My springerdoodle always comes out of here looking and smelling her best. The groomers always…read morelisten carefully if there are any changes I want. I wouldn't say she runs up to them when we go, but that's her just being shy. She's a good girl every time we go. Which reminds me... time to make an appointment!

Took my dog here for years and then something changed. I always asked how he did and was told fine…read more Then I'm suddenly told that unless my dog gets groomed every 4 weeks, she can't fit him in her schedule because she's not bonding with him. My dog doesn't need to be groomed every 4 weeks. Then I'm told he doesn't like his feet touched or the hairdryer. Then why was I told he did fine all that time? I noticed that they started getting more dogs being shoved into the schedule. That last appointment when I picked up my little guy she was gruff with him in how she was speaking to him. My dog came home traumatized, stressed out and depressed. Needless to say we found a new groomer that my dog loves. I've never seen my dog leave a groomer so happy and calm. Four months after we left the old groomer I decided to leave a bad but honest review about what happened because we were heartbroken that he was traumatized. I suddenly get a call on my home and cell phone leaving a message that she cares about animals and takes her job seriously and that I was unfair and mean in my review. Not an apology that my dog was traumatized or I was treated rudely, but demanding that I remove my review. Then tell me to call her or come to the store and get a refund. I've never seen a groomer who cares so much that they only reach out after an honest but less than stellar review and demand it be removed . I was even blamed for her actions. PS the new groomer said she didn't have any problems grooming him at all. Wow

Absolutely garbage, please beware do not take your dog here. Dropped my dog off at 10am to pick him…read moreup at almost 4 clock. Big slash on my dogs face and they blamed it on him moving. They didn't even bring it up til I said something, truly appalling. Owner was beyond disrespectful, beware of this place yikes!

Pet Port is the only reason my dog is able to be groomed! He's a rescue, was never groomed among…read moreother things. Even when he is given medication, the big names and many other grooming places wouldn't touch him. Pet Port was willing to try and either patience, they were successful! Forever grateful. THANK YOU!!

Good store, they have dog food.. reward program kinda wack but I'm just buying food..read more

Large selection and they usually have what I need. They open at 9:00am, but today, no one there…read moreuntil 9:15. No biggie, but a little frustrating.

Amazing staff and great assortment of products. Great advice as well. Highly recommend.read more

Great store! More than always helpful!…read more The store is fantastic. Usually has most things in stock even hard to find items that you can't find in chain stores like Petco etc. , and one thing they have that doesn't exist in a chain store ---EXCELLENT CUSTOMER SERVICE! Anything you need they're extremely helpful and happy to find or get. I had my dog training classes here, and that's how I started coming to this location; but I have to tell you the customer service from the store is unrivaled. If there's something you need, just call and check on it. They're happy to check in stock, They also have a website you can order through that too, 99.9% of the time what you're looking for is a stocked item,and on the rare occasion that it is not or you have an item as I did a special cat food recommended by the vet they did not have on the shelf they called another location, had it there for me the next day! I also have a bad back and I cannot carry large bags of dog food for my dog....put my back out once they had the food delivered to my house free of charge which is a service they offer as well; if I go to the store, they are happy to bring it to my car for me if needed. In short, go here, I highly recommend it.

Brought my Dog in for a bath and nail trimming. Made a 10 o'clock appointment to drop him off with…read morethe groomer. After inspecting him for any issues, they took him into the back. Leave for 5 minutes and Petco calls me. Let me state we have been going for over 2 years with NO issues. The groomer says I have to return to get my dog they are not working on him because he growled. "It's not safe for groomers or the dog." I had to go back. Waited over 10 minutes to pick him up, nobody at the desk. I had to call the store for a manager so I could get the groomer to come out with My Dog. He was happy as can be. The groomer said they couldn't work on him and I should see a vet. I picked up my dog, touched his paws, back, butt with no reaction. Even had the groomer touch him. She said the last groomer that saw my dog was fired for being rough with the animals and maybe she was rough with my dog. No manager ever came over and the groomer said "sorry maybe comeback next week for a nail clipping to start over". NOT GOING to happen, having family over for thanksgiving and will have to do it myself. I'm so very disappointed. Petco traumatized my dog for grooming apparently and nobody told me about her being fired until today. And when my dog walked in, btw, he rolled onto his back, as he usually does, and she touched him all over while his tail wagged. Something seems odd here.

ZERO stars!! I have been receiving grooming services for both my dogs, one 12 and one 7 for there…read morewhole lives. We followed the amazing PHIL to this location. Since the passing of Phil, we have gone through 3 groomers because they can't keep staff. I have always gone with the flow and understood. Today when I went to drop them off to the 4th groomer, I was explaining my one dog, 5 YEARS AGO, got a clapsed trachea she is totally fine but sometimes honks when stressed. AGAIN has been groomed for the last 5 years almost every 6 weeks. She tells me she can't her, its policy. There was no work around, no trying to help, just nope cant take, after 12 years to same place. MAKE IT MAKE SENSE!

Best Ever !! so happy to have switched my girl to raw... most friendly knowledgeable staff of…read morepeople ever... if I have any kind of issues with my pup, I feel most of the time they know better than the vet, and most of the time they're correct.Its also my pups favorite place to visit !! love these guys !!

I was looking for raw food for my furball since the place by me was going out of business…read more The store has a huge selection of raw dymanic (3lbs and 6lbs) raw flavors. While looking around, I saw the store had a puppers cup birthday cake in blueberry, pumpkin and another flavor. I meant to get pumpkin and picked up blueberry to celebrate my furball's 1st birthday. Oh well. There was also a snack that prevents ticks naturally from Crumps' Naturals garlic liver fillets. It is garlic chicken liver. My furball couldn't get enough of the snack. Can't wait to try other stuff.

If you are reading this, your search for dog training stops here. This is the place you need and…read morethey will change your life! This sounds a little over the top BUT I'm not lying. I tell our trainers Katie and Nicole all of the time that they are life savers. We brought our puppy here at 1 years old - a small wild, energetic Jack Russell who knew every time I was on a video meeting to bark his head off and embarrass me EVERY TIME! Walks were out of the question since he would pull on the leash to the point he would choke himself... sitting on the deck was a nightmare in our own backyard because he would bark at the wind (yes, the wind), the leaves moving, the birds and obviously the neighbors. Does this sound familiar? I questioned my decision of getting a puppy and then I found Max K9. We did a 3 week Board & Train where I was super hesitant of dropping him off (because no one wants to leave their baby anywhere), but they were so good with sending video progress and pictures and including my husband and I in the process. I joke with everyone that I think they implanted a program into his brain! Lol! The transformation was unreal. We were instantly able to communicate with him and actually go on a walk.. outside in the real world. What a breath of fresh air, literally! Max K9 has given us the ability to live an active lifestyle and have our pup enjoy it with us. Hikes, traveling, morning walks, trips to the store, brewery visits, long car rides out of state... you name it. I would do it all over again if I had to without a question. So if you've made it this far, thanks for reading. I hope this helps you make your decision to having a better relationship with your pup and enjoying life with them every step of the way.

I am SO thankful for Sherry at Maximum K9. I don't know if I can put into words how helpful she has…read morebeen in training our Stormie. Stormie is a rescue who we adopted in 2019 and underwent 2 surgeries in 2021 due to bilateral CCL surgery. She was cooped up for an extended amount of time during recovery. We were unable to take her outside without her reacting to other dogs and sometimes even people. Stormie even gave us difficulty when we wanted to go for a short walk. It was so frustrating and difficult taking her out in public that we needed help. We have heard of Maximum K9 from many of our friends and even the great reviews I've seen on dog groups and online. I called to inquire about the types of training (group vs. individual) and it was clear that we needed to take private lessons. We signed up for a package of 6 lessons with Sherry that were one hour long for 6 consecutive weeks. Our first day, Sherry got to know about Stormie's behaviors - positive and negative, what we were having difficulty with and what our goals were. Sherry worked with us each week when training Stormie (and me) on how to modify or progress a skill. We learned how to heel, which we never were taught from another trainer elsewhere, and the importance of heel. We were given homework on what to practice from the training sessions to continue our work outside of the facility. Sherry helped Stormie become less dog reactive in a safe manner at Maximum K9. Stormie was slowly exposed to the board and train dogs in the facility that had various levels of size and temperament. Each week, Stormie learned how to follow her commands and not react to different dogs. With Sherry's consistent training, Stormie was able to heel with me in a circle with other dogs and sit next to them without any reaction at all. I cannot find the words to thank Sherry for helping Stormie and myself. I came into Maximum K9 with Stormie trying to pull my arm off and reacting to dogs in the lobby to now leaving with my arm back intact and her in a nice heel. I will refer all my dog lovers and friends to Maximum K9 and Sherry going forward! Thank you again!

i concur with tina m it was a perfect experience dealing with alan... today is '2' weeks we have…read moreour male cavapoo- jr is 'great' ..when we got him he was about 8weeks old, weighed in at 6.2lbs.. today at the vet 7.2 pounds... in some months when we can jr a companion , we will def call alan.. one other comment directed to alan... its been '2' weeks, and i would have thought u would have reached out to us to see how puppy is doing, and ask us to post a glowing comment for puppyguyz.. in any case above is our comment... thanks

Perfect experience from start to finish! Alan is wonderful!…read moreWe received Chewy our mini poodle at 2 months old & he is doing great!!!!!!!!!