When it came time for a vehicle replacement, I had fallen in love with a certain model, trim level…read moreand color. I had already done my homework and knew exactly what I wanted to look for. Being a suburbanite, I toured the mega dealers here in KC Three, in fact, in different parts of town. Typical car sales people irritate me with the little games they want to play. So when I visited the dealerships looking for my choice of cars, I ran into the "jump-thru-hoops" attitude. I am very transparent when I get irritated, and can't hide it well. One salesman asked me what did I need with the upscale model, I didn't need the more powerful motor. That ended that visit. Another tried to talk me into a different color, because he had one on the lot and wanted to move it...but not discount it. When I called Robert at Cupp's, he was the only one who offered to do some computer searching, to see if he could find exactly what I wanted. In less than one day, he phoned back to say that he was unable to find my car, in the midwest, as I wanted it; but had taken my notes and figured the price to order it from the factory. It was less than what the city salesmen wanted for an alternate car, and I didn't have to play games to navigate through this deal. Within three weeks my car was delivered, exactly as I wanted. This historic dealership is visibly vintage, but holds a lot of character. Recently this site was in threat of being closed by GM, during its restructuring, but was saved, due in part, from an outpouring of support directly to GM ,by local residents and businesses. That should tell you something, when folks will go to bat for their car dealer.

Fast response to a big problem for us. John towed and repaired a vehicle at a reasonable time frame…read moreat a reasonable price. was happy with his customer service and work. I will be sure to use him for future repairs and maintenance. Thank You! Job Well Done.

From the owner: Specializing in: - Used Car Dealers…read more- Auto Repair & Service - Towing

Had a flat tire during the holiday season when most places were closed, but Rick's Tire came…read morethrough. They were responsive, quick, and got me back on the road without any hassle. Fair pricing, friendly service, and clearly people who care about their customers. Highly recommend, especially in a pinch. Thank you for making a potential bad day better!

they fixed a wiring problem with my abs system in my 2012 Siera job done correctly the first timeread more

He was a very kind understanding and professional gentleman. I bought 3 new tires after he checked…read moreout my car and informed me I was hurting my car to have one new tire and 3 older ones since my SUV is 4Wheel Drive. I didn't know. Makes sense now that he told me. He also told me I needed new brakes which I will go back to him to do soon. I'm thankful for the truth worthiness of a great mechanic

The service was professional. Front desk was extremely patient and cooperative with payment issues…read more However, multiple issues appeared around where repairs were done on my vehicle, although all were minor and relatively easy to fix.

Has -never- let us down. Been taking vehicles to Brian since 2005. Fast, most knowledgable mechanic…read moreI've known. And when you walk away you feel like you've been friends for years.

Unexpectedly we had car trouble as we traveled from KC to OH. We showed up at Horton's and Brian…read moretook time out of his scheduled day to troubleshoot our car problem. Brian is competent, honest, and a knowledgeable mechanic. Thankful that our paths crossed!

on 7/20/2016 I called to place order for a set of yokohama tires...$120 each they said…read moreI was told they would have a set Friday, 7/22/2016 went to get tires installed....got home and noticed wrong tires called right away, told they would check into it. called me back and was told I had to pay $176 each for them....,but wait ,I was told on 7/20/2016 they were $120,other shops in the area were $120, not higher. they did not make it right with me, on the price they quoted me before ..... too bad ,I really liked them, I bought tires before from them...but never again !