10/10. We had a medical emergency for our chicken, Muffin, and even though this vet clinic doesn't…read morespecialize in exotic animals, they went absolutely above and beyond to provide loving care to our chick. Doctor Park and Doctor Nikki H were the two with us most of the time and they would make sure we had a nice comfortable room, snacks, coffee and even coloring books and pencils for my toddler. They certainly could've done their job and we'd have been satisfied, however their passion for care of (any) animal clearly showed in how much effort they put in to our visit. You'd have thought we were their only patient in the office! And when you have to take your pet to an ER you're already on edge and stressed and they did everything in their power to help ease ours. I highly highly recommend and if we ever do need emergency care, this is the place we will be - and I recommend the same for everyone else. Thanks so much!

Love the open concept - we can be in the room while the proceedures are being done. It's consoling…read moreto the poor little, frightened ones. The employees and kind and comforting, as they should be. I appreciated that. The drawback is that before they even begin - the doctor gives you a bill to pay. When any additional procedure is needed - the doctor hands you another bill to pay. This occurred a minimum of 4 times while I was there. The pressure of the bill and having to make life and death choices makes for a not clear-headed decision. I understand that they want their money. I'm sure that can be an issue - however - putting a clip board with a paper to sign and a card charger in front of your face throughout the time there became a bit much. I was getting angry by the end instead of giving my baby the support that I should have been. I don't know the solution from the doctors viewpoint - but this was not the way to handle it from mine.

Prompt, sympatico, skilled. You're going to want your pets' health insurance paid up.read more

I brought my rescue bulldog into VEG on a Saturday evening because my primary vet was closed. We…read morewere concerned about an abdominal / intestine blockage. VEG'S sonographer/ X-ray technician gave an "inconclusive" diagnosis after we spent over $750. This was scary and frustrating. We took her home with the hopes whatever it was would just pass. The next morning I recognized something was very wrong with my bulldog and I rushed her to my primary vet and their sonographer immediately identified a baseball-sized blockage in her stomach and intestines. Within hours my bulldog received life saving surgery. Whomever VEGS sonographer / x-ray technician is they need to go back to school from the beginning. $3,800 + for absolutely nothing! I WILL NEVER PUT ANY OF MY DOGS LIVES IN VEG'S HANDS AGAIN !!!

These people at Edgewater Veterinary Emergency Group are amazing, kind, loving, caring, the list…read moregoes on and on! Both times I took my Toby Bear in for emergency services I received the utmost care. They are so personable and loving, they allow you to watch what they are doing and let you know exactly what is going on through the process. The first time we went my Toby had been injured on his paw and it was broken; they set it and gave me instructions on how to take care of him and to contact my vet for follow up. The next and last time I took him in the middle of the night they found a mass in his lower spine, and we had to euthanize him so he wouldn't suffer. Toby was an amazing soul; I got him when he was 7 and I loved the years I spent with him and will never forget the love and care I received from them. Thank you VEG Group, I will never forget you!

Everyone at VEG Edgewater tonight was so kind, loving, transparent, patient & wise. I truly have no…read moredoubt that my sweet cat was cared for in the very best, most humane & medically accurate way possible. I will always be grateful & would recommend VEG to friends in crisis, both four-legged and two, in a heartbeat. Thank you all.

We were visiting from out of town and our pup ingested marijuana that he found in the yard of the…read moreairbnb we were staying at. The staff were quick to identify and treat. They were informative, attentive and emphatic to our situation. He is doing much better after receiving treatment. We are grateful he is OK. Thank you!!!

Amazing 24 hour veterinary service. I've had two sick kittens in the span of three months both…read moretimes upon calling the phone was answered immediately, barely even on the first ring. You can tell they really care about the animals they get from the first time I went. It wasn't super busy so when I walked in the door, they took my kitty from me immediately to the back and started working on him. The second time was in the middle of the night they got me into a room immediately and started taking care of my kitten. I would recommend this place to anyone who needs immediate help for their babies. They have done an outstanding job both visits of being there. I even have told my family that lives in the area to keep this place in mind for emergency needs.

I had brought my sweet girl Nessie here for many years when she had joint issues or if ever there…read morewas a problem and I couldn't get her to her regular vet. She graduated some PT training with them, gave me much anxiety when her legs would hurt her, and they were always the very best at sending her home with me happy and healthy. Sadly, the last time I brought her here, it was too late to save her. Nessie was a Bernese Mountain Dog and she had hemangiosarcoma which was undiagnosed. Her symptoms the morning of her passing was primarliy lethargy, not wanting food, and pale gums. Within moments of me realizing she wasn't doing well, I got her into the car and sped to the hospital. As we were driving her symptoms got worse and I called ahead to ask for immediate help. The team was out front when we arrived and we got her onto a gurnee. I wiped out one of her eye boogers and told her I'd be right there to take care of her. Nessie sadly didn't make it to surgery. Her heart gave out before we could help her. But I know she got the best way to leave this earth as she was barely in pain and she wouldn't have liked the cancer treatment we were planning for her. The team did a really good job helping me through the hardest thing I've ever been through. My one regret is I wish I had woken earlier that day and tried to get her help faster. But sometimes things don't go the way we want. I hope if you're in need of urgent care, you can get your pup here swiftly and allow the team to do their very best. It's a hard job these Vets and the team have, taking care of our sweet angels. I've put off on writing this review as even though it's been three months, still feels very fresh to not have my sweetheart by my side. Thank you team for all your help. She was the very best girl.

UPDATE FROM PRIOR REVIEW ABOUT OUR DOG's DEATH WRAH…read moreperformed surgery on our family dog and infection set in four days after he was released back to us. We brought our boy back four times in five days showing WRAH signs of infection, including their own testing showing infection, and they did not treat for infection until the last visit, when we brought him in because pus was spewing from his neck. He was dead in less than two weeks. See www.wheatridgeanimalhospitalreview.info for full details.

As challenging as an experience as this was, I am so thankful for Caring Pathways and the service…read morethey provided. Their staff, across the board, greeted us with only compassion and kindness. Kerry M. was our vet and she walked us through every step, educated us, was patient, and was so kind to Iverson and us. I had to cancel the first appointment because I was not ready to say goodbye. They offer a cancellation window up to 4 hours before your appointment and allow you to carry over your deposit to when you reschedule, with no extra fee. So thankful for this understanding. The cost may feel steep, but the in-home service is so so worth it. Iverson had his last meal while the pain meds were administered. It was a distraction where he didn't even notice. He felt safe and comfortable in his home, surrounded by family and on his favorite couch. He was then given a sedation medicine where he drifted into a nap on my chest. When the final medicine was given, he felt no pain as he crossed the rainbow bridge. I have heard horror stories from other in home service companies. I had 3 friends use Caring Pathways and that is why we went with them. I am so grateful and thankful that we chose to work with Caring Pathways. It helps with acceptance and closure and provides a peaceful passing. I will forever recommend them to other family and friends who need to say goodbye to a family pet member.

The care this company provides during a very difficult time is amazing. Their Vet is extremely…read morecompassionate. I highly recommend using this company when the difficult decisions need to be made.

The earlier bad reviews astonish me, and all I can come up with is since Blue Pearl took over late…read moresummer 2022, things have changed dramatically in the right direction. Here's our story. We moved from Seattle to Albuquerque June 2022. Our 5-yr old German Shepherd had just been diagnosed with end stage liver disease and had begun needing abdominocenteses, a procedure where accumulated fluid is removed from the abdomen. Every 3-5 weeks, 2-4 liters of fluid would accumulate and have to be removed. We had it done at a Blue Pearl facility in Seattle/Kirkland three times before we moved, and it was very stressful for her until the last time when the vet used a different technique and let me be with her, so we could avoid any sedative or drugs, which is imperative when the liver isn't functioning well. We got to Albuquerque, and the first new patient appt at our chosen clinic was 10 weeks out, and the ERs in ABQ didn't perform this procedure. Since we'd had so much good care at Blue Pearl in Seattle/Kirkland, we searched for a Blue Pearl locally. The closest were Phoenix and Denver. We chose to drive the 8 hrs up to Denver. Because fluid accumulation is unpredictable, we can't always go to our vet in ABQ even now. The procedure takes an hour, so the vet can't fit you in between other appts, so we've had to go to Blue Pearl Lakewood 4 times now. Each time we've seen Dr. Jill Bull, and each time her assistants have been remarkable. All the intake staff and medical staff have been professional, efficient, very compassionate, kind... We've interacted with many different support staff on the phone and in person since last July and have only had good to exceptional experiences with everyone. Dr. Bull is everything I look for in a vet. On our first visit, she listened to our 3 prior experiences with the procedure and agreed to use the other technique that had worked so well for our dog the last time in Seattle. She cared more for our dog's well-being than doing it the "easy" way. Dr. Bull is a fantastic vet. She listens, she considers, she's professional, kind, compassionate, clearly skilled in technique, patient and adaptable to situations as they develop. Because our dog was not sedated, and we had to keep her still for an hour, things changed often, and Dr. Bull and her tech (Bree was beyond fantastic) took all in stride and made everything work well. Our dog was calm, and all has gone very well all 4 times despite different circumstances each time. Our 4th visit was Jan 6, 2023, and Dr. Bull told us she'd recently been made facility director for Blue Pearl Lakewood. Finally, the right person for the right job - she'll still be treating patients, so it's a win-win for all. I hate HMOs, but back in Seattle during COVID, Blue Pearl was the only place that allowed me inside with my dog, which is why I chose them over everyone else. They were super strict with COVID protocol, but they knew you can only give exceptional care if the animal's person is directly involved, not just talking on the phone as they wait for hours in their car in the outside parking lot. I have been deeply pleased with Blue Pearl's clearly putting the animal's welfare over their own convenience, and the ensuing care my dog received at Blue Pearl Kirkland/Seattle was excellent as well as at Blue Pearl Lakewood, CO. I can't say enough good about Blue Pearl, wherever I've gone. Maybe now that they've taken over in Lakewood, the bad reviews will only be about money (ER visits are rarely cheap.) And btw, although the fee is higher at Blue Pearl Lakewood ER for the procedure than at my local vet (not an ER in Albuquerque), it's still very reasonable. (It's half what I was paying at Blue Pearl Seattle.)

It's closed. We drove there with an emergency and it was clearly abandoned..very glad my dog still…read moreended up being okay.

The most compassionate vet office ever! We took our 14 year…read moreold dachshund to Dr. Creevey, in the cardiology department. Our sweet dog, Buddy, is absolutely terrified of the vet's office but Dr. Creevey and his amazing tech Brian were so careful and compassionate with him, even with handling him (he has IVDD). We could not be more grateful for the time, grace, and knowledge VRCC gave us. We will definitely be returning and recommending Dr. Creevey and this office!

Last year our 14 year old cat was diagnosed with a nasal tumor. Dr. Vernon and all of the Oncology…read morestaff were kind and caring throughout the process and thorough in explaining the prognosis and options. They got him in for a CT scan quickly, gave us options to keep him comfortable with the breathing issues he was having, and he was scheduled to start radiation within a week. After completing SRT Radiation with Dr. Vernon our cat was in partial remission and breathing much better, and thankfully we had another happy 10 months with him. Dr. Vernon did everything he could to help and was always available when we had questions or concerns. We knew that everyone there really cared about our kitty and how he was doing. When it was unfortunately time to say goodbye to our sweet boy they sent a very thoughtful condolence card that meant a lot to us. The Emergency department was also wonderful when we had to bring our cat in when he wasn't feeling well - there were several emergency visits needed throughout the year, and every vet we met was attentive and knowledgeable. I wouldn't hesitate to recommend them to anyone needing Oncology or Emergency services for their pet.

This was my first time here, everyone was great! They were super sweet to my sweet boy Eli…read more Everyone was happy, helpful and welcoming. When you are going to a place like this it is not always in the best circumstances, so everyone created a very positive environment. Thank you!

I've taken my dog here on several occasions and I always feel that he gets the most loving care…read morealong with quality expertise as needed. The staff is kind and attentive, along with their great communication skills, keeps me going back.

Incredibly caring staff! They made sure to keep me updated when my cat was in the ER for a few…read morenights. He's now home and happy and loving life again. They helped me get him to pee and poop again while also helping me find a general practice vet. I trust them with my babies and know they would take excellent care of them both

We've taken my two pets there a couple of times..reasonable and gave best care for my dogs…read more I would go there in a heartbeat