Whoever it was that met me at the counter was extremely rude. He was on the phone when I came in…read moreclearly holding a camera bag I was interested in selling... I was waiting patiently to speak with him and looking at the merchandise near the counter. He sounded like he was being rude with the person on the phone, then when he got off the phone he looked at me and said "what do you have?" No hello, no how can I help you. When I started to say "I have a digital camera you might be interested in", he interrupted me saying "we don't want cameras, we have things we are trying to get rid of". I thought to myself it's a store... You're tryin to get rid of everything, but don't you want to make money? Oh well, my business will go elsewhere from now on.

From the owner: Largest in Ohio Friendly Staff Pay the most for items Car truck van tow dolliesread more

Amazing business. Very helpful and professional. Also very fair on deals. Easy to deal with…read moreemployees are awesome.

Very professional staff. This is my go to place when I'm looking for jewelry. Seems to have…read morefrequent new selections and the prices are way better than the jewelry stores

Fantastic place, best pawn shop around fair prices on pawning selling and buying…read more Can't recommend enough, this is the only pawn shop I will be going to in the future, I hope this guy puts the scam artists and rude pawn brokers in this area out of business with his standup ethics and friendly place. A+++ 10/10

From the owner: Our pawn shop specializes in helping you trade in your unwanted items or find a great deal on…read morefirearms, jewelry, electronics, tools, and more. We bring our experience from both a pawn shop and gun shop together to give you the best shopping experience here in Lancaster. Stop in our store or follow us on Facebook to see our latest stock!

Great guys that work here! Super nice and honest and would recommend anyone to come here!read more

To Whom It May Concern, To Long Did Not Read: Donald…read moreHackworth, owner of Don's Loan, got my stolen firearm in as a pawn, made me pay to get it back I tried to work with him. He refuses to work with me and it went to court, and he is currently ordered to pay me $489.00; however, he refuses to communicate/pay the owed amount. The following is an overview of my interaction with Donald Hackworth, who is the owner of Don's Loan. Due to these issues, I have been trying to correct an error on his part, which he is adamantly refusing to address. This is an explanation of the issue and a warning to everyone to avoid doing business with him at this time. Delaware County Sheriff's office notified me that in roughly August of 2025, a firearm I had stolen was found at Don's Loan, and upon reaching out to them, they stated there was a hold, but I would have to travel from my home to the pawn shop to pick up the firearm, and that it should be at no cost to me. However, upon arriving at Don's pawnshop, I was forced to pay him $200.00 to get my gun, which had been stolen and pawned out by him, and was told to reach out to the victims' fund or file in small claims court to recover the money that Donald forced me to spend to retrieve my stolen item. I then reached out to the Ohio Victims Fund and was informed that this is not something that they handle. Prior to trying to complete and legal filings I reached out and Spoke with Donald via phone call and he stated that he would look into this matter and then get back with me, however this never I happened, I then sent a letter on November 24th 2025 in which it was certified mail thus Donald Hackworth had to sign to receive it again requesting to work out and agreement at which time he again never responded a deadline of December 4th 2025 was given prior to any legal filings being filed. However, I sent a follow-up letter again, wanting to give Donald an attempt to address this prior to the court filing, and extended this to after the holiday, at which time the deadline for a response, whether that be a phone call, text, email, or letter to discuss and make this matter right, was never received. This occurred on January 6th, 2026. Almost 6 months post this event I was forced to file in court to address this issue with was set for 3-17-2026 to be heard in court. Still, Donald never attempted to reach out to address this matter. He did mail and file a letter with the local court on January 27th, 2026, stating that he was requesting that the case be moved to his local court to make this easier for him. However, the court denied this motion. There were no communication attempts from Donald at any time, and on 3/17/2026, the court hearing was held, and Donald did not attend. The court found in my favor, granting me the original $200.00 owed, court costs, and the cost of me having to take the day off work to attend the hearing. This in regard to the Ohio Revised Code a Judgment entry, and the proper paperwork was sent to Donald on March 24, 2026, in which he signed and accepted the paperwork on March 27th 2026. There, however, was no contact from Donald again, and a secondary notice outlining that I would be posting this review and using other actions to address this issue was mailed to Donald on April 28th, 2026, in which he signed for this on May 1st, 2026 and I am currently writing this review on May 18th 2026, still with no communication from Donald or Don's Pawnshop. This is to show that even when a court orders that Donald and his pawnshop are in the wrong, he refuses to make things right, ever attempt to address this at a lower level had been made, and Donald and Don's Pawnshop refuse to work with or address this issue. I would advise everyone to be extremely careful with regard to working with this man or the pawnshop due to these sorts of issues. Below I have provided information concerning the governance of these rules in case you are to become a victim of Donald and Don's Pawnshop The Ohio Department of Commerce The Ohio Court Case Gessner V Gregg's Pawnshop Inc. 2009 Our Court Case: CVI 2600005 (Lawrence County Municipal Court: Bandon Dunn V Dons' Loan)

loan star pawn shop in xenia ohio is absolutely amazing these people are great…read more they make you feel like family, they go above and beyond too help you find exactly what you are looking for i absolutely love this pawn shop sure gonna be mine from now on!! your customer carolyn cockrell Everything is Awesome here Their value is great

I went in to this pawn shop planning to purchase a guitar if they had one I liked. I was greeted by…read morean older gentleman who I suspect was the owner and he asked if I needed any help. I told him I was just looking at his guitars. He hovered around and I asked him if he plays guitar. His response was a short, "yeah". Still no big deal, but not friendly. I spotted a nicely priced, and beautiful guitar so, I asked to see it. He obliged and got it down for me. I then was looking for a place to sit to play it a little (I pretty much already decided to buy it, but I usually never buy a guitar without playing it first). He then said, "Oh, planning on staying a while?". I just wanted to play it a bit before buying. I was so turned off by his customer service. I seriously felt like he was treating me like a criminal. I decided not to buy it and am really upset. It was beautiful. I refuse to give my money to someone so ungrateful for a paying customer. No one on this street in any of these shops treated me like this. He was the only one. I'm really bummed out because, I wanted to buy it and was forced to walk away so as not to give him any business. He evidently didn't need the money. Must be nice.

Service is prompt and reasonable prices. I will certainly shop there again. In fact, I plan to…read morepurchase a dvd player and dvd discs.

I have know the owner since 1998 and I cannot write enough good things about him and his staff…read more These are top notch people that understand the importance of creating value for the customer and being fair. Please consider Don's Pawn Shop for your needs, new/used and for selling at an equitable price!