This used to be 'Magic Tunnel' and I've been here a number of times. Lately though the last couple…read moretimes I've discovered that the back of my truck (tailgate) didn't get washed. My wife took her car through a few days ago and the same thing happened, the back didn't get washed. The price to get a wash here is about twice what the downtown washes are. And now they don't do near as good a job. I won't be back.

It's OK it's more of a car Dirtier now that a car cleaner also it's hard to buy the membership…read morebecause it says most of the price of one wash which is $22 plus tax could definitely be improved in some areas but overall it is a nice car wash I cannot make a higher than two star review. It has begun to leave residue by the wheel welds from the lower cleaning brush near where the tires get shined.

Manager ran my card and I asked for a basic wash, later I find out it was $12! I NEVER pay that…read moreand my car has water spots and the car is still dirty in places. BTW, my car is 4 mos old so it was just dirty rain I washing off. If it came out looking great, I would accept the cost. I get a great car washfor $8 in Englewood and I never have water marks. Do better if your charging $12!

I used to come here all the time to wash my car. its been awhile so I'm not sure if it's under new…read moremanagement, but this time I paid $12 for the auto wash and the drive thru wasn't working. it wouldn't register my car at all so I had to leave without receiving the service I paid for so essentially got robbed by this car wash. when I try to call the phone number it says it's out of service and the website says it doesn't exist.

this is the worst car wash that I have ever been to. I pull up and the gentleman walks over to…read more"assist" me by sliding my card ? I asked him if the vacuums were free to use since I'm purchasing a car wash, and he responds "ain't nothin' free in this world". I said "I understand this, but I'm purchasing a car wash", and he responds "IT TAKES QUARTERS". So I go ahead with the wash (the Elite for around $13). Not only did it not do a good job with the wash, the air dryers were on long enough to dry half of my truck. Then I put my quarters in for the vacuum, and it was only on long enough to vacuum the backseat floor of the truck, and the front passenger floorboard before it stopped. Out of 10stars, I'd give the place a half star

So far, every time I use the drive through, it works great. Seems to get the cat clean including…read morethe wheels and tires.

This car wash does not accept dollar bills. Coin machine was broken. My only option was to use a…read morecredit card. The machine said $5, it charged me $10... for 10 minutes. Not even enough to time to get my truck washed. Never again.

Brock did a fantastic job detailing my car today! i requested the full package. Everything was…read moredone to my complete satisfaction.........and I am very picky when it comes to my car. I love the fact that he comes to the house. It does not get any more convenient than that! Thank you, Brock, for a job well done!! Pat M.

amazing work always go up and beyond really knows how to keep a customer gets the job done in no…read moretime

They don't cover everything under the car. I found a large swath of underneath (not engine part,…read moremovable parts) that they missed, and when I went in to complain and show the manager a picture, she slapped a can of coating down on the counter and said you can do it yourself if you want.

Terrible workmanship and very dishonest. The person at the counter told me that if I would get the…read morerust protection in addition to the window that I was getting re-tinted, he would have my car detailed for me. They then refused to detail it. He claimed he never said that. I had a bubble in my original back window tint from the Sun. I wanted the back window tint removed and replaced. The rep told me that I had to sign a waiver stating that, even though they used chemicals and a hot air gun to remove old tint, there was a chance that a small portion might not come off and would have to be scraped. There was a chance that that may damage the defroster. I asked him what are the chances that that would happen? He said the guy that was doing my job and 25 years of experience and it was extremely rare to cut through the defroster circuit. Based on his claim of "extremely rare", I signed the waiver. They scraped away nearly my entire defroster and antenna. Picture attached. I presented the window issue to two experienced tinting companies. They were aghast. Both said that they guaranteed that job had I done it with either of them, with no waiver. They said there are chemicals to remove old tint and you never, ever use a razor blade near a window defroster. It cost me $667 to get the window replaced so I can have a working defroster and antenna again. And another $139 to get it re-tinted. I can't find my bill right now but I think I spent over $800 with Ziebart that day. It cost me $806 to correct their terrible workmanship.

They did a horrible job on my car my paint is chipping my bumper is falling off and they told me…read moreit's not there probable and that the chips were from rocks I never seen my paint chip from rocks they were just horrible never taking my car here again

Wetook our car here several years ago after hitting a deer. They did a wonderful job. No customer…read morecomplaints with the work or the front office. This time after having a semi truck hit our truck I was more than willing to allow them to fix it and they were my first choice..However, after having a very initial rude first encounter, followed by miscommunication between my insurance company and myself and trying to get it straightened out. Then speaking to another person in the office and her basically telling me that she didn't understand what I didn't understand after asking a question. I called my insurance company and told them I was taking my truck somewhere else. I am very saddened by the lack of customer service. It is apparent that they have enough work and won't need my business but I truly couldn't believe the way the talk to people. Not everyone is familiar with the way things work in this type of industry and while your not always helping people customer service would have gone a long way.

5 star service department all the way! JOEY LUCAS IS ABSOLUTELY THE BEST service consultant I've…read moreever met. I just recently moved to Troy from Chicago. Coincidentally I was on my way to the Mercedes dealership for a appointment when driving down 75 I ran over a nail. My tire quickly was going flat I took the next exit and pulled into Dave Arbodast Buick. I was met by the sweetest older gentleman who quickly bought me in and handed me over to Joey. Not only did they fix my flat and had to fit me into their busy schedule but they didn't even charge me. I can't thank Joey and his wonderful team of techs enough. I have to say as I wanted for my car to be done I witnessed Joey with other customers and each and every one of them was treated with such kindness and he truly is genuine. 100% amazing!!! Gina

My first truck from Arbogast a number of years ago was a great experience all the way around. 6…read moremonths ago I started looking for a new truck again, and I started by asking Arbogast. I'm particular about my trucks. Regular cab, 4WD, not white, standard box. After stopping in Arbogast a couple times and not hearing from them I started looking on my own. I found what I was looking for in Lansing, Mi. Arbogast said they could bring it down and I could buy it from them. A week went by. They told me they were working on it. Another week went by - then I was told it was sold. So I contacted the Lansing dealer and bought it from them. So much for Arbogast.