We are in our 70s, and received a $50,000+ estimate for "mouse mitigation" that included upgrades…read moreto our gutter guards, replacement of all insulation and a covering of the stones in our crawl space on which our grandchildren would enjoy jumping on according to the inspector. A Cadillac estimate or a scam? What we did instead: We set trap which caught a few more mice. We also put a couple bait stations in our basement. An inspection by a different locally owned company concluded we had the mouse problem under control. Cost was less than $100. The Orkin inspector did find a leak in our crawl space we addressed. However, he missed the carpenter ants that had chewed subfloor near the leak. The 100+ pictures of mice evidence disturbed our sleep for a couple nights.

We've used Orkin for 3 years and live in a heavy wooded area and haven't had any pest problems…read more I've found the customer service very friendly and helpful. the other reviews appear to be older so unsure if there's been a change since then, but we've been happy with the service!

Great guys! I called them just before they closed for the evening. They arrived the next morning…read moreright at the scheduled time to confirm the presence of termites. We scheduled treating the property, and they came back at the agreed upon time. They completed treatment and left me with a warranty and the peace of mind that we intercepted the pests before they became a problem. Pleasant men. Absolutely no complaints. Would hire again.

Scott and his son did a great job today. They have great Communication and they are very friendly…read moreand personable. I was pleased with their service and I will definitely be using them again. They have reasonable pricing as well. If your looking for a great small locally owned company look no further!

They're so horrible and unprofessional, I made this appointment weeks and advance nobody reaches…read moreout or tries to fix the situation for you but when they're trying to get you to sign that contract oh boy they're so attentive,

The service tech came out for two years. In that time, we developed mice infestation into the crawl…read morespace. I asked if they can plug the holes and bait. They sent an inspector out instead. He quoted me 23k to condition the crawl space but no quote to plug the foundation holes and bait. Unfortunately, I had to do it myself. If they can't be trusted to control pest, why on earth would I trust your team to perform remediation and repairs to the crawl space. They not even certified in foundation repairs.

User…read more I have been a customer of Terminix for 15 or more years. I had previously been with a highly competing company whose service I found was less than desirable. Since making the change those many years ago I have only praise for Terminix. I am very pleased with the level of professional and personal service they provide in keeping our home pest free. If there is ever additional service needed outside of our normal scheduled appointments, a phone call to the service center is always given top priority usually resulting in same day service. Our current service technician, Tyler Browder, is above and beyond an example of an outstanding service provider. His professionalism is only paralleled by his personal commitment to deliver excellent service and his willingness to add us to his schedule with a moment's notice. He demonstrates knowledge of the job and always completes his service with explanation of treatment and always always with a smile! Great young man! We are very pleased with the level of service Terminix provides and plan to continue our service with this company.

Personnel are friendly, helpful, professional & respectful of my property. Communications are very…read moregood for treatment visits. Their treatments have eliminated the problem I had with ants & roaches in my house. Also like that they remove cobwebs outside of my house. Even inspected my crawl space.

I had a great discussion with the owner when I had called, and the details and pest abatement plan…read morewas clear, and the price was fine. I also go some advice for any future occurrences as well as mitigation against vermin intrusion. Great company!

Quick response and dependable service at a reasonable price. We're on quarterly service schedule…read moreand appreciate the reliable response.

I've been using Virginia Pest Pro for about two years during the summer month for mosquito control…read more Great value and service. Mike is passionate about the work he does.

Great service, on time and professional. The product works like a charm. No mosquitos!!read more

We recently received a notification of a scheduled appointment on a specific day without a…read morespecified time, and without prior contact from Pestmaster. This appears to be their standard procedure. Apparently, the technician arrived and completed the inspection while we were not at home. However, I personally inspected the area and found that an HVAC drain pipe is completely disconnected, causing water to pool on the ground. It seems the technician either did not thoroughly inspect the crawlspace or chose not to disclose this information, which is concerning either way. Moreover, the technician texted me with only about 15 minutes' notice of their arrival, and did not respond when I replied. Additionally, I have been receiving daily emails since the service notifying me of a balance on my account. In my opinion, the level of customer service from Pestmaster has been disappointing. We are saddened by their acquisition of the company we previously enjoyed, and are now actively seeking a new service provider.

We've used these folks a few years now and they are always professional and friendly. They have…read moredone a great job of keeping any ants or spiders getting into our house. I have nothing but nice things to say about these folks. They always send an email alerting you to an upcoming visit and, text or call when they are 15 or so minutes away. You can also look online at their payment portal to see what month and day a tech will be coming to do treatments and put it on your calendar. You can also call them for an unscheduled visit if you find a problem or infestation, at no extra charge. I don't understand the negative reviews on here for this good company. Some of the comments appear to be written by clueless folks. Just sayin'.

Their lawn care is fine . Sometimes very good and makes your lawn beautiful . The technicians are…read morealways polite and friendly . But no matter what you can count on some sort of mixup with the customer service in that office or company in general . I feel it must be coming from training and pushiness at the top .

We had a fertilizer application on September 14, 2024 with a new technician. Needless to say, we…read morenoticed areas of damage to the lawn soon after the application. We had the pleasure of speaking with Mr. Chris Crowe about our dissatisfaction of lawn damage. Mr. Crowe came out this morning September 23, 2024. Mr. Crowe was prompt; courteous, a professional and accommodating. He assessed the damaged areas and apologized for what happened numerous times. He worked on the over fertilized areas in hopes to repair the damaged spots the new technician left behind. Thank you, Mr. Crowe for your patience; listening, apologizing, for the damage, understanding, for your advice, and help in correcting the situation. We appreciate you, your effort, time, and excellent customer service. Dana and Diane Powell