Buses provide our large group clients with…read moreluxurious comfort and professionally-licensed chauffeurs. Our Coach Buses are equipped with wifi internet access, Microphone PA Systems, and are not only equipped with DVD players, but we also offer Satellite Television (upon Availability)! We also offer two decked-out party bus rentals equipped with state-of-the-art amenities, so you can truly arrive in style.

Incredibly bad experience! The bus must be a subcontractor and is NOTHING like the bus from their…read morewebsite. It stinks and the air conditioning is not working. Never again.

The actual ride, bus, driver, price, and convenience were all fine. The issue is that the terminal…read moreaddress in Atlanta where you are actually dropped off is not correct on the website or ticket! And the "new" terminal is in a really bad area. We were warned more than once that it was not a safe area and to stay together and in front of the camera. As an example, when asked for a landmark so our pick up person could find the place, we were told Magic City ---- a strip club!!!!! ​ This very unappealing, not safe place is a major reason I will probably not use Mega bus again.

I needed a charter bus from Atlanta to Port Canaveral, FL for a destination wedding cruise. I…read morecalled several companies and from my initial emails with Paul and Patriot Coach Lines I was impressed with the professionalism as well as the initial quoted price. There were some extenuating circumstances that almost cancelled the entire trip, but Paul was willing to work with me to make the trip happen. Once I met him in person, the same professionalism was displayed for the entire duration of our trip. The charter bus was nice and clean with a bathroom. We brought DVDs to watch. At all times we felt completely safe traveling. I can't recommend Patriot Coach Lines enough for your chartered transportation needs. I know they will be the first call I make for any future chartered trips me and my family will be taking.

I have taken this bus with the company for 30+ times in the last 2-3 years. Every time they have…read morealways been helpful in getting the seats I wanted. The chinatown bus drivers are not that fluent in English, but that's a trade off for its low prices and its expedite ETA time to new york city. All i want is that it gets me from point A to point B on time and safely. For the past 2 decades, there has not been any safety records except Wah Fung bus company in boston. The prices used to be $80 a person and has dropped to $30. The current price is $40/one way cash. They don't take any other forms of payments except cash if you are going to buy it from the station. Do not go into the bathrooms inside or buy from the questionable source market next to it. I just take a nap and in no time I would be in New York.

I have taken a bus ride it two within the past year and this by far is the worst experience ever…read more With everything that's currently going on in the world around public health and safety and cleanliness you would think that the bus company would be more proactive in ensuring that the bus is clean with multiple passengers. These pictures are examples of what I had to endure while traveling. And of course I haven't been able to reach anyone at the bus company to express my concern

Aaron (Atlanta) our bus driver was absolutely TOP NOTCH! Not only was he professional, skilled,…read moreand safe, he was friendly and kind to our middle schoolers. He drove us to Hidden Lake this past Friday. The road is a bit curvy, but he handled those twists and turns like a pro! If I could, I would request him for all of our field trips. Beth H St. Joseph Catholic School - Marietta

The customer service is always great! The buses are always clean, the drivers are friendly and…read morepunctual.

Wonderful experience! Bobby was so gracious and kind for my round trip to Roswell. Unexpected…read morerelatives needed a ride and he accommodated with grace. Everything was easy, communication through text and phone kept me calm and collected. The return trip was equally easy, Deedee was entertaining on the ride and navigated the traffic with aplomb. I highly recommend this service.

I booked a round trip ride between the ATL airport and Powder Springs area. The ride was for…read moreelderly family members and I wasn't going to be in town (yikes!). I spoke to company and they assured me all passengers are taken care of. I spoke to my relatives after the trip and they were so impressed. One of them is a driver so I was even more intrigued when he expressed how smooth the ride was and what a VIP they felt like as passengers. Thank you for taking care of my family!

I had to take the time to post a review. My family and I are on our way to the airport. I booked…read moreMTI last minute and they came ALL THE WAY THROUGH! We live at least an hour from their base but it did not prohibit them from arriving early. They sent a luxury vehicle bigger than what I ordered. The driver was DRESSED for the service. Mr. Willie was straight business! He did not actively engage us in detailed conversation until we broke the ice. I like that because sometimes you don't want to talk when you're traveling with a service. He was extremely hospitable and made a nice connection with my husband. He drove well and provided a safe efficient ride to the airport during commuter traffic. I'm looking forward to using this company again and hopefully seeing Mr. Willie upon request!

We hired MTI for a corporate event we were having in Atlanta to transport our guests from the…read moreconference to the networking party. Unfortunately, the experience fell far short of expectations and created significant challenges for both our guests and event staff. The level of service was unprofessional and quite unacceptable. The issues we encountered included: Buses arriving significantly late, disrupting our event schedule Drivers lacking clear knowledge of routes and destinations Vehicles without functioning air conditioning, leaving guests uncomfortable in the heat Buses in visibly poor and unprofessional condition (see picture which looks like an episode of CSI) Drivers behaving rudely and failing to provide updates or communicate delays when asked A generally disorganized and chaotic transportation experience overall These failures placed undue stress on our team and negatively impacted our attendees. Guests were left feeling uncomfortable, overheated, and frustrated, an outcome that does not align with the standards we expect for our events or from our partners. Due to this we asked for a significant refund for the services provided. But was given about a 15% refund which I thought wasn't aligned given our experience. I couldn't recommend this company, at least for corporate events.