I am a goalie and today I went to get on the ice before my game only to realize I FORGOT MY SKATES…read moreAT THE STORE while being sharpened. I called the store and Chevy was amazing, he had a staff member immediately drive my skates to the rink for me, unbelievable service! Also, the staff are always helpful and friendly every time I go in. Great store.

Great people, great service. Returned defective goggles no questions asked. The go to spot for…read moresports equipment in the Kelowna area.

I have been a MEC member for 28 years and during that time MEC has transformed into something…read morecompletely different from what it used to be. I used to be able to go into any MEC store and find staff in each department that were as passionate about the outdoors as I was. If I needed advice I could get it from someone who breathed and lived it. I could get good products for a co-op price. I felt like I was a part of a community of adventurers. When I went into the MEC store in Kelowna last week I was bombarded with corporate virtue signalling, COVID bouncers, and annoyed staff. Will focus my money and time at local smaller outdoor stores.

Great MEC, helpful and pleasant staff, able to get what I needed quickly and efficiently. Some…read morestock limitations for women's cycling gear, but this isn't different from other stores.

I bought from this company online, because they some specialty items that other places around do…read morenot. As it turned out, the rifle I bought had been changed by the manufacturer, so not everything I had expected was included in-the-box. When I contacted the merchant, they looked into the situation and then made it complete out of their own stock. Truly, I was impressed! and they will be a go-to for future purchases.

Very knowledgeable staff and excellent quality products. Well worth checking them out for any…read moreshooting and hunting gear. They opened about a year ago.

solid 3.5, if not a 4 possibly, whenever I get into fishing or hunting as a hobby lol. As I was…read morewalking to Bamboo Chopsticks to get my daily ritual of iced Vietnamese coffee, I passed by this huge box store, curious if there were any UnderArmour for my hockey, and lo and behold, did see some tops and bottoms---if you're into forest camouflage lol. These unique patterns consisted of birds, trees, branches, etc but with a olive, off-brown, off-green colours--like I said, for fisherman lol. Was also intrigued by the vest with its many pockets that seemed to go on forever--perfect for my dad who likes to compartmentalize everything when he goes out; just a tad short in terms of top to bottom, so not suitable for daily wear. The $125 price tag didn't help either haha. that's on the left side; on the right side was a new ball of wax, archery and hunting, so off-limits for me lol.

I couldn't have had a better experience at Fresh Air. I ended up buying the bike unseen (I'm based…read morein Vancouver), and every staff member I spoke to over the phone and via text was beyond amazing--informative, patient, and incredibly helpful. My bike came with a free bike fit, and I didn't know what to expect, but it blew my mind, as well as my partner's (who already owns several high-end bikes). During approx. two-hour bike fit which was offered with the purchase, Marty (sorry, if I spelled your name wrong) took his time, checking every single detail and consistently ensuring that everything felt right for me. I ended up switching the handlebar, the stem, and the seat, all in-house. I also upgraded my tires to tubeless and received a very generous discount on them. My partner, who has bought several bikes from different shops in Vancouver, was equally impressed. He mentioned that the experiences he's had in town don't even come close to this one. I can't recommend this place enough. The 9-hour drive was absolutely worth it!

I only go here for all of my bike needs for the last 5 years. They are knowledgeable and quick to…read morehelp. They do not make you feel bad for not being a bike expert and are very thorough. The price is very competitive and they are willing to pick up your wheels if you are unable to get there. I wouldnt go anywhere else.