Oh my goodness. Just no. Never again. For clarification, this is a one-person salon inside a group of booth/room-rent salons.
Service requested: Change from purple hair to red hair (not my natural color either) and a trim.
Price: $355
My first impression was that this woman spends WAY too much time taking pictures while I am there. Honestly, she has more photos of me on her phone than I have on mine. The before, after, and endless shots during the process. I can completely understand wanting a couple of before and after shots. But this...no. I don't get it. No one can be that interested in pictures of my hair. This seriously added a solid 45 minutes to what we both knew was going to be a very long process for both of us. Don't make a long day 45 minutes longer so you can take pictures.
And it wasn't just my time that she was disrespectful of. She displayed similar behavior with a coworker, and terribly so with her poor sales rep. There was something she needed to discuss with the lady. In the way of small talk, Tricia asked her if she was busy that day. The lady said, "Oh yes! I'm trying to see my clients from next week and this week because I (have a thing next week)." Tricia proceeded to not talk to the lady for 30 minutes. I felt awful for her!
Second was technical skills. The color came out reasonably well; I was satisfied with that. The cut, on the other hand... I'm going to have to get it re-cut as soon as it is feasible. She seemed to be struggling a lot with my hair, saying that it was so thick that what she was doing was not making a difference. I know I have thick hair and that it presents its own challenges for stylists, but I have never had a stylist be unable to cut it properly. My bangs look terrible. Not at all what I wanted or showed her pictures of.
Anytime you go to a completely different color, especially with thick hair, it's a long process. So between the standard several hours and the endless pictures, I was really ready to just get out of there. I wasn't super happy with the cut, but felt like it was okay enough. I didn't want to be there any longer. I wasn't paying enough attention. Over the next few days I realized how bad it was. Not that it would've mattered; I don't think she could've done it correctly. I would've been better off just getting the color done, and then going to Supercuts or something for the trim.
I really hate writing bad reviews, and usually just let it slide even though I feel bad that someone else may go there and experience the same thing. I was going to do just that, until I realized how much I paid for the service. It was $355. Granted, I think that did include a tip because as miserable as I was, I still tipped. Had I realized how much the amount was, I would've had a different reaction.
The most I have ever paid for a haircut and color in my life was $225. And that was at a much fancier salon with someone who consistently did a decent job of cutting my hair, and yes, it was a "color correction" as she called it about 50 times. It was exactly the same thing, going from purple to red. I had not bothered asking the price ahead of time because I know the person can't predict how much color they're going to use, etc. I never dreamed it would be over $300. The place I went before I moved here was anywhere from $40 to $70 plus tip, depending on what kind of coloring we were doing. If that was a no color day, it was less than that. So yeah, I was quite shocked.
I should've never set foot in there. read more