I purchased pickleball paddles from eBay. While there is no issues with the paddles, yet the owner…read moreis harassing and threatening me for a truthful feedback. The owner even purchased an item from me as the seller on eBay to retroactively leave the negative feedback. It is disheartening hear from the owner through the stream of eBay messages. The owner clearly did not treat customers with respect

They sell broken and defective rackets knowingly and don't accept returns. Its just bad business…read moreand represents business in the area poorly. Like why? Just to make $100 bucks? Never again.

Firstly, this is quality gear. If you live in the state, I think you should support local stores…read morethat carry equipment like this, or you would have to order it online blindly. Also, it's good to be able to get gear when you need it. While in the store today, I heard the staff joking about flatus of some other customer. The staff concluded the person with flatus had serious health issues. It wasn't I who passed gas, but I was thinking that customer could still be in the store (a 2 story old house). They don't know how much business they just lost by insulting customers. I decided not to buy any gear here. As a spot check, I compared a Camelback that sells here for $150 to online prices. Online it was $90. Again, it is worth supporting local outfitters. In this case, the markups were too high & the service was lacking. I had been in the store for some time without being greeted or offered shopping assistance (came in to look at Hobie catamaran gear & possible gifts for a group of teenagers). The staff took time to discuss flatus, but didn't have time to say hello.

In preparing for a climbing expedition in Ecuador some items I had ordered online well in advance…read moredidn't arrive due to covid-related supply chain issues. I'm new to Little Rock and stopped by several local "outdoor stores" with no luck because they essentially only sell clothing. Luckily I found "Ozark Outdoor Supply" that actually stocks "gear." This store had everything I was needing plus knowledgeable staff that were fun to visit with while shopping. The expedition was successful on Cotopaxi and Chimborazo. I thank Ozark Outdoor for their help. I look forward to going back and getting the scoop on the local outdoor scene.

Absolutely will never shop here again. Was lied to, then mislead into buying a giftcard. Then when…read moreI tried to call either of my local stores all throughout the day. I kept getting hung up on. Rather than they actually pick it up, & say, "Academy Sports, how can I help?" I have only tried to call because the internet you have is full of lies. There's absolutely zero boxes of .40S&W ammo on your shelves at all. I looked myself yesterday. Only reason, I was trying to call either store. Is to see if either, actually have a single box or two in stock & on the shelves. In JHP, so I can actually purchase it. However, because I was lied to. Then hung up in so many times. I'm going to boycott buying anything else from you. Not that you care, but your employees need to learn good customer service, as well as not. Just straight up lying to a customer's face

I had previously purchased a yeti coffee mug on 5/2/25. I got home that night and found out the mug…read morehad a missing that opens and closes the lid. I took it back Sunday, 5/4/2025 to exchange it for a mug with all of its parts. The cashier could not do a straight out exchange for the exact same item. He insisted on charging me full price and did not give me my Veterans' discount. He said discount was only on the first mug which had missing pieces. I politely gave him several opportunities to make it right. He did not even have the critical thinking skills necessary to ask for a supervisor. He clipped me for $1.63. Just enough to make me shop elsewhere in the future.

Hannah was so incredibly helpful it was ridiculous. Superb customer service…read more Hannah was an amazing sales person. Kind, attentive, good suggestions, found sizes and styles we didn't know were available. I'm so high maintenance when it comes to my shoes and shopping and Hannah made it so easy. Love my new shoes and how easy and quick the whole thing was. Thank you!

Really great place for shoes. Listened to my concerns and after the foot check helped us narrow in…read moremore what would help me. Great as we worked thru multiple shoes & inserts!

My husband and I walked into an empty store staffed with multiple employees. Not one greeted us…read more Not one offered assistance. We browsed with clear intent to purchase for nearly 20 minutes and were treated as though we were invisible. What we did receive was surveillance. An employee followed us at a distance the entire time -- not to help, but to watch. Then a regular customer walked in. The transformation was immediate. Multiple employees rushed to greet him, addressed him as "Doctor," asked about his weekend plans, and provided the attentive, personalized service that had apparently been unavailable to us moments earlier. For context: my husband is also a physician. The difference? They didn't know that. Luxury retail isn't about recognizing certain titles or catering to familiar faces. It's about consistency, professionalism, and making every customer feel welcome. What we witnessed was selective hospitality -- enthusiastic deference for the "right" person, suspicion and indifference for the rest. That isn't upscale. It's exclusionary. We won't be returning, and we'll gladly spend our money at Mr. Wicks who understands respect should not be conditional.

Myron Yancy went above and beyond to make sure that my custom suit was fitted for me perfectly. If…read moreyou are looking for a great place to shop, ask for Myron!!!!