Chris and his assistant took very good care of our son's tricycle today. We moved from CO and our…read moreson's trike had been broken for about a month. We were in and out of their shop in about 10 minutes time. They put a new tube in, aired all the tires, took off the unnecessary fenders and looked it over. Our son is overjoyed that he can now ride again! Thank you both for getting us in and out so quickly.

We have been using this bike shop for a few years now since our son got into BMX racing. We wanted…read moreto come to a place where the bike would be fixed right, for safety purposes. The staff here over the years has does many repairs and also helped us learn more about biking and where to go for trails, etc. Almost all of our repairs and maintenance are done on the spot, and by the next day if they are busy or if it's a longer type of repair. Wonderful experience every time!

Actually was able to fix my problem myself * they were very friendly & accommodating thoread more

From the owner: All types of glassware for dabs and flower. Electronic devices, incense, bongs, water pipes. More…read moreitems coming in each week.

I'm very new to the world of cycling and everyone in this shop has been nothing but amazing they…read moreare always so nice and very willing to teach me everything I need to know. It is a extremely welcoming place I would recommend to anyone and everyone that needs anything for their bicycle !

Ten years ago I went with my running coach to every bike shop in Wichita to try and find the…read moreperfect cross training bike. This was one of the first places we stopped and the experience here (and the bike) stuck with me the rest of the day. At the end of the long journey I bought my first bike here. Ten years later, I bought a Trek Checkpoint from a friend so I could start doing some gravel riding. Last week Patrick helped me get the bike fit, pick out a sweet pair of clipless shoes, teach me how to use the clipless shoes, and how to clean the bike properly for optimal bike performance. Patrick was great to work with. What also impressed me more was his ability to multitask. Between assisting me, he was able to greet, socialize, and take care of several other customers. Each customer had a different personality, a different bike, and different needs. Patrick guided them to the right team member, or part they needed, and they were on their way. If you're reading this, you probably read a lot of the one star reviews too. Go in with an open mind and give these guys a shot. If you're anything like me, you'll be glad you did.

I started with 2 broken spokes and ended up with a broken cassette, a bicycle in the shop for…read morealmost 1 month, raised repair costs since the last time I had a similar repair, and 4 no-return calls along the way. I am now a former customer.

Very POOR experience with this shop on a simple bike repair…read more I took my bike in to the Bicycle Pedaler in Wichita, Kansas, for a new tube. The teenager who was supposedly the "bike mechanic" on duty wasn't sure which direction to turn the nuts to loosen the wheel and turned them the wrong way at first. Then he had a lot of trouble getting the rim out of the frame. After he got the new tube installed, he inflated the tire to full pressure and then tried to force it back into place on the frame, ripping a brake pad loose from the caliper. He half-heartedly pressed the pad back on, but it was not secure. At that point, the brake pads weren't aligned to press on the rim on both sides - one was actually pressing on the tire, until I mentioned that it should press on the RIM. I was watching all this but he never admitted to accidentally busting the rubber brake pad loose. When I got home, I had to get the rim straight in the frame again, adjust the derailleur (which would not shift smoothly after the "mechanic" replaced the tube), and for safety reasons, I put a new set of brake pads on the calipers. As you can see from the photos, the "mechanic's" attempt to reinsert the pad did not re-seat it securely and NO WAY was I going to rely on that to stop with when it looked like the pad could come out. Considering my own time to fix the issues my bike had from being "repaired" by this shop, plus the cost of a new pair of brake pads, and I should have just installed the new tube myself. No plans to go back to the Bicycle Pedaler.

Once again the staff did an amazing job upgrading my bike and provided me with outstanding service…read more I highly recommend this bike shop, it's the best in town.

Shannon and the others were very helpful to me in purchasing a good used Sportster. I had asked for…read morea windshield in the deal, but he had said he wasn't sure he could find one to throw in the deal. I bought the bike anyway and he later found and attached the windshield for me at no charge. He could have just forgot about it since I'd already bought the bike. I came there on the recommendation of one friend and, since my purchase, a second friend of mine has purchased a used bike from Shannon and is happy with the deal also. They have been helpful to me in advice after the sale, also.

From the owner: We sell pre-owned American made v-twin motorcyclesread more

I recently bought figure skates. A nice man in the wrong department walked me all the way…read moredownstairs and found me some brand new skates, not even on the shelves yet! His name was Matt M. and he has great taste in skates!

Do NOT make an online order with Scheels... what a freaking nightmare…read more We ordered a $700 item that their website said was "In Stock"... so, to be on the safe side, I called the store to verify that they, in fact, did have that product in stock... the guy I talked to assured me that they did have the item. So, I placed the order...mere minutes after placing the order (paying for the item for store pickup) we received an email saying it was "out of stock" but that they had one at another store that would be shipped to the Wichita store, but would take 7-10 days. Needless to say, we were not happy! 13 days later, the Wichita store FINALLY got this item back in stock (according to their website). So, I called the store again and spoke to an individual who assured me (again) that they did have the item in the store. So, I asked if our existing online order could be filled by the item they currently had in the store...(no brainer, right?). He said, after checking with management, that we would need to cancel our existing order, then they would set the item aside and we could come in, pay for it, and pick it up. Of course, that meant we were at the mercy of their refund process (which took 5 days, btw), so we were out $1400 until they decided to refund our money. We picked up the item later that same day with no more hassle...thank God! Never, ever, again will we make an online order from Scheels... we like the store, but my goodness, for an employee owned company, one would think they would take more pride in their customer service.