Very POOR experience with this shop on a simple bike repair…read more I took my bike in to the Bicycle Pedaler in Wichita, Kansas, for a new tube. The teenager who was supposedly the "bike mechanic" on duty wasn't sure which direction to turn the nuts to loosen the wheel and turned them the wrong way at first. Then he had a lot of trouble getting the rim out of the frame. After he got the new tube installed, he inflated the tire to full pressure and then tried to force it back into place on the frame, ripping a brake pad loose from the caliper. He half-heartedly pressed the pad back on, but it was not secure. At that point, the brake pads weren't aligned to press on the rim on both sides - one was actually pressing on the tire, until I mentioned that it should press on the RIM. I was watching all this but he never admitted to accidentally busting the rubber brake pad loose. When I got home, I had to get the rim straight in the frame again, adjust the derailleur (which would not shift smoothly after the "mechanic" replaced the tube), and for safety reasons, I put a new set of brake pads on the calipers. As you can see from the photos, the "mechanic's" attempt to reinsert the pad did not re-seat it securely and NO WAY was I going to rely on that to stop with when it looked like the pad could come out. Considering my own time to fix the issues my bike had from being "repaired" by this shop, plus the cost of a new pair of brake pads, and I should have just installed the new tube myself. No plans to go back to the Bicycle Pedaler.

Once again the staff did an amazing job upgrading my bike and provided me with outstanding service…read more I highly recommend this bike shop, it's the best in town.

The bicycle exchange shop continually and always delivers the utmost in customer service product,…read moretimeliness professionalism I would highly highly recommend if you're looking for a bike or a bike shop. This is the place I would go. I've been with them for many many years and I I wouldn't go anywhere else.

Ten years ago I went with my running coach to every bike shop in Wichita to try and find the…read moreperfect cross training bike. This was one of the first places we stopped and the experience here (and the bike) stuck with me the rest of the day. At the end of the long journey I bought my first bike here. Ten years later, I bought a Trek Checkpoint from a friend so I could start doing some gravel riding. Last week Patrick helped me get the bike fit, pick out a sweet pair of clipless shoes, teach me how to use the clipless shoes, and how to clean the bike properly for optimal bike performance. Patrick was great to work with. What also impressed me more was his ability to multitask. Between assisting me, he was able to greet, socialize, and take care of several other customers. Each customer had a different personality, a different bike, and different needs. Patrick guided them to the right team member, or part they needed, and they were on their way. If you're reading this, you probably read a lot of the one star reviews too. Go in with an open mind and give these guys a shot. If you're anything like me, you'll be glad you did.

Great Service at a fantastic price. My e bike needed a tune up and some new tubes. I am new to…read moreWichita and I am grateful to have Prairie Bike for my needs.

From the owner: We are a high quality service shop focused on getting your bike fixed quickly. We also offer…read moretuneups for every level of bike, group rides, and high quality articles written to help you navigate the bike world. We pride oursleves at having some of the best service in town, getting rare parts, and fixing issues other shops have trouble with. We are also fully insured to work on EBIKES!

The owner is a top notch vendor. He cares more about the customer making wise and knowledgeable…read moredecisions than about just selling a product to a random customer.

Super friendly and helpful. Got a great bicycle for a good price. Made sure it was the right one…read morefor me and got the proper adjustments.

I've been wanting to stop in here for some time and finally did today. Turns out that Shawn and I…read moreare the same age, we're old school BMXer's... and we both raced at Sprocket's in Rose Hill- early '80's- FAST and short track in it's day, HUGE starting hill. We met today for the first time and reminisced about our old BMX days. Talked about all of the old frames and components in the old days, back when 90% of the frames were made here in the USA... GT, SE, JMC, REDLINE, DIAMONDBACK, GJS, PROFILE, HUTCH, SKYWAY, etc.... The early days of BMX were magical, most people these days don't even have a clue of how special it was... Anyway, I had a great time talking with him and I highly recommend him for anyone wanting to get into BMX, he knows everything about it and even still races a 20". Btw, his current 20" bike is state of the art awesome, knarly, rad!!.... almost couldn't stop looking at it!

If I could give zero stars, I would. My husband was hit by a drunk driver in March, and his bike…read morewas taken to Savage Cycles for repairs. It took eight months to get the motorcycle back, and when we did, the paint was done incorrectly and the bike wouldn't even turn over. We brought it back, hoping they'd make things right -- instead, it took another two months. When we finally picked it up again, the brake lights didn't work, the shift lever was placed higher than the primary cover, and the levers and grips had all been moved. The bike was still not properly repaired. The owner, Paul, was extremely unprofessional throughout the entire process. When we tried to address the issues, he became rude, dismissive, and even mocked me. He refused to let us start the bike before leaving his shop, and said he was done working on it -- despite never fixing it correctly in the first place. After months of waiting and thousands of dollars tied up in insurance repairs, we're left with a bike that still isn't right. I would never recommend Savage Cycles to anyone. Their lack of professionalism, accountability, and respect for their customers is beyond unacceptable

I took my bike (2007 VTX 1800) there for steering neck bearings installation and both forks to be…read morerebuilt. Paul and Stacy estimated the cost, kept me informed, and let me know when the job was completed. I could immediately feel the positive impact on the steering and handling of the bike. I am very happy with the quality and care I received.