A bit Pricey but in today's economy- what isn't !…read more I took my granddaughter shopping for her 13th birthday, and we spent over an hour in the store trying on clothes. During that entire time, not one employee acknowledged us or offered help while we searched for sizes and colors. At checkout, things got worse. After I paid in cash, the cashier handed me my bills and change all in one hand and said, "We don't have any pennies, is that okay?" She never explained what I was agreeing to. I couldn't tell if I was given more or less than expected because everything was handed to me at once, and she was very vague. When I asked for clarification, she eventually said they couldn't give me the exact change because "they don't make pennies anymore." That explanation made no sense. Whether or not pennies are still being produced has nothing to do with a current transaction--there are still plenty in circulation. The issue wasn't the penny--it was the assumption. She didn't ask if I had exact change, didn't ask if I had pennies, and didn't explain upfront that I was being shorted. She just decided it was acceptable. I remained calm, polite, and spoke in a softer tone than usual because I didn't want to make a scene. But I did explain that it's rude to assume a customer doesn't want their change, no matter how small the amount. Another employee overheard and asked what was going on. The cashier responded, "She's complaining because I didn't have one penny." That completely misrepresented the situation. The second employee replied, "Well, they don't make them anymore, so what do you want us to do?"--which only made things worse. I even pointed out that I had pennies on me, reinforcing that this wasn't the customer's problem to solve. If anything, a business should round in favor of the customer--not against them. The cashier argued that giving me more would make her drawer short, which again shows a lack of understanding of basic customer service. At one point, the second employee disengaged entirely and turned away with a smirk, which was incredibly unprofessional. Eventually, a third employee (who appeared to be a manager) stepped in and said, "Just give her a nickel"--which is exactly what I suggested from the beginning. At that point, it wasn't even about the money anymore--it was about how the situation was handled from start to finish. Also worth noting: if the situation were reversed and I was short a penny, I highly doubt they would have said, "That's fine, they don't make them anymore." I would have been expected to come up with the difference. We left without taking the nickel, but the experience left a lasting impression. For the prices they charge ($45 for shorts, $35 for a tank top), I expect far better service and professionalism. I WILL NOT BE RETURNING. Much rather spend my money at Lululemon and get SUPERB service.

This is a brand spankin' new women's clothing shop inside of Polaris mall. It immediately caught my…read moreattention as I was walking by because the clothing was very much up my alley. I walked in and within seconds I had a tank top, pair of pants, and a mini skirt in hand. The prices were very affordable, more than say H&M but less than say.. Macys. The style is a combo of street style and club style.. Maybe? They also have loungewear and it looked SO FREAKIN COMFY! I loved all the racer type gear and several of the jackets they had. They also have accessories like jewelry, hats, etc. In the end, I walked out with a pleather mini skirt with a slit. Super Cute, about $50. The staff was super friendly, assisting me in the dressing room and getting me new sizes when needed. Also when checking me out. They have a loyalty program that's free and gets you 10% off your first purchase. There is no doubt that I'll be back here and I'm excited to come outside of the holidays when I won't feel as guilty buying stuff for myself.

Store is disorderly. Never anything new or interesting. Only 1 checkout lane with long lines for…read moreself check out.

I've been going here since I was a child when it opened in 2005/2006. I will say, one thing I've…read morenoticed over the years is that, as they've added more department, the merch selection in their existing departments have shrunk. Case in point, their clothing and electronic selections were much bigger when they first opened. I mean, you definitely do have to trade in some ways. On one hand, it is convenient having multiple kinds of merch in one store, but on the other hand, you already also have Kroger,TJ Maxx, Homegoods, Ulta, Petco, and Michael's nearby for much of the same stuff you can find at Target, not to mention, there's also 2 other Starbucks in Graceland as well. But as far as Target itself goes, it's definitely not a bad store.

The employees at this store went above and beyond to help us today. Amazing customer service!! We…read morewill be back

I came in here yesterday and loved the variety and set up of all the sale items during the annual…read moreB&BW sale. This store actually pays attention to their customers unlike the one on Sawmill Road where they look like they don't want to work there. When I came in they tried to help me find what fragrances I was looking for and it was actually at that store. So it was a win/win for both them and I. Whereas when I went an hour before to the Sawmill Road location, I couldn't get anyone to service me and no items that I saw online were available there. This location is closing at the end of this month for renovations but if I could move their employees to the Sawmill Road location it would be fantastic. I would get in and out of the store faster and be happier with my purchase like I was yesterday. If your in the area and looking for a good sale stop by here, they'll be happy to help you find the lotions, soaps, or household scents you need.

Ever changing stock of popular anime characters, models, plushies, and figures. Large selection of…read moremech models too!

I go here every time I go to Polaris and I love it! I always buy the hololive mystery box when they…read morehave it! I just wish you could keep the art

This is a decent store if you live in the area and are looking for unique toys and fidgets. It's a…read morebit far for us to come to regularly. The staff working when we stopped in were talking to each other and barely acknowledged us and we were the only people in the store. The part that was frustrating was that I had called several times to see if they were open since it was a holiday and they did not answer the phone. We decided to chance it anyway since we were already at Easton, and when we got there to see them just ignoring phone calls was annoying. Prices are higher than other stores, but they do have a great selection so if we lived in the area we would come back, but since it's so far away we won't.

Toy Stores are always sort of fun -- that's their thing. New Albany's Learning Express is no…read moredifferent. I was disappointed upon visiting, though, that the shop has nothing that makes it stand out. The closest comparison around town would be Larson's in Upper Arlington. Larson's trumps Learning Express in all categories, though. Learning Express just seems like a room full of random toys. There is no real order to it all. Even more unfortunate is the fact that it is extremely cluttered. Kids couldn't really have fun here like they do at other toys stores. Learning-oriented toys and games are the focus here, predictably. They all roughly adhere to this rule, though there seems to be more traditional toys like dolls and such here than at other learning toy stores. Honestly, a place like this mostly serves to remind me that I miss the Discovery Channel Store.

I would love to give this store five stars because they really do have a variety of clothing for…read morechildren. However, the return policy is absolutely ridiculous. A friend of mine purchased this pretty dress for my daughter in 2 sizes. I kept the size that fit and tried to return the one that was too big. Since I didn't have the receipt, I was simply asking for store credit but unfortunately their policy is you can only get the same item in a size up or down if you don't have a printed or digital receipt. I have never heard of this type of policy! The store employee was very kind and sympathetic, but unfortunately, her hands are tied.

I feel this location is larger than the one at Easton. I had called ahead looking for a specific…read morepair of uniform shorts and this store just happened to have them so they were kind to put them on hold For me until the end of their day. I was able to walk right in and they had them put aside in a bag with my name on it. Super quick and easy! Staff is extremely friendly and helpful!

Cute store and super clean! Lots of Hello Kitty and Disney items which were super cool! Can't wait…read moreto come back and get more trinkets!

Stumbled on this while headed to dieu market. Opened last month apparently. Kid K will give it 27…read morestars. We went to J Ave. yesterday so she could do a little shopping. She loves this kind of stuff. She will be overwhelmed here. Toys, trinkets, makeup, snacks, all sorts of Asian things for fans. I got a little candy, and was shocked at how low the price was for an import. I don't know how the prices in general run. I'm sure we'll be back.

Hobby Lobby is a crafter dream! Regardless of your craft of…read morechoice, this store has the pieces and parts that you will most likely need to work on your craft! Some stores are smaller than others so I would call to make sure that they have what you are looking for! At Christmas I was looking for stockings to embellish. To my great surprise, Hobby Lobby still had a good supply and they had still embellishments so that I could finish my project! My advice is to not wait too long to finish your Christmas projects!!

Never been too a Hobby Lobby in my life Not in Ohio or…read moreFlorida ever. So I have no comments too give