I had an appointment last Friday. Had a text and email Thursday reminding me of the appointment…read more Friday morning, another text and email. I arrived to find the Dr wasn't there, she'd given birth two days prior. No call to me cancelling the appointment. No real apology from the staff. They claimed they'd called to tell me, but I received no call or message. Ummm, if that were the case, would I have shown up for the appointment? Note on the wall of the office said, $50 change for appointments cancelled within 24 hrs. I asked for my $50. Office staff said, "Sorry, it doesn't work that way. " They wanted to rebook me for October. Nah, I'll find an office that respects it's customers..

I've had trouble finding an OBGYN (and office) I liked since I left NJ. But I love the atmosphere…read moreof CT Women - comfortable and upbeat. The staff is always laughing and very productive - I get scheduled asap and when i arrive I barely have time to chose a magazine and sit down before my name is called. I see Dr. Kara Keaton - She is wonderful. Straightforward, just the right amount of concern, easygoing and empathetic. She performed a coposcopy/ cervical biopsy on me earlier this year and during the actual procedure we were joking and laughing -in between her preparing me for a pinch here and there. And I didn't have any of the negative symptoms one could expect after the procedure. Also, Dr. Keaton gives the most unobtrusive pap smear ever. EVER. It's mind-boggling. If you have a weirdly positioned cervix or you've really felt your pap in the past - book an appointment. I can't stress enough how I walk out of that office dazed from how euphemistic the whole experience was.

She did a laser ablation of my cervix and she was excellent with all the care before and after…read more This was 8 years ago.

The doctors and nurses here took absolutely amazing care of me when I had a medical emergency, and…read morefollowed up with me in the most genuine kindest way afterwards. I would 1000% recommend these wonderful ladies. I continue to drive 40 plus minutes because I feel taken care of here.

I interviewed there for a job position. The lady who interviewed me was a lovely lady. Then the…read moreso called office manager was there. All I can say is I will NEVER go there as a patient. If she treated me that way. She will treat the rest of the staff and patients that way. I can't give a more polite terrible review about the office. Bad management. Bad office.

I was told I have a Bicornuate uterus two years after my IUD insertion, just now finding out that…read morethe IUD only protected against pregnancy in one uterus. When I went in they dismissed my pain. While trying to schedule an appointment I asked for the soonest one, they almost made me drive an hour away for a male provider when my mom asked if there was any openings today and they said they would check and there was one with a female provider in Manchester, why wouldn't they say that in the first place? When I came in for my IUD removal I was very nervous having this condition, not to mention it took 3 doctors and 3 different appointments to even get the IUD inside in the first place because my cervix was too small. The person taking my IUD out, pulled, it was extremely painful, I thought I was done, but no, it was stuck, she pulled again before I could even speak and I started crying. When she went to pull a third time I screamed in pain thinking that would be a signal to stop because I genuinely can't speak at this point. She did not stop, she continued. I would have much rather had that IUD surgically removed because it's only in the space of half a uterus. Afterward, only a couple minutes after, I still could not speak and she kept pushing asking what other form of birth control I wanted. I was barely conscious. After I made a quick almost mindless decision, she left and came back and said "hey so not to rush you but you're the last patient here and everyone wants to get home" meanwhile I will pass out if I get up. No sympathy or anything, also she did say "oh everyone responds to pain differently" I felt incredibly invalidated, I'm never going back, I'm finding another obgyn two hours away if I have to. Awful experience.

If I could give them a 0 star, I would. I was with this practice 2 years for birth control prior to…read moregetting pregnant. My pregnancy journey with them was a nightmare. The first doctor they had me see was super discriminatory and judgmental because I would ask questions about testing, processes, etc since this is my first child and I don't know the plan and timelines. I went through 4 weeks of intense depression and she suggested an abortion to "fix it" and then referred me to a mental health clinic without my consent and also weren't booking appointments. I was able to see my normal doctor at the next appointment and she was great. However I found everything transactional and lack communication for next steps. The last doctor I saw was super rude and threatened to call DCF on me because I told her I can't do bloodwork right now but I can come back to do it. Since then the office discharged me and had to keep care while I found a new provider. They were super rude after I started having complications with the pregnancy and told me it wasn't an emergency. Beware of this office. If you ask questions or nervous about the whole process, they will fire you and ignore any health related issues that come up with pregnancy.

Head in the stratosphere...she charges $350 per hour, you have to submit to insurance...I don't…read morethink she knows anymore than anyone else....in fact maybe less. Wasn't impressed..