I'm not sure how this place has averaged a 4.6 star review. Lawrence Rehab is an absolute dumpster…read morefire from start to finish. My dad was here for what seemed like an eternity but was really only a week. I'll start by saying that he was admitted for a knee replacement but does require a lot of medical upkeep because of an extensive cardiac history which they were made aware of. - We toured this facility last year and they were renovating. It was dark and gross. They finished the lobby and the hallways but patient rooms are dark and patched all over still. - Upon arrival we were informed that they "may not have all of his medications" and it was the evening shift so there was no doctor to consult. - Every time you ask a question you're pushed off to ask another person until they leave for the day. - Nurses are sparse and hardly come in to the room unless you ring and even then... you are waiting. - One night there was ONE NURSE & ONE TECH to the entire 30 bed floor. - Meds are given late. - The food is minimal in portion size and bland at best. - PT patients were lined up in the hallway at one point while the lady in charge waltzed by and said nothing until confronted by waiting patients. - Getting a phone call back from administrative folks is virtually impossible. - Call buttons go unanswered for entirely too long until patients end up getting up to help themselves. - There's no access to ice packs, ice or linens for the family to get. Again... leaves patients waiting. - Techs walk around on their cellphones (actually speaking on their phones not just texting) - The 24/7 Guest Services number provided on the website just prompts you to leave a voicemail. - The air conditioning unit was broken in my dad's room as it was 105 degrees outside. - The showers are supposed to be given two times a week (absolutely disgusting)... they were not. - The showers themselves are gross. - In a week only one shower was given and that was only because we pushed the issue. Upon asking we were told that "a shower wasn't on the order". - The hinder care in every way possible. - Dr. Wang is useless/clueless. - Donna one of the nursing supervisors has an attitude as if you're bothering her with every concern and question. I'd say if your staff did things the right way to begin with you wouldn't have to be contacted or even spoken to. - Every day shift nurse states that the night shift "doesn't like to give showers" - They were told countless times that it's imperative to keep monitoring my dads blood pressure to stay under a certain number per cardiology and it remained higher than we were comfortable with for days on end and when it went over significantly, no one bothered to alert Dr. Wang. - We were told upon discharge today that we would be provided with a printout of every single blood pressure taken during the course of his day, I had to track that down myself because no one wanted to provide it. - The case manager, Sarah, was real quick to give my mom her contact information for any time we needed her after the first day or two of expressing our dissatisfaction until the dissatisfaction didn't line up with what she thought was right then she was real quick to catch an attitude. Unacceptable. After having to climb the ladder to talk to the nursing supervisor and the head of admissions, we were finally able to get some progress made but that shouldn't have to be the case. This place is never going to be like it was as St. Lawrence and unless you have family or loved ones advocating for your every moment of being there, the whole experience is absolute garbage. From experience, go to Encompass in Tinton Falls if you have the opportunity.

It would be a five if the food was better. Most of the nurses and the therapists were excellent!…read more Back there doing outpatient PT as of next week.

My mother was a resident at Greenwood house for almost 4 years. I can't say enough great things…read moreabout the staff and hospice care team-all very kind, patient, and understanding. As she began to decline the support was there for us as a family. Hospice and bereavement ensured we were informed and supported. We THANK all of you for what you do and the care you provided for our mother and ultimately our family

I recently spent a few weeks in Greenwood House. Overall, I must admit it was an almost perfect…read morestay. Of course, there were isolated individuals that did not perform up to their standards but these few did not erase the positive impact of every other staff member, supervisor or manager that provided hands-on care. Their Physical Rehab area has Therapists that are not only caring but actually work with you to ensure you gain physical strength and balance as safely and quickly as possible. They also Listen to patients requests and go that extra length to make your session both pleasing and productive; something that I found almost nonexistent at other facilities. A major plus is that the nurse supervisors/managers will and do perform duties ordinarily done by others of lower title (even aides' duty) when the need arises; they are real professionals.

The campus is huge. Cleanliness is definitely a priority. All the staff is friendly. The care is…read moregreat, very attentive to people's needs. They provide all kinds of care - independent living and assisted living. I recommend getting into independent living while you still can.

The assisted living facility is run very poorly and is understaffed. The residents are treated more…read moreas "wards" than as real people or residents. It's very sad to see the residents in assisted living being treated with little empathy.