I am genuinely shocked by how unprofessional this business is…read more I tried to buy an item from Belmont Coin & Jewelry. I emailed twice and called three times. When I finally reached someone by phone, I was told -- directly -- that they don't have time to answer emails or take calls because they are too busy. Read that again: too busy to answer customers who are trying to give them money. There is no proper online ordering system, no follow-up, no basic customer service, and zero respect for potential buyers. If you don't want to sell online or respond to inquiries, then don't pretend to have a website that suggests otherwise. This is not how a legitimate or serious business operates in 2025. Ignoring customers and brushing them off with "we're busy" is unacceptable. Communication is the bare minimum -- and they completely failed. If you value your time or expect even basic professionalism, look elsewhere. What a mess.

Went to take some 18k gold in told me it was $140 per penny weight over the phone. Got there then…read morethey told me it was only 120$ per penny weight. then they told me my 18k gold was only 14k even though it tested between high 16 to 17.5 on their Xray so now it was only 100$ per penny weight. When I was in there a few days previous they told me it was 18k. Years ago this place used to be fair but don't think I'll ever go back. Make sure to get some other quotes before you just take what they offer, they seem. I miss the old owners.

Been in a couple times, and each time was a very good experience. Took some of my relatives jewelry…read morein to get looked at, along with some pieced out broken jewelry to be sold for melt and each time received a fair price. Plan on going back in the future and would definitely recommend it.

Had a great experience here. Wish I would have found this place sooner. Repaired two pieces of…read morejewelry quickly and for a great price. Will go back when I can spend more time in the store looking at their selection.

I did my research before going to franklin street coins it's a beautiful little shop with neat…read morestuff and Phil is a pleasure to deal with, I came in with some really nice silver 10 oz roosters China panda some beautiful silver bars and I walked out with $5310 he told me to bring in my miscellaneous coins some time and we would go thru them great guy Greal business.

Not very friendly lady that greeted me.....I said thank you on my way out and......cricketsread more

Nice selection of fine jewelry. Great customer service with warm, friendly staff. Great work on…read moresome repairs and design work!

I received unprofessional treatment from Scott Hannig at Elizabeth Diamond Company at 7245 Far…read moreHills Avenue. He removed my stones from their original setting without my permission! And yelled at me when I brought this to his attention! Respectfully Terri M

Tony at Gem City Coin and Jewelry is the real deal. Super knowledgeable, honest, and went out of…read morehis way to help me. Found exactly what I wanted at a great price. Best coin and jewelry shop around -- five stars all the way.

Tony, the owner is a veteran, and very knowledgeable. He is the BEST! Very fair and honest.read more

For all your jewelry repair needs and much more. Jeff is very knowledgeable and trustworthy and all…read morearound nice guy! Proud to say he is my friend.

The owner is a very nice, honest man. He is fair in his gold and silver buying prices. It's a small…read morestore but has a nice bit of variety in choices. He also offers repair services at an excellent price.

Very informative down to the point. Highly recommend…read more Bought my silver coins on the spot.

They were very upfront and honest with what they would give for your jewelry/gold. They were also…read morefriendly and were not pushy which I liked. I will definitely use them again.

Very kind, helpful and super fair. Great experience. Also a very cool place. I had a few gold…read morechains from my childhood that I would never wear again. I was given a great price. Thank you.

Our friends have a jewlery business and come here to sell gold and silver and they recommended them…read moreto us. We've gone a few times for the same reason. Their prices are more than fair, they aren't sketchy, they are well informed in their business, and never feel rushed. I took in a white gold necklace and they offered me twice as much as 2 jewlery places I took them to. We are now clients for life.

Great service, ladies are friendly and helpful. Sold some items and received fair price.read more

They have good prices and are pretty clean. Most of the staff is very freindly and helpful…read moreespecially the two women who work there that aren't blondes (dark skinned lady and pale purple hair girl). The blonde is why they get a lower score. She was unhelpful. Even though the store was packed, she seemed uninterested in stepping up to help customers or even her fellow workers. when I asked her a question her attitude was sullen and unpleasant and she couldn't answer my question about layaways. I don't know who she is or why they hired her but if she is their, your best going to anyone but her,