They did a great job on the patio . The yard could have been cleaned up a little betterread more

This company replaced my patio a few years ago and did an excellent job. They gave me a very…read morereasonable estimate to replace my driveway. The work will be done in the first week of June.

I hired Pat Cadle based on his five-star rating reviews, and it turns out that those reviews were…read moreentirely accurate! Pat is a very knowledgeable and experienced professional, and he obviously trains and employs only the best crew. Bottom line: If their work can satisfy me (a fussy, former building/design professional), it can satisfy just about anyone. That said, I feel very safe in strongly recommending Pat's Masonry.

Pat was easy to work with, showing up when he said he would and stuck to the schedule. On top of…read moregreat customer service his work was great. He poured a concrete pad off our back room. As an added bonus his quote was the best we received after receiving multiple from area contractors. Definitely recommend him for future work. Other things that really stuck out with me were a handwritten thank you card for allowing him to provide us with a quote and a thank you letter after the work was done. You don't see that these days and that was great to see.

Bryan and his team did excellent work at a fair price!! We installed a 9x9 concrete slab for a…read moresauna in the backyard and everything went very smooth. Bryan's communication was great throughout, helping provide quick responses and working together to figure out how to make the project work. Highly recommend.

Bryan and the California Concrete team did an excellent job with the full demolition and remodel of…read morethe patio, which included removing an outdoor shower area and sump that had been poorly installed by the previous owner and fixing two major drainage problem areas. His communication, presence on the site, problem solving, and professionalism were all outstanding.

We had a water intrusion issue last summer in our basement due to issues on our foundation wall and…read morepoor grade resulting in water pooling under our porch. Virginia Drainage provided a competite quote and a more reasonable solution to the issue without the major demo work other waterproofing companies wanted to do. They helped with grading, excavation-soil compaction in the issue area, and waterproofing the problem spots in the foundation. Haven't had any issue since. Crew was on time, cleaned up, and worked great. Would use again.

Jose works closely with you from project design through implementation. His field team works…read morequickly and efficiently, and the office staff is both courteous and attentive to detail.

I'm leaving this review to share a balanced but honest account of my experience. While the end…read moreresult of the project was acceptable, the process was far more complicated and frustrating than it needed to be. The sales interaction set the tone with high‑pressure tactics, including statements like "this price is only available today." We moved forward anyway because we knew we wanted the work done. When I later asked to adjust the scope, the salesperson resisted for nearly ten minutes before agreeing to send a revised contract. The first crew delivered solid work on the drain line and concrete, but the vapor barrier installation was sloppy--uneven trimming, gaps, and inconsistent application. They also removed a board supporting the incoming water line without explanation, leaving it hanging from a wire and damaging the clamp. Their initial attempt to "fix" it involved taping the board to a pipe, which was not a proper or safe solution. The sump pump outlet was also installed in a way that caused the discharge pipe to partially block it, putting pressure on the plug. Communication was another major issue. I was never given a dedicated point of contact. I had to reach out to the salesperson again just to report problems. He forwarded my concerns to the office, and I was eventually contacted by Christal. She was professional and genuinely helpful, but her phone number repeatedly showed as disconnected, and only some text messages went through. I had to call the main line each time and ask to be routed to her. A week later, two crews returned and corrected the vapor barrier, repaired the board, and moved the outlet so it was no longer obstructed. The final work met expectations, but the overall experience involved unnecessary sales pressure, communication challenges, and multiple days off work for corrections and inspections.

This review is for the initial visit/estimate. The salesman was prompt and I thought the estimate…read morewould take 10-15 minutes. I was NOT prepared for a two hour ordeal. The salesman invited himself inside to go over a lengthy PowerPoint presentation, asked if my husband was home so I could run things by him (because we all know women can't make decisions), and when we finally got the estimate, we were pressured to make a decision on the spot for the "best deal." Honestly, if he hadn't explained so much, we might considered signing but he talked us out of the job by saying how much could go wrong.

This backyard project was completed September 2024. Not even a year. Contacted them abt the…read moreproblem since February and will always say they will send someone. Three months later, still nothing.

To be fair, I was contacted by the owner of this company. He apologized profusely for not getting…read moreback to me and without going into much detail had a very reasonable excuse. My honest opinion, the owner was sincere in his apology. I always like to support small businesses and would hate to think that someone would be dissuaded from giving this company a chance because of my isolated experience. It was what it was and I'll chalk it up to bad timing. This company did come highly recommended by several of my neighbors so if you are on the fence about calling, please give them a chance. I have an idea your experience will be much better than my initial experience. Had I not already had the work done, I would have been willing to give Lasting Impressions the opportunity to give me a quote for my project.

Jeremiah did a great restoring our front entrance brick steps. Structurally sound again and…read moreimproved curb appeal to boot!

Never showed up for appointment after I agreed on time and gave location. I'll find somebody else…read moreto do work.

I would definitely recommend Powell's, especially tbe…read moretechnicians, Kyle and . I called to have some routine maintenance done on my hot water heater and septic . The communication and scheduling were excellent, they arrived exactly when they said they would, and even called me an hour in advance to let me know they were on their way. Kyle and Thomas were very professional, knowledgeable, and took the time to answer my many questions. Powell's has also done major repair work on the septic systemwithin my community and they have done an outstanding job.

Came to home for free estimate. Great. Looked over and documented all small plumbing repairs…read moreneeded. Estimate due in couple of days. Now been three weeks of waiting. After calling, still waiting. If you did not want my work, which obviously do not, why not just be honest. I'd understand and move on to another vendor. At this point, angry, wasted my time from work to meet up with you. Disappointed that my repairs have not been started. I will move on and never use Powell's again and certainly never give a recommendation to anyone again like I have in the past. You've lost a customer and sure you don't care because I live a modest like in a modest home. Not good enough for you to service anymore. I wish Powell's well because this selective attitude will get out around the community over time.