This place is an absolute joke! I have been on medications for years, had consultation and was…read morecompletely left high and dry without refills on a Friday afternoon. I would NEVER refer this place to anyone! They only refer you to another doctor to prolong testing and collect money.

From the owner: At Elite DNA Behavioral Health, we specialize in integrating psychiatry and psychotherapy with…read morepractical, hands-on approaches and goal-setting strategies to address a range of psychological issues. Our services include Mental Health Services, Occupational Therapy, Speech & Language, and ABA Therapy. Recognizing that treatment is not one-size-fits-all, we collaborate with you and your other providers to tailor our approach to your unique needs. Our clinical staff is experienced and dedicated to providing care in a safe and supportive environment. We strive to make our services accessible by accepting nearly every insurance plan in Florida.

I really do not know where to start! This is the absolute worst possible company I could have ever…read morechose to care for my mother! The came highly recommended and that is laughable! My mother has ALS and we interviewed with the OWNER Robert before hiring them. He assured me several times over his team were well skilled with using an electric hoyer. None of them were. It started off bad but because I was going out of town I had to trust that it would get better when they found they're groove. Every single day my mom called me telling me they were late, they didn't show ect., at one point Robert had to go to my moms home to put her into bed (because his help was a joke) and he pulled her catheter out while he was trying to get her into bed. I was disturbed this entire time and sent numerous letters to Roberts administrator only to get a call back that they would do better. Again, I'm out of town and there was no one else to tend to my mother. Today, I got home and went directly to my parents home where I find my mother in bed. NO ONE HAD SHOWN UP IN TWO DAYS!!! The last time a nurse had been there she left my mother's room a disgusting mess with old gloves, my moms pull ups and wipes just tossed around her room not to mention dirty clothes. My dad is going blind and with early dementia so he was not totally aware of what was left laying around. My moms meds were not given to her and her bathroom was a wreck with wash rags just thrown in and around the sink. THEN to my horror I find out one of the aides got my mother into the hoyer raised her in the air, she did not put sling on properly and mom started to fall out! The aide panicked and left my mom hanging in the air while slipping out and not secured at all until another aide could come to the rescue some 30 minutes later! My mom was mortified and I am livid!! I will not stop until all elderly agencies are aware of this horrendous company and that no one hires this joke of a company! Every administrator and the owner is complicit and should be ashamed! I would not even give 1 star except I had to go post review.

My review is based solely on the management and staffing. For the first time in over a month I was…read moreable to take a real shower, it was timed to the scheduled arrival of the nurse. I waited lying in bed waiting, an hour goes by and no call and no nurse. I called and was told that the nurse who was scheduled had an issue and couldn't make it. This snowballed from there and there lack of management made it worst. They were fired! I got myself to the wound care at Lee Memorial and that is where I stayed.

I had a great experience at CORA Ft Myers. The atmosphere was welcoming. The ladies at the front…read moredesk are fun and friendly and the therapists are skilled and helpful. They work together to make awesome team. I would definitely go back. Thank you.

The therapist are good, knowledgeable and friendly. That said all their positive attributes do not…read moremake up for the ridiculousness of their billing practices and attempted thievery. I had several therapy sessions at CORA Ft Myers, October 2020 through mid November 2020. They insisted I pay upfront, which was ok at first. But CORA did not submit claims to my insurance, even though I asked about it, repeatedly. They insisted they submitted the claims and blamed the insurance company of not processing them. After a couple of visits I knew I had met my deductible, if you included the money I paid them. But since they were not submitting my claims it looked as if my deductible was not met so they continued to over charge me at each visit. I knew I had over paid CORA and when I continually asked the receptionist at FT Myers about the over payments she said it would be ok and a credit would be automatically issued. This was a lie. I called CORA billing several times in November and talked to a Lisa (or Isa, she would not clarify her name). She repeatedly told me that claims were sent to insurance, this was a lie. When I questioned how am I going to get a credit because I knew I had overpaid, she said she could not issue a credit until everything was processed through insurance, even though she had not submitted anything yet. My last session was November 19, 2020. Per my insurance company the only claim was received on December 12, 2020 for all visits. Insurance issued a check to CORA on December 19, 2020, that check was cashed on December 22, 2020. Late December and on January 11, 2021 I talked to CORA billing again; same woman. She stated they had not received payment from insurance and couldn't issue a credit. This too was a lie, because payment was received on December 19 and cashed on December 22, 2020. January 26, 2020 talked to CORA again. Once again they claimed payment was not received. So I called my insurance company, who called CORA and it's a miracle CORA suddenly said they had received payment. I called CORA back, again talked to the same woman, with several questions: 1. You received and cashed insurance payment on December 22, 2020. Why did you claim it wasn't received, even on January 11, 2012? Answer: there is a process and I didn't see payment. 2. When did you see payment? Answer: After January 11, 2021. 3. Then why did no one contact me or process my credit? Answer: We do not issue credit to patients until they contact us and request them. 4. So you steal peoples money and don't issue a credit until they complain? Answer: No 5. How do I get my money back that you have been sitting on since October and November? Answer: it will take 8 to 10 weeks to process a check or we can put it back on your credit card that will take 8 to 10 days. Supposedly they're giving me a credit to my credit card, which I feel very uncomfortable giving to such a unethical company. Overcharging customers intentionally and then not issuing voluntary credit should be illegal!!! How many people who don't watch their payments and insurance EOB's closely has CORA taken advantage of? How many people have overpaid and they kept their money??