I am a homeowner and have had Nexus manage my RI property for about 2.5 years.As I I live in New…read moreYork State, I rely heavily on them for all aspects of property management - collecting rent, performing maintenance, repairs, and placing new tenants. They have been a TRUE LIFESAVER for me. They have always provided prompt and professional service. With their web portal, you and your tenants can make requests 24x7, and all information and records are available in one place. The maintenance crews are responsive, and all work is reasonably priced. If you are looking for new tenants, there is a RentReady renovation service available to help you decide what work you need and get it done quickly and at a reasonable price. Then the placement service commences with an on-site video tour of your apartment, followed by careful client screening and complete credit and background checks. Most importantly, the Nexus team is honest, open, and cares about providing good service. For homeowners and tenants alike, I highly recommend Nexus!

Krystyna was very invasion and rude. When there were issues in the unit she assessed the problems,…read morecall for free estamite, fix MAJOR PLUMBING jobs on her own with materials purchased from dollar tree, and charges too dollar for POOR SELF REPAIRS! Three tenants have left in 1 year of Krystyna taking over the property.

the Moss Home team go over and beyond with their customer service and attention to detail. They are…read moreempathetic yet professional and no job or request is too much trouble. Would highly recommend.

Although my experience is second hand it is significant. Someone very near and dear to me purchased…read morea home these folks had flipped. From the start there have been serious issues. Within days the basement had flooding issues, including mold which needed immediate attention. When she went to use the basement bathroom it was clear that something wasn't right. She contacted a plumber and apparently the major pipes were not connected under the flooring and the entire bathroom will need to be torn up and re done in order to be functional! I get the appeal and the benefit of being able to purchase a rundown house, inexpensively, renovate it and then sell it making a profit. I have done it myself several times over the years...That's all good, but this was not that! and this is way too small a state to do business this way.

Benjamin Frink with Badger Realty was a life saver not just once, but twice. I went to Ben after…read moreseeing one realtor who was very unresponsive and just didn't understand what I/we were looking for. I know I didn't make it easy for Ben either. I had him show me/us at least 30+ houses between MA, CT and RI. He helped my husband (at the time) and I buy our first home together in 2016, then later down the road when life happens and things don't work out, he then also helped us sell our home in 2018. Ben made what can be a very stressful process seem so seamless. We all had a few meals together, went on motorcycle rides and spent time together while Ben went out of his way to get to know us and what exactly we were looking for. To speak even more highly, the first time home we bought was in Connecticut where the agency was not yet licensed. Ben went out of his way to have his broker get licensed there just for us, and spent more time getting to know the area just for us as well. Ben made the experience quite incredible, and I'd be thrilled to use him again and refer him to anyone!

I was with Badger Realty for 12 years. I had rental property in Pawtucket, not living there and…read morecommuting from Boston was a hardship I found Badger Realty and Jason Badger managed my properties during all that time providing all the services that I needed at a very reasonable price, bringing in new tenants resolving issues, collecting rents and putting up with complaints which was not part of the service, snow removal it really is "one call does it all" I can go on and on but I would not use anyone else , Jason is honest, dedicated to his clients and a real hard working person, most people say that the property management companies in RI are all the same I can tell you from my experience they are not! try Badger and you will see the difference immediately. Inessa is ahead of sales and helps Jason with all the other services, she's always there when you need it, she has great contacts for contractors or anything you may need, she found great tenants for my apartments, and like Jason honest hard working person that will take the time to listen to your issues and resolve them. When I sold one of my house I went with Badger , Inessa sold it the first day it went on the market for more than the asking price (and the seller's market was not that great), She followed through with all the paperwork and supported me all the way until it was finalized . I can assure everyone, people like this are hard to find I was lucky, I thank them for their service and excellence I hope who ever reads this may find the help and peace of mind they need like I did. George Tavares

The process of searching for our first home was a daunting one... Until we met Ron! We had found…read moreourselves lost in the sea of information out there, and frustrated with the process as we learned time and again that online listings were unreliable. Meeting Ron, however, turned the whole experience around for us. He helped us confidently navigate both the shopping and the buying process. Ron's attention to detail and wealth of knowledge made the Mercurio Group an invaluable part of the process, and we learned so much every step of the way. He took the time to get to know us, and understood exactly what we were looking for in our dream house. Ron kept our search on track by filling our weekends and inboxes with open houses and listings that matched our specific (picky!) criteria, and he helped keep our spirits up whenever we'd start to doubt whether the right house would come along. We would often wonder whether Ron ever took a day off, because he never let a call or email go unanswered. From our first phone call with Ron, to our final walk through and closing with Sherri, we felt that the Mercurio Group truly cared about finding us our perfect home. It's clear that their clients and professional relationships are important to them, and that's reflected in the level of service you'll receive every step of the way with a Mercurio Group agent. Working with Ron was such an important and memorable part of buying our first home, and we'll be forever grateful!

As a first time home buyer, the thought of buying a house seemed quite overwhelming. Ron was such a…read moregreat help throughout the entire process and made things super easy. He and his team are so amazing and supportive. If you're looking to buy or sell, they're the ones to go to! Thanks for your help Ron!!!!

Joshua helped me to understand the property process and my options in very fair and honest way. I…read moream from California and he explained me everything about the laws and commitments that I will be making post buying. Thanks Joshua.

This is our second time using Josh as a buying agent and first time as a seller. For the buying…read morepart, we got the same quality, professionalism, and hard work that we've got the first time. He was actually able to negotiate way below the asking price for us. For the selling part, he was also great. Compared to many of the realtors in the Providence area, Josh takes amazing photos. We almost wanted to move back in after we saw them. He took great care to present our house in the best possible light at the proper time. We ended up getting an above asking price offer within 2 days of listing. Whether buying or selling, I completely recommend Josh as you won't find a hard working or more knowledgeable realtor in Rhode Island.

Discriminated against for being a high earning woman with a disability/support animal. David was…read moreextremely upset and condescending when asking me if I truly make 6 figures and angrily asked for proof of paystubs. And proceeded to say I did not qualify due to my service animal's breed. Did not bother asking for supporting documentation nor conducted an assessment of my animal.

Samson gleefully rented me an apartment they had not viewed in over 5 years. Landlord showed…read moreapartment with some of previous tenant's possessions still there and bathroom blocked off so I could not fully view. It looked promising and I was under a huge time crunch to find something. Problems became apparent after I moved in. Place has OUTDATED ELECTRIC (old loose outlets that won't hold plugs & heat up. Ancient breaker box) and a huge BLACK MOLD problem. No bathroom lights/Shower wasn't functional until a week after moving in and only because I found someone to fix it. Is some of this on the landlord? Most definitely, but just know that once you sign the lease & they get their fee, you are on your own. They do not care if they find you an unsafe place.

On time and efficient. Quality timely service. Had faucet replaced leaks repaired and sinks…read moreunblocked all A1.

Complaint Letter About Ongoing Illegal Parking at 38 Fountain St…read moreTo Whom It May Concern at Stonelink Property Management, I am writing once again to report the ongoing issue of illegal parking at 38 Fountain Street, Woonsocket, RI 02895. I have contacted your office multiple times and have even spoken directly with staff about this problem, yet nothing has been done to address it. There is a large posted sign at the back of the parking lot clearly stating that unauthorized vehicles will be towed. Despite this, the rules are not being enforced. At this time, a Toyota Camry with license plate 2AJ 650 continues to park here illegally. The driver does not live at this property and is occupying a space that belongs to a resident. This situation is extremely frustrating. When management fails to enforce parking rules, it sends the message that anyone can park here, even if they have no connection to the building. Residents who pay rent and rely on their assigned parking spaces are being disrespected and inconvenienced. I am requesting that Stonelink take immediate action to enforce the posted parking policy. This includes issuing warnings, documenting violations, and towing unauthorized vehicles when necessary. The sign is meaningless if the rules are not upheld. Thank you for your attention to this matter. I expect a prompt response and a clear plan for resolving this ongoing issue. Sincerely, All Residents, 38 Fountain St,Woonsocket,Ri

I would leave zero stars but it isn't an option. avoid at all costs…read more they don't take care of the property, everything you need done will be done late and bare minimum. the "property cleanup crew" they sent was literally an elderly man and his two adult children. they showed up in a rented box truck with one shovel. they then stole MY shovel, and the yard was not cleaned up. bricks strewn about, poison ivy, it was pathetic. I'm a combat veteran with ptsd. I have a medical marijuana card and grow my own medicine. the owner of the building I was renting was fine with it, as it was completely legal. Rent Prov called the police on us, who showed up and told them that I wasn't breaking any laws. They then tried to evict us, even though the owner told us it was okay since the police made it clear it was all on the level. I should also include some pertinents: no one else lived in the building except my mother who rented the floor below us. there are only two units. literally no one complained. also, when they couldn't get in touch with me because it was Friday night at 9pm, they began harassing my elderly mother (who again, rents a separate apartment and has nothing to do with my LEGAL medical marijuana. Lawyered up and they backed down like the unprofessional losers they are. we broke our lease early to get away from these incompetent morons. do yourself a favor, avoid at all costs. the lawyer was provided to me by a veterans organization free of charge. he looked into Brian Weinstein at rent prov and apparently he is WELL known in the legal community as a royal POS.

I escaped as soon as their colors began to appear. Their karmic snowball is evident. Perhaps not…read moretheir own fault but the market they play with. Fair experience, not the most pleasant. Make sure all your bills make sense, and keep with your periphery. Renter's market is nothing to play with in today's world, making you want to settle for a "fair experience". I would have given 1 star and a much worse review if the end process had been escalated. Communication is off-set by the strong need to stay afloat, and if there's an opportunity for them to win, they will. The bane of renting regardless where you go, just personally it did not fit my needs.