My Mom had lived at the independent area for 3 years. The staff is very friendly. Medical care,…read moreCVS, coffee shop, movie theater- all right there, without needing to step outside. Everything is connected by bridges

The Rose Gardens has a site wide attitude problem. The level of care and concern is below average,…read moreand residents needs are not being met. Not enough help.. You can even overhear the staff say how this place "used to be good"

Parents lived her for over 10 years Beautiful setting, well…read moremaintained and a nice place to live Negative- on staff nurse is a mean, vindictive and manipulating person. A wannabe doctor that makes medical determinations on hearsay

I am an aid for several seniors at this facility. It is a nice place to live but there are not a…read morelot of consistent activities unless you're one of the younger seniors. It's a beautiful but I have been working there for 3 years dinners are awful. It's a ton of potatoes with a few small pieces of mean and under seasoned nearly raw vegetables. And dinners are 25 dollars a plate. I ask why the seniors don't complain they say they have been for years and are tired of it. I've seen the food they are getting from the time I started it's awful they minus will give Them ramen with a few pieces of dehydrated chicken. It's pretty sad. Charge a fortune for these retirement homes and are just giving them less and less paying people less and less and charging more so the big guy can pocket the money!

This is a great facility. Beautiful updated rehab Unit and Gym. The staff is so friendly and…read morehelpful and the Rehab staff does a great job to get people ready to return home!

Terrible place . Do not send your loved ones there!! They are so understaffed and do not care about…read moreanything and will not take good care of your loved one. It is nasty there! Please Please do not go there!!

Seniors Helping Seniors matched my Mom with a wonderful person who enriched her time during the…read moreday. Our helper was knowledgeable of the area, PATIENT, understanding and unflappable. We requested companion care and seniors helping seniors provided the exact type care we were looking for. The office responded to our inquiries in a timely manner and were exceptionally polite.

I have had the pleasure of working with the Seniors Helping Seniors team. I must say that they are…read moretruly wonderful folks. My mother whom they were supporting loved the folks that they sent. In her words they were kind and were great and caring helpers. She was comfortable with each and everyone of the support team. The Seniors Helping Seniors office staff was always available and was even able to send additional support staff when needed. They were a great support system when needed. I highly recommend them.

This community has it all! Independent, assisted living and memory care services all on one campus…read moreright on York Road in Warminster! Absolutely stunning community with great apartments. Food and service are terrific! What a friendly place!

The beauty of Heartis disguises the problems within. Our mother was scheduled to move into the…read morememory care unit. Unfortunately, it did not work out. Disappointingly there was a lack of support for our family and lack of communication from several administrators. Promised phone calls never happened. We needed to constantly follow up. To date we are still waiting for a "return" call from 4 weeks ago about money that was discussed being refunded for "leveled care" that she never received. I hope the residents at Heartis are treated with more care, attention and consideration than what we received.

My family and I are overwhelmingly happy with the way WEL UM have protected my parents! I can't…read moretell you what a relief it has been for me to know they are in no danger. I appreciate your efforts. I am sure you are catching all sorts of slack from residents, but as your updates clearly state, you have to look out for the whole community and have been doing an amazing job keeping them COVID 19 free. Thanks again!

Do not use their respite care…read more The aides talked about other inhabitants and their medical problems in my room when I could hear. One told me I shouldn't be there because my family should have been doing my laundry and bringing in things I needed. They are short-staffed and short-tempered. The nursing director told me they expect people to take no more than an hour a day, total, of staff time. Inadequate grab bars in the shower, no-slip decals in the shower are worn out and old, so shower floors are slick. They have refused to allow some people taken to the hospital to come back, even through pre-paid. This is dumping, which is illegal. Do not recommend.

My parents aged out at Telford, starting in independent living and then moving through every level…read moreof care that they had (Skilled, Personal Care, and finally Memory Care). I was not a fan of them moving in due to my perception of "nursing homes" but I learned otherwise in the four+ years they were there. Literally every single person we interacted with from the nursing staff to rehab to cooks, laundry, maintenance staff, etc. was like family. The professional level of care that my parents received (and us as their family) cannot be overstated except to compare it to the compassion that went with it. We were really clueless about what the last years of their lives was going to entail, and the staff here did it so much better than we ever could have. My husband and I ended up getting on the waiting list and now have a deposit down on one of the carriage homes being built; it doesn't get any better than this for end of life experiences. Aside from the fact that the carriage homes are gorgeous, the kind of care that is there as a "safety net" is exactly what we want. The added bonus is us both being on the same campus if one of us starts to fail in later years; not only does the other one not have to move, they can walk to visit, take meals and do activities together, and in some cases actually be together in the advanced care. (My parents were together in Memory Care.). I highly recommend Lutheran Home @ Telford.

I toured several facilities in the area and Telford Lutheran Community was the best choice for my…read moreparents. They have all levels of care. My father moved into independent living while my mom had to go into skilled nursing. My father is able to visit my mom everyday since they were located within the same campus. Bad weather no problem, you only have to walk across an enclosed bridge. The various levels of care both my parents have been receiving is exemplary. Telford Lutheran is like the Ritz Carlton of care facilities. When I would visit my Aunt in Florida I wondered why she did not get the same care at her facility. She was paying almost the same every month. Telford may be a little more than other communities but it shows in the care and people they hire. If you are searching for a place for your parents I would put Telford Lutheran on your list to review. You will not be disappointed.