10/10. We had a medical emergency for our chicken, Muffin, and even though this vet clinic doesn't…read morespecialize in exotic animals, they went absolutely above and beyond to provide loving care to our chick. Doctor Park and Doctor Nikki H were the two with us most of the time and they would make sure we had a nice comfortable room, snacks, coffee and even coloring books and pencils for my toddler. They certainly could've done their job and we'd have been satisfied, however their passion for care of (any) animal clearly showed in how much effort they put in to our visit. You'd have thought we were their only patient in the office! And when you have to take your pet to an ER you're already on edge and stressed and they did everything in their power to help ease ours. I highly highly recommend and if we ever do need emergency care, this is the place we will be - and I recommend the same for everyone else. Thanks so much!

Dr. Claire exceeded expectations!! She was so sweet and smart and educated me on my cat Kiki's…read moreasthma. She answered any questions I had and gave me some print outs and very valuable information. Most pleasant visit I've had with my Kiki at the ER! She made me feel a lot better about Kiki's condition and calmed my nerves about her behaviors. I went home feeling calm and at peace knowing my girl is gonna be just fine.

Prompt, sympatico, skilled. You're going to want your pets' health insurance paid up.read more

My cat is alive today -- 14 weeks after this ER doctor told me he wouldn't make it through the…read morenight. I was given two options: spend thousands on immediate procedures or euthanize him. Instead, I trusted my instincts and took him to my regular vet. With proper care and Lasix, my boy is alive and thriving. I'll never forget when the ER doctor looked me in the eye and said, "As his doctor, it's my job to advocate for him." No -- I'm his mom. I raised him from a kitten. If anyone is going to advocate for him, it's me. And thank God I did. When I left my first review, the Medical Director responded saying he couldn't find me in their system. I find that hard to believe since I once paid over $5,000 at this same facility for another pet's hospitalization. There are good, kind people who work here -- I've met them. But readers should know this facility isn't an independent practice. Veterinary Emergency Group (VEG) is backed by large investment firms, including private-equity and hedge-fund-style investors. That kind of backing often prioritizes profit over pets, which shows in the way care decisions are presented. Please, don't let anyone pressure you into a rushed decision, especially euthanasia. They don't always know best. You do. Sometimes choosing life really is the best choice.

It's been 2 years since my dog has passed and I still recommend this location to my friends with…read morepups, they showed me so much sympathy and kindness during the hardest event of my life, couldn't recommend them enough

These people at Edgewater Veterinary Emergency Group are amazing, kind, loving, caring, the list…read moregoes on and on! Both times I took my Toby Bear in for emergency services I received the utmost care. They are so personable and loving, they allow you to watch what they are doing and let you know exactly what is going on through the process. The first time we went my Toby had been injured on his paw and it was broken; they set it and gave me instructions on how to take care of him and to contact my vet for follow up. The next and last time I took him in the middle of the night they found a mass in his lower spine, and we had to euthanize him so he wouldn't suffer. Toby was an amazing soul; I got him when he was 7 and I loved the years I spent with him and will never forget the love and care I received from them. Thank you VEG Group, I will never forget you!

I had a late night emergency. I called around 1AM and Savannah quickly picked up the phone. Got…read morehere around 2AM. They attending me quickly and were so nice to my baby, Orion. Dr Smith didn't take long with attending us. Very super straight to the point, didn't waste time. Orion really enjoyed Dr Smith and Savannahs company. I'm so glad they were able to attend him quick. It really helped solve a lot of my anxiety we went home with some meds.

Had a scare on Saturday night with our sweet 11yr old baby. She was throwing up blood, and was just…read moreNOT doing well at all. We called ahead and they were aware we were coming. Luckily, they notified us that they had moved from the Indiana location to 64th and Ward. We got there around 9:30pm and staff took her to the back immediately. We were then walked to the waiting room and were updated at least every 15-30min. It was a bit busy that night too. Everyone was very kind, sincere and really made sure our little Ivory was ok. Our entire visit lasted 3 1/2hrs. They also have coffee and tea available and a kids corner. Thank you guys for everything, Ivory is feeling a ton better!

We came to Wheat Ridge ER when our dog hadn't eaten for 3-4 days. We didn't know what was wrong…read more They ended up keeping her overnight so they can do an ultrasound. Based on her bloodwork, her liver enzymes were heavily elevated. We had her there for about 2 days then got her because we were waiting on lab results and we knew we wanted her at home after a few days. Although it was a pricey visit. She was well taken care of. We still don't know why she didn't want to eat or anything not by the fault of the hospital or anything. Our dog is just a mystery. We had a follow up and liver enzymes had decreased which was a good sign. Our dog is still with us but not sure for how much longer since she is a senior dog who still refuses to eat her kidney food. But we are doing what we can but we are happy with the way our dog was treated here. Everyone was very nice and attentive and answered all of our questions.

I've been here twice. Once for a dog who needed emergency surgery and once for my other dog to have…read morea cancerous tumor looked at. I don't remember the names of either vet but i honestly don't have any complaints about them. Both times everyone has been nice. My biggest gripe is they were supposed to email me information hours ago. Their phone system is a pain to navigate just to get someone to answer. I can't compare prices but it seems like this place charges a premium and based on other reviews, might guilt you into something you can't afford. I honestly prefer my regular vet.

As challenging as an experience as this was, I am so thankful for Caring Pathways and the service…read morethey provided. Their staff, across the board, greeted us with only compassion and kindness. Kerry M. was our vet and she walked us through every step, educated us, was patient, and was so kind to Iverson and us. I had to cancel the first appointment because I was not ready to say goodbye. They offer a cancellation window up to 4 hours before your appointment and allow you to carry over your deposit to when you reschedule, with no extra fee. So thankful for this understanding. The cost may feel steep, but the in-home service is so so worth it. Iverson had his last meal while the pain meds were administered. It was a distraction where he didn't even notice. He felt safe and comfortable in his home, surrounded by family and on his favorite couch. He was then given a sedation medicine where he drifted into a nap on my chest. When the final medicine was given, he felt no pain as he crossed the rainbow bridge. I have heard horror stories from other in home service companies. I had 3 friends use Caring Pathways and that is why we went with them. I am so grateful and thankful that we chose to work with Caring Pathways. It helps with acceptance and closure and provides a peaceful passing. I will forever recommend them to other family and friends who need to say goodbye to a family pet member.

The care this company provides during a very difficult time is amazing. Their Vet is extremely…read morecompassionate. I highly recommend using this company when the difficult decisions need to be made.

The earlier bad reviews astonish me, and all I can come up with is since Blue Pearl took over late…read moresummer 2022, things have changed dramatically in the right direction. Here's our story. We moved from Seattle to Albuquerque June 2022. Our 5-yr old German Shepherd had just been diagnosed with end stage liver disease and had begun needing abdominocenteses, a procedure where accumulated fluid is removed from the abdomen. Every 3-5 weeks, 2-4 liters of fluid would accumulate and have to be removed. We had it done at a Blue Pearl facility in Seattle/Kirkland three times before we moved, and it was very stressful for her until the last time when the vet used a different technique and let me be with her, so we could avoid any sedative or drugs, which is imperative when the liver isn't functioning well. We got to Albuquerque, and the first new patient appt at our chosen clinic was 10 weeks out, and the ERs in ABQ didn't perform this procedure. Since we'd had so much good care at Blue Pearl in Seattle/Kirkland, we searched for a Blue Pearl locally. The closest were Phoenix and Denver. We chose to drive the 8 hrs up to Denver. Because fluid accumulation is unpredictable, we can't always go to our vet in ABQ even now. The procedure takes an hour, so the vet can't fit you in between other appts, so we've had to go to Blue Pearl Lakewood 4 times now. Each time we've seen Dr. Jill Bull, and each time her assistants have been remarkable. All the intake staff and medical staff have been professional, efficient, very compassionate, kind... We've interacted with many different support staff on the phone and in person since last July and have only had good to exceptional experiences with everyone. Dr. Bull is everything I look for in a vet. On our first visit, she listened to our 3 prior experiences with the procedure and agreed to use the other technique that had worked so well for our dog the last time in Seattle. She cared more for our dog's well-being than doing it the "easy" way. Dr. Bull is a fantastic vet. She listens, she considers, she's professional, kind, compassionate, clearly skilled in technique, patient and adaptable to situations as they develop. Because our dog was not sedated, and we had to keep her still for an hour, things changed often, and Dr. Bull and her tech (Bree was beyond fantastic) took all in stride and made everything work well. Our dog was calm, and all has gone very well all 4 times despite different circumstances each time. Our 4th visit was Jan 6, 2023, and Dr. Bull told us she'd recently been made facility director for Blue Pearl Lakewood. Finally, the right person for the right job - she'll still be treating patients, so it's a win-win for all. I hate HMOs, but back in Seattle during COVID, Blue Pearl was the only place that allowed me inside with my dog, which is why I chose them over everyone else. They were super strict with COVID protocol, but they knew you can only give exceptional care if the animal's person is directly involved, not just talking on the phone as they wait for hours in their car in the outside parking lot. I have been deeply pleased with Blue Pearl's clearly putting the animal's welfare over their own convenience, and the ensuing care my dog received at Blue Pearl Kirkland/Seattle was excellent as well as at Blue Pearl Lakewood, CO. I can't say enough good about Blue Pearl, wherever I've gone. Maybe now that they've taken over in Lakewood, the bad reviews will only be about money (ER visits are rarely cheap.) And btw, although the fee is higher at Blue Pearl Lakewood ER for the procedure than at my local vet (not an ER in Albuquerque), it's still very reasonable. (It's half what I was paying at Blue Pearl Seattle.)

I have only had to use the services of this pet hospital a couple of times. Once, years ago, to…read moreeuthanize one of my dogs who was in the end stages of life, and more recently, to suture a gash in the paw of our pitty mix. For our recent visit, I had called around and shared information about our dog's injury. She had sliced her paw open on metal, garden edging. I asked each place I called what their wait times were and their base rate for bringing a dog in for emergency services. Blue Pearl/ACC, had the shortest wait and we're slightly less expensive. In reading the reviews, I had to gauge if this was our best option. However, our vet told us that for a wound like the one our dog had, it should be addressed within a couple of hours, so I went with Blue Pearl. I was not disappointed. My vet's office advised me to request a vet tech assessment before deciding the best course of action. Blue Pearl was happy to oblige. Danielle almost immediately took our dog back and returned a short while later to inform me that my dog had cut her paw open to the bone. I agreed to have them address the wound surgically. The vet who assessed the wound, and ultimately did the surgery, was David Burnett, DVM. I was provided an itemized estimate and had to pay the exam fee. I was able to use my Care Credit which really helped, since the total cost was just under $1k. Care Credit will allow me 6-months, interest free to pay the balance. Having several animals, including a horse, I knew an emergency visit/surgery would be expensive and wasn't surprised by the cost. I felt like all of my questions were answered by the staff and that my plea to Danielle to take good care of our dog was heeded. Dr. Burnett was friendly and patient with my questions. Our dog was ready to be picked up within a few hours and we were provided medications and great instructions for her aftercare. We were instructed to have the sutures removed in 2-weeks. I waited to write this review until that time came, because I figured if our vet gave our dog's recovery a thumbs up, then this place deserved 5-stars. I am an informed consumer and not afraid to ask questions that ensure I and my pets receive respectful and proper care. I am happy to recommend Blue Peal to others. Our sweet pup is back up, and literally running, because of their great care.

VRCC is fantastic, specifically the Oncology department. Our 9yr old cattle dog mix, Astro, was…read morediagnosed with a mast cell tumor in a rather precarious spot on his body. Dr Pyuen and Katie were absolutely awesome work coming up with a care plan for our buddy. Everything you'd hope a vet team to be, they were it. Up front and honest with care options, cost, and what to expect during Astro's journey. Happy to say that his mast cell tumor has disappeared and he's back to his normal goofball self. A very big thank you to Alex and Katie for their exceptional professionalism and compassion! You both made the experience about as painless and stressless as they could. Cheers to you both!

Last year our 14 year old cat was diagnosed with a nasal tumor. Dr. Vernon and all of the Oncology…read morestaff were kind and caring throughout the process and thorough in explaining the prognosis and options. They got him in for a CT scan quickly, gave us options to keep him comfortable with the breathing issues he was having, and he was scheduled to start radiation within a week. After completing SRT Radiation with Dr. Vernon our cat was in partial remission and breathing much better, and thankfully we had another happy 10 months with him. Dr. Vernon did everything he could to help and was always available when we had questions or concerns. We knew that everyone there really cared about our kitty and how he was doing. When it was unfortunately time to say goodbye to our sweet boy they sent a very thoughtful condolence card that meant a lot to us. The Emergency department was also wonderful when we had to bring our cat in when he wasn't feeling well - there were several emergency visits needed throughout the year, and every vet we met was attentive and knowledgeable. I wouldn't hesitate to recommend them to anyone needing Oncology or Emergency services for their pet.

This was my first time here, everyone was great! They were super sweet to my sweet boy Eli…read more Everyone was happy, helpful and welcoming. When you are going to a place like this it is not always in the best circumstances, so everyone created a very positive environment. Thank you!

Traveling cross-country with my English Bulldog, Titus, from San Diego to Rochester, NY has been…read morequite the adventure -- and we hit an unexpected bump in the road when we stopped in Denver for the night. Titus wasn't acting like himself; lethargic, breathing a little heavier than usual, and just clearly not feeling great. As any bulldog owner knows, you don't take chances with these guys, especially on the road. I ended up taking him to Evolution Veterinary Specialists in Denver, and honestly, I couldn't be more grateful. From the moment we walked in, their team was kind, calm, and professional -- exactly what I needed in the middle of a stressful situation with my best buddy. They assessed him quickly and thoroughly, and it turned out he needed some intravenous medication and monitoring overnight. Leaving Titus anywhere is hard -- especially in an unfamiliar city -- but they made sure I knew he was in the best hands. They kept me updated and treated him like he was one of their own. By the next morning, he was perking up, wagging that little stump of a tail, and ready to hit the road again like the tough little traveler he is. Huge thank you to the team at Evolution for not only taking care of Titus medically, but also for being so compassionate and reassuring to a worried dog dad. You all are the real deal, and I can't recommend you enough to anyone in need of top-notch veterinary care in Denver.

We've taken my two pets there a couple of times..reasonable and gave best care for my dogs…read more I would go there in a heartbeat

I have never seen reviews this bad in my life. This place needs to get shut down. Everyone needs to…read morewrite real reports to the Medical Board in Colorado and call them because nothing will happen if we don't. You truly messed with the wrong person when it comes to me and I also have a very large social media presence. I should make a viral story about this and warn everyone in Colorado about this place. People come to you with EMERGENCIES- and you guys just kill their animals with no consequences. That changes now. So none of us are crazy your office is really this bad. Shame on all of you. This office killed my cat with zero explanation and I was too naive and stressed to realize what was happening at the time---and I have never been able to get over it. Then we had another emergency and my mom mistakenly took her kitten here without realizing that this was the clinic who killed our other cat. They were about to kill her little kitten too and I found out and rushed over here and took her to another place. They found the problem in 10 minutes and got her the right treatment. This place is DANGEROUS. The staff is so bad it's like talking to moronic teenagers. They are rude and don't care that you're stressed about your pets life. Don't trust anything they tell you! This place traumatized me for life when they murdered my first cat. They literally never gave me any explanation and I should have taken him anywhere else and gotten real help. If they want to put your animal down you need to get a second opinion. If they tell you they can't figure out whats wrong- you need to run to another facility. I am not sure how the owner sleeps at night. You're a disgusting greedy horrible person. This many reviews saying the same thing is not a fluke. This place needs to go. Every vet is expensive these days but just like the other reviews say.. you can tell this clinic ONLY cares about money and it's really disturbing.