(15 year ABO optician) I've bought glasses from them three…read moretimes now. Over that time the lab has deteriorated considerably and the opticians and techs are so rushed they make lots of mistakes. At least that was my last experience. I cannot assign blame to the employees, though. The real problem is that they need to move and/or open another location.

Customer service is on point. Good exam and knowledgeable staff. Lots of selection. Fast to get…read moreservice

Dr. Holmes has been taking care of me for over a decade and always nails my prescription. Everyone…read morewants to see clearly, but as a commercial pilot, it's a job requirement for Not only do I need to be able to see clearly to be safe, I also have to prove it every year to the FAA when I get my medical clearance to keep flying. Dr. Holmes gets it and has addressed my needs and always gets me set up to breeze through that part of my annual recertification. Nima is always on point with making sure my glasses are made correctly so they work with my needs in the cockpit. He is a wizard when it comes adjusting them so I don't look goofy and the glasses fit comfortably. All of the staff at Chesterfield Eyeworks have been helpful and pleasant over the years. I highly recommend you go here if you have a need for vision correction.

Highly recommend Chesterfield EyeWorks to anyone who has been ran through their eye exam like…read morecattle and then pressured to purchase any and every set of glasses/contacts and options available in the store like so many other eye doctors especially the franchise shops. These guys are friendly, well informed and take the time to get to know you and your needs. Everyone from the front desk to the ophthalmologist is great. No huge sales pitch, no pressure to purchase or try to add on more services or products than what you need. I've been wearing eyeglasses and or contacts for over 40 years and have seen many different eye doctors over the years and these guys are about as close to perfect as it gets.

We are from California and we're on vacation in the Ozarks when my significant other lost her…read moreprescription eyeglasses near Branson. Unable to find them, we called around for an optician and found Queen City. They were able to take our replacement order over the phone, asked me to text a copy of the prescription (which thankfully we had with us) and then drive in the pouring rain to Springfield. Within a hour we got to the store, picked out frames and then waited just 15 more United to get complete glasses. They were literally faster than the McDonald's next door! Great service and great expertise. Highly recommended.

I have been a customer here for at least a decade. Over the past 5 years care has increasingly…read moredeclined. I understand that price is changed with insurance but they would zero my account out every single time on one pair of glasses. Recently they told me my glasses would be completely covered but then they told me I needed $47 to get my glasses for $57 to have the mail to me and I live in the same city. The glasses that I got in August last year are missing rhinestones and when I tried to push the thing of the bridge of my nose the glasses broke in half. They will not replace the frames. Which are a cheap pair manufacturer product with inflated prices. I called them and told them today that because of treatment and decline in quality that I would not be coming back she said okay thank you have a nice day and hung up. I will never go back here beware

One Star I had a terrible experience with this eye clinic…read more They initially told me they accepted my insurance, but later sent me a bill for the full amount. When I tried to resolve the issue, the billing department was never available to speak with me. Instead of getting any help, I eventually received a collection letter--with an additional $80 fee added on top of a $190 eye exam. Also, the exam was done on 4-9-25 and the account was sent to collections on 6-9-25. Very disappointing and unprofessional. I would not recommend this clinic to anyone.

I had great service at Sunshine Eye Clinic. I worked with Optician, Kirstin who gave excellent…read moreattention to the problem I was having with my eyeglasses. She went above and beyond to help me. I can't say enough positive things about my experience. She definitely takes pride in giving the best service. I will definitely be buying more glasses here. Not all optical clinics are the same.. This clinic cares about the clients and it shows with their staff.

Before we dive into the specifics, know this: If you're the kind of person who doesn't mind paying…read morea little extra in exchange for great, prompt service and aesthetically pleasing surroundings, you will probably enjoy your experience with Vision Clinic. If, like some of the negative reviewers on this listing, you are shopping for a bargain, you should look elsewhere. As far as optometry services are concerned, I've clearly thrown my lot in with the former group, having been a customer here for three consecutive years. And it's not hard to see why: the staff run one of the tightest ships I've ever seen, with a wait time that never exceeds 10 minutes, and the wait itself is made more pleasant than usual by the comfortable surroundings of their visually impressive offices. That said, I have never purchased frames from their opticians for precisely the reasons mentioned by other reviewers - the same quality is available elsewhere at a far lower price. That holds true for contacts as well, BUT if you need some in a pinch, there's a good chance Vision Clinic will have them in stock, whereas their competitors often have to order them, which obviously means more waiting. It's a truism of our time that convenience and pleasant experiences often come at a premium, and that axiom certainly holds true for Vision Clinic. But on balance, I think you'll find that the organization's positive traits are worth their costs in the end.

I initially scheduled my appt and my daughters appt back to back at vision clinic Springfield. I…read moreasked repeatedly about bringing my 3 year old and shared her background, what she went through as a micropreemie, and making sure they would be qualified to work with her and understood what needed to be done. I was told, yes ma'am, yep! Yes, we can do that! Absolutely. Don't get me wrong I LOVE my doctor that I see for myself as an adult but I think it's ridiculous that the staff didn't know how to work with my child. I literally had to take charge of the appt because they asked my daughter what letter is this? SHE JUST TURNED 3. Sweetie, can you tell me what this line is?? Nope, I literally took control and said can you show them where the birds are, the cake, etc. they tried taking pictures of her eyes and couldn't even do that. This appt didn't look remotely close to previous appts I have been at. I suggested multiple times, we can move forward with dilating her eyes but they weren't comfortable making her more upset. On top of that, we were referred to another doctor within the same office but didn't give the option to schedule. I had to call back and schedule. Why was I told that they could take care of the appt and walked out feeling so frustrated and upset. I still had to pay for her visit and we couldn't even get answers. Now to move forward with another Dr in the office and it's a "medical" visit and I have to pay more again when I should have gone to her in the first place. I'll come back as a patient because i love the doctor that I see but I have such a bad taste about how these tests went and how I took charge of the appt because they didn't know how to talk to my child to get the answers they need. They should have pointed us in the other direction instead of wasting our time.

Really outstanding. The staff seems professional and I have nothing but good to say about the…read moredoctor himself. Highly recommendef.

several things wrong. 1. i was given a test with out…read moreconsent and they charged me a $20.00 fee 2. they would not give me my glasses until i paid that fee. 3. i had another pair of glasses that they "fitted for me" and they broke the arm of the glasses! did NOT tell me just covered it up with a plastic tube type fixer. 4. they have gotten my script wrong, its a bifocal and its hard to see anything It took us a year to get these 2 appointments (my autistic son and myself) 5. the material of the glasses feel thin and not well made. I have tried to get them to fix the problems right after they occurred and they said once i leave the office with the glasses they are not responsible any further. ( after i was told to give it a few weeks to adjust to the new glasses and then come back in)

Purchased a pair of glasses with my insurance and the glasses broke twice in the same place over a…read moreperiod of 9 months. Their warranty only covers ONE repair in a calendar year and then they make you pay out of pocket for any other repairs.... I've worn glasses for 15 years and have had one of my pairs last me 4+ years without breaking. Downtown Vision Clinic will sell you cheap and poorly made frames and then tell you S.O.L. when they break on you more than once in a single year. I will never be going back to this place for glasses ever again, worst warranty and quality of frames I've ever experienced.

Our grandma broke her glasses this morning while she was ill. We knew this was a holiday weekend…read moreand feared we would not be able to repair the glasses for Grandma. I called Vision Clinic on Olive St. The receptionist who answered the call was kind and helpful. She said, "of course we can help." As I walked in a technician, Kelly, took my grandma's glasses right away and made the needed repairs. Thanks to the Vision Clinic, we have glasses for Grandma this holiday weekend.

I had an appointment at the end of October to get glasses and contacts. I had no problem in the…read morestore, besides the doctor giving the exam was pushing Eye Glass Worlds contacts that I did NOT want. I got my glasses completely fine but only received my contacts today April 1st because they took 3 extra weeks to ship originally when I told them I was moving in a month, they assured me it was fine and I would get them before I moved. I didn't get them, and when I asked them to ship it to my new address they didn't label it correctly so they were never shipped, had to call multiple times to get this all done. When I got the contacts they are the cheap Eyeglass World brand ones that I explicitly told the doctor I did not want and were nearly the same price as my normal acuvue contacts I use. Never go here.

We just tried again, after 3 years. We worked with pleasant but untrained employees that have to go…read moreask others how to do things, or go get someone else to check their work. To be fair, this is a really nice shop and they do have lots of nice frames, and there are several pricing tiers for those who want to save a buck. Where it all goes sideways is the confusing mishmash of BOGO deals designed to buffalo the unsuspecting customer, including multiple lens "enhancements", and a myriad of exceptions if you are using insurance. Employee was only cooperative when it came to upgrades/additions, and flat out refused to give me an idea on what my "out of pocket" was going to be without starting the actual purchase process. As a heads up, just be aware of your "out the door " cost, as well as the price on that "free pair!"

The best exam I have ever had in my life. Dr. Berman was so thorough and explained so well so I…read moreunderstood. He did not rush and made me feel like he was truly interested. He is very experienced and takes time with you. After going to Costco with a horrible experience there, I am going back to Pearle for a good exam. Never should have tried anyone else.

been back twice and still can't get my eyeglasses right... i should have never crossed the street…read more As two years ago i went to Staton Eye Glasses and that pair still works ....