We appreciated the attention to detail and kindness from the staff that showed us the facility and…read moretook us through the options.

Has gone downhill since it opened. Tremendous turnover. Calls go unreturned. Total disarray. Would…read morenot recommend.

I have been spending a lot of time in Juniper visiting a friend. I've been impressed by the…read morefacility and how many amenities they offer. There are multiple restaurants, a state of the art gym, indoor pool, library, pool tables, shuffle board tables, a coffee shop and a very popular full service bar. There is also a convenience store for quick items like milk as well as a very inexpensive thrift shop with some very cool items. I've witnessed how professional and quick the maintenance team responds to service calls. Marge in the coffee shop is wonderful and remembers everyone's orders. There are always activities like live music, bingo, name that tune to name a few. I also have learned that the buy in to live at Juniper is much more affordable than other independent living communities making it affordable for more seniors. You also can have pets, a car, and even a unit with an enclosed balcony. Note: My review is only for independent living as I have heard several residents very unhappy with the level of care provided in their personal care buildings.

Be very careful, check all billing statements and question any and everything u feel is incorrect…read more Not only do they have terrible nursing care a terrible doctor in the rehab unit they tried to rip my mother who has died off with money they owed her from her apartment this week. I had to send them a Google which said it was illegal that it independent apartment money that is owed is totally different than the medical part there. They knew they were breaking the law and they knew they were wrong within 24 hours I had her money, what do you think about that? Guilt and they knew they were breaking the law. It says a lot about the place doesn't it? And the CEO Catherine doesn't even return any phone calls all they care about is getting you in getting your money and it's just a total business and it's a poor business.

As a former employee I can say you are treated very well. I was there 17 years after searching for…read morea job with health insurance benefits. In retirement I went there to rehab after surgery. Attention to care is excellent. Food is great, a rarity in these places. Rehab has private rooms with your own shower. I felt like I was on vacation! Nice therapy gym and therapists are very good. Pickering Manor also has Personal Care, Memory Care and Skilled Nursing. All the areas have been totally redone. There is also independent living on the grounds. Check them out first!

They hire a bunch of people and they tell you things that aren't true ?? Ratios etc. no Agency ?…read moreOne girl (just started) Thursday told them she could not work the weekend because she has a little girl. She needs to make arrangement s She was told not to come back ?? I know at least four people who had started in the last few months and have left there right away because they make you do things that are against the department of health such as lift people without a lift????It's pretty sad because supposedly it's run by a committee of some sort that has no idea what's going on with management.

The warmth of the community was impressive. I had a chance to tour the skilled facility, where I…read morefound staff to be pleasant. All area were cleaned and well maintained. If I had a loved one needing a skilled facility... this would be the one.

Knew 2 people who lived here up until their deaths (both were very advanced chronologically), and…read morethey were happy with the place. Overall, seemingly a decent place, but: items were missing from their rooms, food/dietary medical concerns weren't fully followed, administration seemed to be defensive, and there should be security.

We cannot put into words how wonderful The Solana of Doylestown has been for my mother who has been…read moreresiding there since April 2022. It is clean, bright, and cheerful and is incredibly well maintained. If you are looking for a place where your loved one will be treated with love, and compassion, and where they are respected and safe, this is the place for them to reside. As you enter the Solana doors you are always greeted with a smiling and professional receptionist. Joanne has been such a pleasant source of supportive care with her sweet and caring disposition. In 2024 my mother transitioned over to the Memory Care Wing. Alaina, the Memory Care Director was amazing throughout this difficult process. Her empathetic care, gentleness and patience has warmed our hearts as my mother always has a smile on her face when Alaina is present. The staff, including the aides, nurses and med techs are extremely attentive to each resident's needs and treat everyone with respect and warmth. Whenever my family has questions about my mother's health concerns, Adria, one of the nurses, has been incredibly supportive with her medical expertise and follow-up. A special shout out goes to Steve for his wonderful sense of humor and warmhearted personality. He keeps the residents active with such activities as daily aerobic classes, craft activities, weekly live music, lots of card and brain games and scenic drives. The care and respect that is given to each resident and family member is commendable. Thank you all at The Solana for being such shining stars, for loving Mom and for all that you ALL have done for our family.

My father was a resident of The Solana Doylestown Memory Care for 3.5 years. The first couple of…read moreyears was more than I could ask for. The staff was constant, receptive and always seemed caring to residents and families visiting their loved ones. Unfortunately, the past 2 years have been so very disappointing. The staff was constantly changing and lacked continuity which is exactly what people with dementia need. I would walk in and the staff never acknowledged me. Half of the time, the staff were sitting around on their phones ignoring residents. My father's room was always dirty. There was one occasion where he or another resident had an accident and there were feces all over the carpet and walls of his room. I asked them to please clean it up and I was told that maintenance was not working on Sunday's so it would have to wait. The next day I returned and the room was still in the same condition. My father has since passed and the last few weeks of his life at Solana were stressful and heart breaking. He was falling up to four times per day and still staff did not assist him to his room. It is important to mention that the newly assigned director of the facility should be ashamed of himself. He does not follow through with anything that he promises and is unprofessional. The facility shows nicely, but don't let the lovely decor fool you.

Stay far away from this place if you or a family member need rehab. While the front desk staff and…read moresome other staff were friendly, the treatment my Mother received, especially from 2 of the aides, was horrendous. The aides were rude and miserable. I understand they have a difficult job, but go find another career if you can't stand taking care of people who rely on your for basic needs like changing diapers and being fed. I wouldn't send my worst enemy to this place.

A family member needed extra care that we could no longer provide. We heard about Richboro thru a…read morefriend and decided to give it a tour. Everyone was friendly and showed us around. He has been there for a month and we are 100% satisfied with the amount of care he is receiving. They handle laundry, meds and make sure he is well engaged in all the activities they offer for their residents. It was the best option for our needs and would highly recommend Richboro for anyone looking for a great place for care and attention for a loved one

**Currently named Holland Village**…read more My family and I had to make the difficult decision this year to put my grandparents in assisted living because of their age, health and the fact that we live on opposite sides of the country. Since day one the entire staff has been beyond great. They have made their transition seamless and really put the extra effort in to make them feel at home. The facility itself is top notch but the real MVP's are the staff. Cathy Hemphill, Jennifer Ennis and Carol Beth have stayed in contact with us every step of the way and filled us in frequently as to how well they are fitting in. They even went above and beyond to throw my grandmother a little surprise birthday party! The nurses also deserve praise as they deal with the rough days with poise. This facility has put our nerves at ease as we can't visit them all that often, and I would highly recommend it to anyone considering enrolling their loved one there.

Terrible place behind the scenes. Most Aids are very lazy and rude. If your loved one does not have…read morethe ability to understand abuse, You better believe neglect and worse is the norm. ...basic hygiene is not a priority. My loved one died from an infection that could have been prevented with basic hand sanitizer etc. They show off in front of new prospective people and show only people who are capable of taking care of themselves in independent living. But Too late to get help as one ages.. Lots of spending for basic poor care. Like being forgotten on a bed pan for an hour crying for some help. Just another normal day for the helpless!

Here is my experience with Ann's choice assistant living (Rose Garden / Memory care). It's sad as…read moremy grandfather has enjoyed the Ann's choice building for over 20 years. He was like the 3rd or 7th person that moved in. His picture was even in the advertisements for Ann's choice and he has had some of the happiest times at Ann's choice and met amazing friends but we unfortunately realized too late even though people warned us that there is a huge difference between Ann's choice and Ann's choice assistant living - memory care (The rose garden). One is great and the other is all about profit and provides borderline abuse of its residents. I just want to warn others that when it comes time for 24/7 care of the people you love in their last moments please pay for 24/7 care in their apartment. Also don't use Ann's choice in room care staff and they hate their jobs and just babysit while looking at their cell phones. They are not "care givers" they are baby sitters who doesn't even talk. It will be a 21 year old girl with nothing in common and just goes on Facebook the whole time. Please please hire a 24/7 care company to come to their room. We actually found a company that could do that for less than Ann's choice assistant living (have to look around) and had the nicest most caring staff but unfortunately when we were moving him Ann's choice assistant living staff man handled him and made him start actively dying so we could not move him into the ambulance and back into his apartment. I know 100% my parents will be getting a lot better then this. So sad. See below for a list of the unbelievable horrible experience from the memory care and to a some what lesser main rose garden area. 0. Given the wrong type of drink very fast and started choking on it. Could only have liquid and it was thick. 0. Yelled to get up now when getting dressed or moved 0. Socks upside down which caused a fall. 0. Felt the need to tried to bribed staff w/ food for better care. Really under staffed with people from Jamaica. I guess they import staff to save money. 0. Had to kiss ass of staff to prevent abuse. Felt if you complained or said this was unacceptable they would start abuse. 0. He was freezing because they Kept changing AC to like 50 or 60 degrees even though they kept saying this is his room. We asked everyone so many times please leave the AC were it is at he is getting very uncomfortable. At one point we come in to find him laying in his underwear in a freezing room. 0. They are so understaffed they don't Treat these people like humans but animals. They have zero kindness. These people are just doing a job. Clocking in and out and you can tell they don't like their job and it's just a paycheck to them. You can also tell that management sees just profit and nothing else. From day one at Ann's choice i thought it was weird how small the assistant living building was. I watched as it got build and went in when it first opened. Now I get it. All about profit. Takes months for room to open then you wish you never got in. 0. Trash everywhere. They have the smallest trash cans in the room I have ever seen and don't empty them enough so we had to pile trash on the floor. The nurse also knocked over a plant and just left dirt all over the room. We had to clean it up because we were afraid they would try to bill us for that as well. 0. Tried to charged us more then contract 0. Lied to us every day 0. Stole items from a soon to be dead man that Medicare had given us like a walker and things like that. Just gone. The staff stole it. But it gets even better. We had a large wide blue cushioned chair we brought from his apartment in Ann's choice main building that went missing right after he died. Stealing more items from a man that has only been dead for an hour. I guess they really really want that room ready for more profit. His body was still lying there in the room as they stole our furniture. I can't believe it even as I type this. Who the hell runs this place. We needed to trash it at some point anyway so they kind of helped us but really???? 0. Residents yell for help all night. A care giver that worked for us said the residents also have ptsd about going to the rose garden and that people cry for help in their beds at night and they beg their family to take them back home. 0. There for a few days wanted to charge for 30 days. We realized after a day this is not what he would want. Their response you signed a contract for $10,000 dollars for the month. To bad. The room wasn't even used. Then they tried to lie and say you just need to get used to it or after a little bit this will happen or change. You don't have enough people how is that going to change in 30 days. The truth was they didn't want to tell us about the 30 day contract so they tried to convince us to wait longer. Thanks to them we could not move him to die were he wanted the minute we went to move him to his apartment they man handled him aggressivel

Moved to Ann's Choice 11 years ago and it was our best decision. No more shoveling snow, raking…read moreleaves or mowing lawns. We are enjoying many activities here and the food is great. What more could we want?