Amazing!!!!! I have been to at least a dozen salons around St. Louis using Groupon and this is the first place I booked another appointment! The place is comfortable, candles burning and calming music playing. The beds were bigger than some of the flimsy ones I've been on at other salons. My massage was every bit the full hour plus dress time. My therapist was Chataki and talk about deep tissue! Chataki did an amazing job!!! Don't hesitate! Try this place out! It is worth it. read more

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Chikita is the only lady running the business. NOTE: She is the only one person but gave appointment to two different people (myself and some stranger) for the same 6:00pm slot. And then she never showed up. The place was locked and she didn't pick the call. So all the good reviews must be very lucky people who are able to get hold of her. Even the place looks very suspicious and fishy. DO NOT RISK your money and time read more

Lesson learned always read reviews outside of Groupon before purchasing. Have called per the instructions in the Groupon to schedule an appointment multiple times. Only received voicemail and no call back. Finally get someone on the phone and the woman is slurring her words and sounds drunk. I ask twice when there are times available. No response but I can hear breathing on the line. Finally say I will be calling Groupon to cancel and hang up. Based on other reviews this seems to not be unusual. read more

Great massage! I bought an hour hot stone massage through Amazon Local. They were able to get me in with one day's notice. The studio was clean and comfortable, and the massage was very relaxing. My only reason for a 4 star review instead of 5 is that I had listed on the new client form tension in neck and shoulders, and I left with the same tension, didn't feel like extra time and attention was spent there. I didn't feel like the hot stones were great for massaging this particular area because of their size, but I'm not sure if that is due to the type of massage or the technique. I will book another appointment, but will try a massage without stones next time and see if that makes a difference in my neck and shoulders. read more

I was given a gift of the "one hour tranquility massage package" through Amazon for my birthday, and while I was super excited for a message, I was a little apprehensive after reading some of these reviews! My experience differed greatly from these. I actually talked to the owner who explained that after the incidents described, she had to fire pretty much everybody from her studio. She is now the sole masseuse there, but let me tell you, she was awesome. I had a deep tissue massage, and she focused on all the problem areas that I specified. She has over 10 years experience and it shows! The only reason I don't give 5 stars is that while it's a cleanly atmosphere, it's a little dark and cold-looking in the actual massage room. It may not be the most aesthetically relaxing place, but it the massage is worth every penny. If you choose to go here (which I would gladly recommend), make sure you go to the second floor, at the end of the hallway! That would've saved me a few minutes ;-) read more

Don't know if the St Louis county location is still there, but "Spoil Yourself" also has an O'Fallon, MO office. I bought a Living Social since that was close to my home. Called her to schedule about a week before the voucher expired, and mentioned it expired 3/1. We booked an appointment for today, 3/3. When I arrived, she said "oh, this is expired!". I told her we discussed that, and that she got the money for it already. Her comment? "yeah, all $14". She eventually offered a 30 minute massage, but by then I was so irked I just left. I've seen great, average, and not so great customer service from local massage therapists, but this was by far the "not so greatest" of them all! read more

Does this place actually exist?? I tried to call for an appointment but the phone number from my living social coupon has a full inbox and I couldn't leave a message. I went to the company website and the phone number is different (Google and living social used the first number) but it also connected to a cell phone voicemail without any contact confirmation. No email or other contact info exists except the physical address. Additionally, there are no store hours listed anywhere! So I guess I'll have to drive all the way there and hope they're open. This place better be worth it!! read more

Don't listen to the one-star reviews! Chakita is an excellent massage therapist and I left her studio feeling relaxed and rejuvenated! The massage room itself was peaceful, with soft piano music in the background and soft blankets on the table. Chakita was so friendly, and very accommodating to my requests for less pressure. Overall a wonderful experience!! Highly recommend!! read more

I received a gift certificate for Mother's Day from my son. Same deal a the other comments. No one ever answers the phone, no one returned a call when I could leave a message, mail box was full most times I tried to call and now the number appears to be disconnected. I haven't driven by it, but my guess is it's out of business. My son is trying to get his money back and get me one from somewhere else. DO NOT BUY this!! read more

I have tried many times to contact this facility to set up an appointment and no one ever returns the call. Then when I called, the mailbox was full and now the call just goes to a fast busy. I am sort of disgusted by the lack of customer service on the phone and can't imagine what it might be like trying to set up an appointment. Yes, I did buy a groupon, but that is how I try businesses before I set up monthly visits. No matter how good the reviews say the therapist is, I would never ever spend my money on a place with this type of service. read more

First, I'd like to make it clear that this rating is based entirely on personal preference. The office is located in a well-lit, clean office building and is not hard to find. The suite itself is pretty relaxing and comfy, and the front desk and the therapists are both friendly. However - the massage itself is the worst I've had in the past four years. Although I said I have neck and shoulder and lower back pain, the therapist spent a lot of time on my hands, legs and feet - much less attention to my problem areas than most massages I've gotten. And the therapist doesn't seem to hit my tender points. He was sort of there but always seem to miss something. Can't really describe that. Only the last 5 mins of the massage - when the therapist was working on my neck and shoulder when I'm in supine position - did I feel that it's worth the price. But when the massage ends I really hoped I can have more time working on my problem areas. When I leave the receptionist also asks me about tipping. This is just a personal preference but I'd prefer the "leave the tip in a jar" type. I think it might be just not for me. read more

I purchased a gift certificate with an expiration date for an elderly relative's Christmas gift at the end of Oct. last year. When I realized that it expired so soon, I went on to book him in before Christmas. There was first no answer, and no voice mail available. I finally got someone who was to call me back, and never did. I tried NUMEROUS times to get them, and I assumed they would extend the expiration, under the circumstances. Well, THEY WOULD NOT. She admitted that when they ran the ad, they got more business than they could handle, but would not budge on honoring the certificate. She had my money, though! She was rude, and her attitude was, "Sorry--it's expired. Your problem." HORRIBLE BUSINESS. I just came across the receipt, and thought I should warn others. read more

I purchased a StlToday voucher. I made an appointment, called several times to try to reschedule that appointment - every time I got a message of "voice mailbox full", so I couldn't leave a message. I finally reached someone there today and was told I never called them and CHARGED AS A NO SHOW! Terrible company policy and awful, rude customer service! Do not try to "Spoil Yourself"! read more

I made an appointment for a massage at this place and when I showed up for it, there was nobody there, the doors were locked and nobody would answer the phone. I've left several voicemail messages for this business and they will not return my phone calls. Very unprofessional - do not waste your money or time. read more

Great massage by Brooke. The beds are comfortable and oversized. The massage wasn't quite a full hour, more like 40 minutes, but it was fabulous. The rooms were dark and relaxing. I would have given 5 stars if it would have lasted the whole time. read more

I bought a Living Social voucher for a one hour sports massage. I called the number on the voucher and it took two weeks to get a person on the line. The first phone call made me hesitate because the person was so rude and abrupt with me. She demanded the voucher number before the massage. I was able to book a massage. The building is an office building and there is no signage. I finally found the building and was about 10 minutes late for my appointment. The waiting area has no open reception area. I called the number to let them know I was in the waiting room. The lady answering the phone immediately began arguing with me about my appointment time. I admitted that I was late. She came into the waiting area and was pissed off. She said she could not do my appointment because she had an appointment at 12. I asked to reschedule the appointment and she said no. She went on to argue with me about the time and then said she could give me the rest of my time. No way in hell would I let this angry lady massage me. I immediately left this office and requested a refund from Living Social. read more

Do not waste your money or time at this place -I had an extremely frustrating experience. I purchased a Living Social and made an appointment. The owner then called later that day me to say she had a conflict at that time and asked to reschedule for the following day. I said that was fine. I show up for the appointment and the door was locked. I waited outside in the hallway a few minutes (I was 10 minutes early) and then called. She answered and when I told her I was outside her office door and that it was locked, she was like "do you have an appointment?" She had forgotten about my appointment! She was at home and when I reminder her that SHE was the one who called me to reschedule the appointment she remembered and knew she screwed up. I was not interested in rescheduling and just wanted a refund because of how unprofessional this experience was. She said that she couldn't do a refund though because she had already marked my Living Social as redeemed!! I hadn't ever had a service by this woman! As soon as I got home though I call Living Social, and they said she in fact had not marked my voucher as redeemed, so I was able to get credited. Needless to say I will never be back and I would not advise anyone to visit this establishment. read more