the structure of their business is awful and the staff is incredibly rude…read more I no paid 60 dollars for 2 day shipping for items that didn't arrive in time. They refused to refund me for a service that was not complete and then never mentioned refunds are only store credit. highly recommend not shopping here. I Wasn't aware of the store credit and was surprised and the girl at the desk snapped at me for not knowing. if you're in retail and lack customer service skills you shouldn't be in retail.

Sophie was so kind and helpful with a return. It's the small gestures that set this local business…read moreapart and I will always feel good about spending my money here! Always on trend and were packed with styles AND sizes this visit

I recently visited this Nordstrom Rack location after moving to Charlotte, and overall, it was a…read moresolid experience. Nordstrom Rack has always been one of my favorite places to shop. I used to work at a full line Nordstrom years ago, so I know quality when I see it. That's why I love the Rack because you can always expect good brands at better prices than you'd find at the full line store. To some people, Nordstrom Rack still feels a little pricey for a discount store, but you really have to compare it to the original full line price tags. I live in the NoDa area, and I will say this location was a bit farther out than I expected, about 25 minutes from my house. I was honestly surprised that there isn't a Nordstrom Rack closer to the city. This one is more on the outskirts, which is fine, but it does make quick trips or exchanges a little less convenient. Yes, you can return items at the full line Nordstrom, but sometimes you just want to browse and see what's new. Parking here was easy, and the store itself was clean and well organized. Coming from Houston and then Florida, I wasn't used to seeing so many coats in stock, so that actually caught my attention. They had a big winter selection, and I ended up leaving with a super cute trench coat, a puffer jacket, and a couple of other cold weather pieces since I know Charlotte winters are going to be colder. The staff was about as friendly as you'd expect at a Nordstrom Rack, but they moved quickly, and the checkout line wasn't long. Overall, this location was consistent with the other Nordstrom Racks I've been to. No surprises, just the usual dependable Rack experience. I'd definitely return.

Came by looking for some items for a business trip coming up. I found a few things in here but…read moredefinitely not as much as I have found at other locations. The store was very well stocked and clean. You didn't see much on the ground from items knocked down. The items I found were priced very well. No complaints. There was so much variety here that you could spend a lot of time in this store. Upon checking out, I was greeted by a young lady. She asked me about opening a store credit card and I told her no thank you. Her demeanor changed, lol! I mean I'm sorry that I don't shop here often enough but also store credit cards are too limiting! But anywho...nice experience here and I would return.

This is a boutique in Southpark that I've visited a dozen times over the years...mostly because I…read morelove their selection of jewelry. More than any other boutique, Boem seems to have the most variety of big, bold necklaces...exotic tribal styles, statement pieces, etc.etc. You're sure to find something cute (in apparel or accessories) during your excursion here. I found some of their clothing way overpriced...a ballpark of $200 for some of their tops (even T-Shirts!), for instance. Jewelry isn't cheap either, but relatively cheaper? This is a fairly big store, with a long layout, but they have SO much stuff, it's a bit packed in...and hard to manueuver around, but only if the store is fairly crowded. They do have HUGE, private, walk-in closets though (only 3?)...so plenty of privacy. One other thing I didn't like was that on my last visit, they were playing Country-Western music...which I didn't think fit the look and style of the store at all (unless maybe it's moving in that direction?). Before that, they always played cool, more metro type music. So guess I don't love EVERYTHING about this boutique...but no matter, this is a fun, eclectic boutique...with lots of relaxed, Bohemian styles (very Californian?), which I tend to wear often. Also, like I mentioned, a great selection of chunky necklaces!

I rarely write reviews so this is difficult for me but everyone I've come in the employees have…read morebeen so rude. I have given them several chances over the years, and truly have never felt more uncomfortable or like my presence was an inconvenience. Clothes are nice and quality but won't be supporting.

This was recommended in a Best of Charlotte feature magazine for shopping experiences. It is…read morelocated in the same plaza as Barnes and Noble and E. Martini, with a small lot in front of the boutique. You shouldn't have too much trouble finding parking. The shop offers a beautiful selection of upscale designer clothing from Gucci, Saint Laurent, Sacai, and others. Everything was arranged by colors. Clothes are toward the front with accessories in the center and back, shoes in the far right corner. Staff were gracious and friendly. They left me alone to shop on my own, but they were there to answer questions and help in any way. I visited during the summer when some items were on sale. I tried on a stunning pleated skirt that was about 40-40% off. Still pricey, but it was fun to try on. I didn't walk out with anything in hand, but I would come back to see what was new.

If you want to avoid the crowds at the mall and want to find a place that has a more of a…read morepersonalized feel, this is the place! I have always wanted to check this place out, after entering into the store, I smelled something expensive. I fell in love with one of their YSL blue hand clutch, that was to die for -- but cannot afford it. They carry Celine bags, not readily carried at Neiman's. Their shoe selections were good, my friend and I loved their Givenchy white stilettos with the zipper rim that was $650. If I had the money, yes I would shop here. I give it four stars, because the selections they had were actually nice, the place is clean and spacious, and upstairs (Poole Shop) had contemporary clothing, jewelry, candles/lotions, and sale selections that we ended up getting (green tank $19 and organic light beige for $49)! Clothing for the win!

Where do I begin. No one speaks when you enter. Unless your skin tone is white. I went to look at…read morejewelry and a lady who works there was peeping at me over the jewelry rack. The lady next to me who was putting socks away didn't speak. Just looking at every item that I touched. I can guarantee you I make more money than them in one day. So stealing is not an option for me. Outside of that. The stuff is cheesy, very trendy. No originality. Seen it on a million ig pages

I have mixed emotions about this place. I walk past it EVERY day on the way to work and I eyeball…read morethe items in the windows. If it's cute...I make a mental note....if I gasp...I'll walk in and usually will not purchase because they won't have my size. grr. I have to get a dress in a size large in everything so it won't look like a micro mini on my long legs. And Larges tend to fly off the shelves. Lets face it....I'm not 20 anymore and I shouldn't be in a micro anything. I'm all woman..hear me roar. I think this location is a little bit "hipper" than the other location that is in the South Park area next to WS. That location has some of the same pieces but I've been in there and the items would def appeal to the older crowd (40's) and then made mid 20s. Today..... Uptown location made me proud. I had my eye on a Chevron Black and White LONG maxi skirt that was at another boutique in dilworth. I called them and they sold out in about a week. *tears* of sadness. Oh WAIT...I thought to myself...I think Ivy & Leo had the same skirt....I'll check on Monday. Walked in today with a coworker and I couldn't find it on the rack. *tears of sadness* I browse the sale rack as I morn in silence. My coworker said "is this it". A light from heaven shown down with all it's glory as she held up my beloved chevron black and white maxi skirt. "YES" and I snatched it. Thank the good Lord it was a large. I would have probably bought it anyway if it were a small and squeezed my thick'um thighs in it. (Don't judge...you know you've done that before). Here's where I get irritated. I'm happy and I asked the sales girl to hold it for me as I need to go back and get my wallet. I could have sworn she rolled her eyes in her head and I politely said that I would be back...no need to worry. She just grabbed it and said "Name?" wow....someone's got the Monday blues. So I went back and the OTHER nicer girl helped me. Anyway..that's my story. Check it out. It's a trendy little place and dangerous for me as it's on my way to work....blah. I have a shopping problem.

No mirrors in individual fitting rooms! They make you come out into this huge shared space where…read morethe employees don't leave you alone and want to keep asking you how you like every single thing you put on. Immensely awkward and unpleasant experience. Also the largest size they carry is a 12 and it runs very small.

I ordered a clothing item from the online website that didn't end up working out for me and decided…read moreto return it in-store at the Southpark location since I remembered that location opened not too long ago in Charlotte. I have bought multiple items from Aritzia before online and at the location in Atlanta and have never had any bad experiences. At the Atlanta location I was always greeted walking in and leaving and the employees were always kind and offered help if needed. I can't say that about this location unfortunately. I walked in and was not greeted by anyone even though two employees were standing near the door. I wasn't too bothered by that at first though and went to the register until I noticed another customer walking in and them immediately greeting her as she came in. Once I was at the register, the employee who was there didn't greet me either nor directed me to which register to go to and had a blank expression on her face. After I returned my item, I decided to walk around and see if they had anything else before I left. I found a top and continued walking around the store before I went to the dressing rooms to try it on. While I was still looking around at some of the clothes, a woman came in with her child in a stroller who was screaming. Instead of trying to ignore the sound and make light of the situation, about 4 or 5 of the employees went and huddled together at the other side of the store talking amongst themselves and staring at the woman and her toddler. Before I went to the dressing room I was looking at another item and an employee was walking past me. I looked at her and smiled and said hi since we were close near each other and she too, just like the employee at the register, had an uninterested look on her face. She replied "hey" to me as well but didn't even make eye contact with me while saying it. The only employee who was helpful at all was the employee in the dressing room. When I was leaving, the two employees standing near the exit said goodbye to the woman who left not too long before me, but again, did not say anything to me when I was leaving. However, when leaving I noticed two other customers walking in and they greeted them and even complimented one of their outfits. I do not want to insinuate or assume that the employees only interact with a certain type of customer based on looks/appearance or etc., but I know that I will not be shopping at the Aritzia Southpark location again.

Super cute little shop! It's very much a boutique style store. Cute clothes and accessories, which…read moreI would say are great for brunch, concerts or other events where you want to stand out. The girls working were really helpful and can guide you through the store. Parking can be found in the garage or on the street (backside of the rail yard). It's also fairly close to the Bland Street light rail stop. Pups were allowed in when I stopped by!

Reasonably priced and very cute stuff! I've gotten some of my favorite sweaters and dresses hereread more

I walked in store around 3:30 Sunday, sales associate, not sure if customer, so rude a large young…read morelady in sundress and cowboy boots, I needed an accessory item she ignored me, I felt I was bothering her, I believe store close shortly thereafter, she never asked me a greeting nor May I help u or we are closing soon, I'm a very successful 68 year old female, I live in Fla and Va, I come to CLT to visit a friend, he drops me at shopping center, I buy blue mercury , go to mothers, etc, she so f u rude I'm sorry she is so gross , gosh you should hire a bit up

Cute store with a lot of unique girly items! Worth checking out for souvenirs, gifts or just to…read morewaste time looking at all they have. Funny stickers and funny shirts. Overall prices seemed reasonable. Hard to tell who worked there and who was a customer but everyone seemed fairly friendly!

horrible customer service!! I would never buy from this company! I placed a double order and asked…read morefor a refund for one of the orders and they refuse. It was three minutes after I placed the order. If they can't accommodate a customer that they can see place to double water I would never shop with