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    Spring Valley Kennel

    3.6 (8 reviews)
    Closed 8:00 am - 10:00 AM, 3:30 pm - 5:00 PM

    Services - Spring Valley Kennel

    Pet sitting

    Private dog training

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    Starlight Veterinary Clinic - Mr. Man

    Starlight Veterinary Clinic

    (14 reviews)

    Dr. Jean Elmer at Starlight Vet Clinic has been a veterinarian for me over the years -- probably…read moresince 2006. She has cared for a WIDE variety of my animals--including horses, llamas, goats, miniature horses, a donkey, and dogs--and her knowledge and experience across species truly stands out. What I appreciate most is her patience and genuine care and concern for both the animals -- and for me. No matter what the situation, she takes the time to explain things clearly and provides me with options of what can be done. I know my animals are receiving great vet care! It's not easy to find a vet who is equally skilled with large animals and small pets, but Dr. Elmer handles all with professionalism and compassion. If you're looking for a vet who is dependable, experienced, -- and truly dedicated to animal health, I highly recommend Dr. Jean Elmer.

    I am writing this with a heavy heart because I feel a responsibility to warn others about what is…read morehappening at Starlight Veterinary Clinic in Blue Mounds - specifically regarding Dr. Elmer herself. I used to trust this clinic, but my recent experience was a nightmare, and it is not the same place it was a few years ago. When I brought my cat in for an emergency recently, the clinic was in total disarray. Dr. Elmer told me all her employees had quit and spent the majority of the time complaining to me about it and trying to recruit me to help her hire staff--all while my cat was suffering right in front of us. There was zero paperwork, no explanation of procedures/options, no ask for signed consent, and no discussion of costs. Because she had no staff to assist her, she actually had me hold the anesthesia mask on my own cat's face. I didn't even realize what I was being asked to do until I could smell and taste the chemicals myself. This is a violation of state standards. After struggling and failing to place a catheter 3 times, all while I watched, she suggested extreme surgical options or told me she "wouldn't blame me if I wanted to take him somewhere else." When my husband and I ultimately had to make the heartbreaking decision to put him down due to ongoing medical issues, she tried to guilt-trip us, asking if she could keep him for her own personal farm, as an outside cat. When we told her that we wanted to end his suffering she said "Oh so you won't let him live on the farm" and stormed out of the room. Our cat was an indoor cat his whole life; he would have been terrified, and after the care we witnessed I had no faith he would be safe with her. She offered no condolences after he passed, just wanted to have us pay for the visit and cremation - yet failing to provide us ANY information on cremation or a timeline. When I called for information on cremation the following Monday, the "receptionist" who answered explained she didn't even work there--she was a client from the previous week who had been asked to help with the phones. She had no access to files or information. When we found out our cat hadn't even been scheduled for cremation pickup yet, we had to go and take him to the crematorium ourselves just to ensure he was handled with dignity. I have requested my cat's full medical records five times in the past two weeks and have been intentionally ignored. I have officially reported this conduct to the Wisconsin State Board. If you have experienced similar unprofessionalism or unsafe conditions here, please file a report as well so there is accountability. I truly hope sharing this helps someone else avoid the trauma we went through. Please be careful.

    Spring Valley Kennel - pet_sitting - Updated June 2026

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