When we started it was "Home" for my mother - staff and food were excellent. Within past six…read moremonths staff left and food not so great. Final straw was when they lost 95% of my mom's clothing and didn't tell us. Replaced her clothes with someone who past away a year before my mom moved in. Had her in shorts and short sleeved shirt in middle of winter- found her shivering and soaked Bc she had not been changed in hours.

This is the greatest organization ever. My mom was a resident there at the end of her life. They…read moretook care of her every day like she was their own mother. Care was flawless, their attention to detail and real affection for every resident is obvious. I highly recommend them!!!

As a former employee I can say you are treated very well. I was there 17 years after searching for…read morea job with health insurance benefits. In retirement I went there to rehab after surgery. Attention to care is excellent. Food is great, a rarity in these places. Rehab has private rooms with your own shower. I felt like I was on vacation! Nice therapy gym and therapists are very good. Pickering Manor also has Personal Care, Memory Care and Skilled Nursing. All the areas have been totally redone. There is also independent living on the grounds. Check them out first!

They hire a bunch of people and they tell you things that aren't true ?? Ratios etc. no Agency ?…read moreOne girl (just started) Thursday told them she could not work the weekend because she has a little girl. She needs to make arrangement s She was told not to come back ?? I know at least four people who had started in the last few months and have left there right away because they make you do things that are against the department of health such as lift people without a lift????It's pretty sad because supposedly it's run by a committee of some sort that has no idea what's going on with management.

The warmth of the community was impressive. I had a chance to tour the skilled facility, where I…read morefound staff to be pleasant. All area were cleaned and well maintained. If I had a loved one needing a skilled facility... this would be the one.

Knew 2 people who lived here up until their deaths (both were very advanced chronologically), and…read morethey were happy with the place. Overall, seemingly a decent place, but: items were missing from their rooms, food/dietary medical concerns weren't fully followed, administration seemed to be defensive, and there should be security.

**Currently named Holland Village**…read more My family and I had to make the difficult decision this year to put my grandparents in assisted living because of their age, health and the fact that we live on opposite sides of the country. Since day one the entire staff has been beyond great. They have made their transition seamless and really put the extra effort in to make them feel at home. The facility itself is top notch but the real MVP's are the staff. Cathy Hemphill, Jennifer Ennis and Carol Beth have stayed in contact with us every step of the way and filled us in frequently as to how well they are fitting in. They even went above and beyond to throw my grandmother a little surprise birthday party! The nurses also deserve praise as they deal with the rough days with poise. This facility has put our nerves at ease as we can't visit them all that often, and I would highly recommend it to anyone considering enrolling their loved one there.

Terrible place behind the scenes. Most Aids are very lazy and rude. If your loved one does not have…read morethe ability to understand abuse, You better believe neglect and worse is the norm. ...basic hygiene is not a priority. My loved one died from an infection that could have been prevented with basic hand sanitizer etc. They show off in front of new prospective people and show only people who are capable of taking care of themselves in independent living. But Too late to get help as one ages.. Lots of spending for basic poor care. Like being forgotten on a bed pan for an hour crying for some help. Just another normal day for the helpless!

We cannot put into words how wonderful The Solana of Doylestown has been for my mother who has been…read moreresiding there since April 2022. It is clean, bright, and cheerful and is incredibly well maintained. If you are looking for a place where your loved one will be treated with love, and compassion, and where they are respected and safe, this is the place for them to reside. As you enter the Solana doors you are always greeted with a smiling and professional receptionist. Joanne has been such a pleasant source of supportive care with her sweet and caring disposition. In 2024 my mother transitioned over to the Memory Care Wing. Alaina, the Memory Care Director was amazing throughout this difficult process. Her empathetic care, gentleness and patience has warmed our hearts as my mother always has a smile on her face when Alaina is present. The staff, including the aides, nurses and med techs are extremely attentive to each resident's needs and treat everyone with respect and warmth. Whenever my family has questions about my mother's health concerns, Adria, one of the nurses, has been incredibly supportive with her medical expertise and follow-up. A special shout out goes to Steve for his wonderful sense of humor and warmhearted personality. He keeps the residents active with such activities as daily aerobic classes, craft activities, weekly live music, lots of card and brain games and scenic drives. The care and respect that is given to each resident and family member is commendable. Thank you all at The Solana for being such shining stars, for loving Mom and for all that you ALL have done for our family.

My father was a resident of The Solana Doylestown Memory Care for 3.5 years. The first couple of…read moreyears was more than I could ask for. The staff was constant, receptive and always seemed caring to residents and families visiting their loved ones. Unfortunately, the past 2 years have been so very disappointing. The staff was constantly changing and lacked continuity which is exactly what people with dementia need. I would walk in and the staff never acknowledged me. Half of the time, the staff were sitting around on their phones ignoring residents. My father's room was always dirty. There was one occasion where he or another resident had an accident and there were feces all over the carpet and walls of his room. I asked them to please clean it up and I was told that maintenance was not working on Sunday's so it would have to wait. The next day I returned and the room was still in the same condition. My father has since passed and the last few weeks of his life at Solana were stressful and heart breaking. He was falling up to four times per day and still staff did not assist him to his room. It is important to mention that the newly assigned director of the facility should be ashamed of himself. He does not follow through with anything that he promises and is unprofessional. The facility shows nicely, but don't let the lovely decor fool you.

never come here the food looks like they shop out of a dumpster. yes i have pics only took a year…read moreto get the toilet to flush, but they planted flowers out front so there is that . wish there was a negative rating, they hold your personal mail then deliver the package empty, yes stolen, do yourself a favor never come here...if u collect disablity they will gladly take it and give u 45 whole dollars

I am writing this review as a current resident of Yeadon Rehabilitation & Nursing Center in Yeadon,…read morePA 19050. Our Administrator is a committed and empathetic leader in all ways, who is always ready to listen to our concerns and suggestions. I have always felt our Administrator and staff to be consistently friendly and open to any requests that I and my wife, who also lives here happily, have brought to their attention. I am a columnist for a major American newspaper and have always found the Administrator and staff members ready to encourage me in my writing. My wife is an accomplished artist and they warmly champion her work too. We are happy to see how they treat us as a married couple--we are almost certainly the only married couple to live in a nursing home in Pennsylvania-- and respect our desire to be together. It would truly be difficult to find a more wise or caring health care staff, nurses or aides, anywhere. The Activities Department workers motivate us with everything from our weekly Spanish club to truly regal holiday festivals. The dieticians take personal care of our needs and any special diets prescribed for us by our empathetic physicians. Our kitchen personnel are driven by a commitment to prepare for us the best meals possible--and always greet us with a friendly smile and hello! Our Physical Therapy professionals treat us as their dear friends and not as robots. The social services workers here handle our problems with compassion and skill. When we have had previous issues with our personal care, our rooms or laundry, pest control, or even any issues with the other patients, they have responded in a thoroughly professional and helpful way. The rooms here are thoroughly cleaned daily by our housekeeping personnel and the laundry department assures an adequate supply of linen each morning for the day. My wife and I feel blessed to reside in such a compassionate and forward-thinking nursing home.

Bristol house memory care is what our family selected after touring more than a dozen in the area…read more The staff is carrying and very professional. The food is good and very tasty. Communication with any member of the staff and the owners is fabulous. The residents enjoy the activities and get engaged. It's a newer facility that is kept clean and maintained well. I recommend that anyone who is considering a memory care facility to tour this place and compare against any. I can't say enough good things.

My Aunt is currently a resident here. This place is the worst - insufficient staff, horrible food…read moreand management does not respond to complaints. My Aunt recently told me about the fire alarms going off at all hours of the day and night. I experienced it first hand a couple of days ago. While visiting the alarm went off and it was so loud and startling. I can't imagine having to deal with this on a regular basis. Apparently one of the residents is pulling the alarm and management doesn't know how to deal with the problem. Recently one of the residents came into my Aunt's room and startled her. My Aunt went out into the hallway and screamed for help - no response. When she tried to re-enter her room, the intruder shoved her. This is not the place for my loved one, nor is it for yours! They certainly put on a good appearance as it is clean and most of the aides are nice but management is horrendous. Older people deserve to be safe and have decent meals. This place is a disgrace. I'm sorry that I had to give 1 star in order to post my review.

We appreciated the attention to detail and kindness from the staff that showed us the facility and…read moretook us through the options.

Has gone downhill since it opened. Tremendous turnover. Calls go unreturned. Total disarray. Would…read morenot recommend.