Friendly customer service, employees seem happy to be working wearing big smiles and waved…read morehello/goodbye, great location adjacent to I-80, lots of vacuum stations.

So I recently found myself in Dixon and had some time to kill,so decided to use some of that time…read moreto get a quick car wash at Quick Quack located right off the freeway in Dixon. This location is located at the same exit as Cattlemen's and Wal-Mart-it's on the Cattlemen's side of the street. My wife and I have been a members for many years-something about just having a clean car is just great and Quick Quack is so convenient-they are everywhere and with the kiddos all moved away,there went my "free" labor when it came to getting my car washed-so we joined Quick Quack on one of their promos at like the Kings game or something and after the trial we kinda liked it-so we kept it-flash forward a few years now and we still have it-we each go about 2x a month-which is pretty much right on the cusp for validating the monthly cost-but it's not a great value at the rate we go-not sure we will keep it forever but it has been a purchase I have been ok with for the most part. Quick Quack charges $24.99 for my car and $22.00 for the 2nd car aka flock,so it ends up at $46.99-we are at the lowest rung of membership,which they call their "Good" membership,I had the higher levels before but unless u go way more often monthly,it's hard to justify the cost when you just want a shiny clean car. They do offer free vacuum services with each wash and that's pretty cool-my wife takes full advantage of that every time she washes her car but I'm a bit too lazy,no just busy,yeah that's the word I'm looking for-I'm always too busy to take advantage of the vacuum services,so I don't get to take advantage of that included value with their washes-I really should make the time to do that. I guess the thing I like the most is that if timed correctly,late dusk or early mornings or maybe a quiet location,I can get in n out of my car wash in under 5 minutes and it feels productive-hard to put a price on that feeling-though I guess Quick Quack does at $24.99 a month,but I digress-I love my membership for the convenience,even if it's not the best deal in the world,convenience is a 10/10. I don't know if I will keep my membership forever but with spring coming up and more outside activities naturally happening,I'm sure I will make sure I use this membership a bit more to make sure my car is always sparking and clean and I can say that this location in Dixon was lightning fast and super convenient-What more can you ask for? PS-I feel they used to give free inside wet-cloth with every wash-I haven't gotten one of those in a while-must've been a policy change.

Hands down one of the best hand car washes I've been to. They took their time and paid attention to…read moreevery detail, my car looked brand new when they were done. The team was super friendly, fast, and you can tell they actually care about their work. No missed spots, no streaks, just a perfect clean. Definitely my go-to spot I've been here a few times already and have recommended it to others! The pricing is worth it!

I had been looking for a place that does hand car wash and this spot came up. It was my first time…read moreand they were friendly. I was happy with my car wash. There are a couple of waiting areas, shaded, partial shaded and under a tree. It can get fairly busy here but they move cars along in good timing. My interior was clean and nicely vacuumed. The exterior was cleaned well. I would absolutely come back.

Service Requested - Well, it's a car wash. There are many tiers of wash which is a little…read moreconfusing because I just want "clean." You can go through multiple times as is the case with all of these drive-thru car washes these days. Quality - If you do it enough, it gets there. Previously mentioned, one can select levels of cleanliness. They chose the scale of SPF, so you can choose from 10 to 50. It's an auto-wash so it'll never be as good as a hand wash. But, it's an auto-wash so you can do it over and over. Value - You don't think one pass is enough? Go through again! And again, etc. It works out just fine but it's not a mega-chain car wash so this is the only location. Pretty sure. They enjoy giving my dog a treat. It's a sizeable one so she takes it to a chair and makes a mess. And that's a good reason to have vacuums in the stalls after. It's a gigantic central vacuum so you just take the extension. They also have towels and glass cleaner. Down the street from the South Davis place so it's mighty convenient if going to Sac. Or not.

Nice and Clean and easy to drive to the vacuum is super strong staff super friendly will go back…read moreagain

Very friendly, welcoming and professional staff. Always enjoy being greeted with a smile while…read moreentering the car wash as it is being watered down.

In 2024 I'm disappointed that the proven technology of a touch-less car wash is NOT being used at…read moreQuick Quack. My experience is that the touch-less washes work very well at first when a new car wash is trying to impress customers with how well it works without any brushes touching the car; then as time goes along, they seem to cut back on the chemicals and the touch-less feature leaves the car dirty because they are saving money by skimping on chemicals. (A good--bad!--example of this is the car wash only a stone's throw west from this Quick Quack.) There is no shortage of colorful chemicals at Quick Quack. So much suds are used that it's very difficult to see anything outside the car as you are being pushed through. It's almost a psychedelic experience with various colors of suds and a light show. It's partially my fault, but the aggressive rotating brush action on my car bent the radio antenna. I was able to straighten it up in the parking lot, but I think the "greeter" was so focused on selling me a month of unlimited washes that he failed to see the potential problem with an old school antenna. With the aggressive brush action, my car did get fairly clean. My advice is to go to either a self-serve wash that uses a pressure washer that you operate yourself or go to a true touch-less car wash that uses an appropriate amount of chemicals.

I love stopping by this Shell to fill up! It's on my way back home to Sacramento. I know Shell has…read morealways been on the pricer side but it's the best gas for my Rogue! I get A LOT more miles on a full tank then filling else where! Clean station and I have never encountered odd balls while filling up. Very safe in my opinion and very convenient for me!

The service was great and they have the prettiest, cleanest, well maintained facilities. I was so…read moreimpressed.

I love using their self service car wash. They play fun music. It was really simple to use the menu…read moreand equipment. I love using their pressure washer as it gets a lot of gunk and dirt off without having to damage your car's paint with a brush. Speaking of the brush, it has soft bristles but they're separated so it's not the best for scrubbing. They have a few slots, and I've never had to wait to wash my car. I like how convenient and fast it is to wash my car here. They also have a drive through car wash (I've never used it) and a pet wash area.

I always have a great experience when I come here. Some of the tools might be a little old but are…read morestill in great shape and get the job done. I've only ever had one issue with the soap not dispensing but it was fixed the next time I went. I live in apartments so I have to find car washes to wash my car and this is always my go to. It's $3 for 4 min last I checked which is a pretty good bargain compared to anywhere else I've been. I would recommend bringing your own towels to dry your car. Thanks for keeping this place running well!

Update: the business has Improved over time. Great customer service and friendly staff…read more Leo always makes us feel welcome and takes care of clients with a friendly family touch. This doesn't happen often, but there's no problems getting things taken care of if you find something gets missed. It's corrected with a smile. I'm so confident with the service here now that I have 2 cars registered here for unlimited washes. I can recommend this car wash to family and friends frequently now. Thanks 5 Star!

Edit includes email in response to owner Bill's comment. Sent to: bill@5starwash.com per business…read morecard. I paid $45.99 for a "premium" wash that includes interior wiping and vacuuming. These services were not completed--the cargo and other areas still had debris, and the door jambs and other areas were not wiped. When I asked for clarification, I received conflicting answers. Instead of resolving the issue, the manager, Leo, escalated the situation by making derogatory and unprofessional comments, repeatedly calling the vehicle "disgusting" in front of others. It is noted I never asked to speak to a manager but he involved himself and immediately escalated the incident. For context, this is my 83-year-old mother's car (she has dementia/my dad died), and I brought it in to begin cleaning it after it had been sitting at her house for awhile. A competent manager would have approached this respectfully--or used it as an opportunity to recommend additional services--not demean a customer especially in the presence of other employees and customers. The situation became more concerning when he threatened to call the police simply because I asked for contact information to file a complaint. As a multi-racial/African American woman, that escalation felt unnecessary and like an intimidation tactic under the circumstances. There was no crime and I had a legitimate reason to be there. Then disturbance was the manager's behavior. Other staff handled the situation professionally once involved, which shows the issue was not operational--but managerial. I attempted to resolve this directly by emailing the owner first but received no response. Based on other reviews noting similar experiences, this appears to be a pattern.

Stopped by on our way to visit family. Its very nice being a member. You just drive up and the…read morecamera reads your plate and you go right in. As many times you need to go when you want. It's been so hot sometimes we park near trees that keep leaking sap or something very sticky.

Still in disbelief........ while going through the car wash this morning, I was rear ended by a…read morered Tesla as my car was approaching the exit of the wash tunnel. I immediately pulled my vehicle forward, took photos and spoke to the other driver and the general manager. My car was in neutral the entire time in the wash tunnel and so was the red Tesla directly behind me. I was told they would review the camera footage and do a thorough investigation. A short time later I was told they would not assume any liability...... and because my vehicle's lights (on auto setting) went on and off.....they were not responsible. The lights (tail lights and headlights) went on automatically in the tunnel and then turned off as the vehicle exited into the daylight/sunlight. At no time did my brake lights come on, nor was my vehicle taken out of neutral inside the wash tunnel. These lights having nothing to do with the movement or operation of my vehicle. The GM kept telling me it must have been a "sensor" on my car and neglected to explain how it is that the car behind me was able to hit my vehicle without any safeguards in place or ways to prevent this from happening in the first place. The fact is that when your car is in neutral..........the car wash assembly/track is in control of your vehicle and in control of what happens in that tunnel as long as your vehicle is on the track. I've been to the Fairfield location over 80 times with no issues whatsoever. I would stay as far away from this location as you can. I will be pursuing this through appropriate legal channels and will not stop until it is made correct. I'm still in disbelief on how poorly I was treated. I was given a number to call and they said they couldn't do anything to help me nor could they notify the area manager. The phone number and call were a complete waste of time and energy. An investigation had been started by my insurance company. The estimate to fix the damage is approx. $1100.00. Update: When my insurance company contacted Eric Graham (GM), he stated they didn't have any video.... Only screen shots. When I first talked to Eric Graham he told me they would keep the video and that they even had all the video from 2 years prior. Now he's lying and changing his statement. Small claims court here I come! I will not be taken advantage of. The carwash GM never provided photos or video to either insurance company. My insurance (USAA) and the other involved vehicle (AAA) determined the car wash was 100% at fault for this incident. Retired Police Sergeant

Antoine did a spectacular job in detailing our truck. We had 8 years of camping and dog hair. We…read morecleaned it during the years, but nothing like what Antoine did. It's brand new again. The price for what he does is worth every penny.

Had my car detailed today and Antoine did an amazing job! Communication was great the entire time…read moreand he had the car looking better than when it sat on the lot. Would 100% recommend!