I have nothing but positive comments about this business! If you are looking for a wide selection…read moreof fine jewelry, both natural and lab grown diamonds and great customer service, this is the place... Gates went above and beyond to make this a positive experience for us... I have trouble making decisions, he was very patient and kind thru the process of selecting lab grown diamond studs and a pair of small huggie hoops for second piercing... very accomodating when I made an exchange in setting of studs and when I needed assist learning how to open and close the hoops... I appreciate all of it and will return in future and share my experience with friends!! Thank you Gates!! The Nagys This review is my experience at the Kettering location on Far Hills Ave. 45429

On 1/3/2024 I went to International Diamond Jewelers 6743 Miller Lane Dayton Ohio to have a diamond…read morering appraised. I walked into IDJ and ask the assistant can I get an appraisal on the ring. She told me that she would take the ring and check the prongs on it then give it to the appraiser. The assistant took the ring behind a wall for about 10 minutes. When she came back she said I had two diamonds missing. I was told the best thing for me to do is to let them send it out for repair then have them appraised it for the true value. I told her no just give me the appraisal. The assistant said that she don't know if the appraiser will do it but she would ask. I did get the appraisal. What's noticeable is that they do the prong check behind the wall and the appraisal in front of the wall where you can see them. Where's the transparency. After getting the ring appraised I spoke with Kari Shawen assistant manager who gave me the impression that she don't care. I spoke with Mr Gates general manager. Mr Gates response is chilling. He begins with I must not know what I'm doing buying rings with missing diamonds. Then he said I'm probably buying my rings from shady people. Then he said I was not happy with the appraisal amount. I told him the only thing that concerns me is the damage done to my ring. Mr Gates told me that he watch a video and said that my ring was not touch. I asked him if I could see the video and he said no. I wonder if International Diamond Jewelers make more money on repairs then actual product sales. Interesting.

Nice friendly staff that greats you when you enter. I love…read morethe bargain bins, I found something that was a bargain in the bins......fantastic. The staff answered all my questions, I pointed to several shinny coins and asked how much, prices were in line with what I expected. I asked about bullion silver prices, seemed similar to other places. If you don't see it in the case, ask, they might have it, but it's not out. The place is small, so it's a little tight, if more than 2-3 people are in the coin area, but the have a nice place to sit while you wait.

I am genuinely shocked by how unprofessional this business is…read more I tried to buy an item from Belmont Coin & Jewelry. I emailed twice and called three times. When I finally reached someone by phone, I was told -- directly -- that they don't have time to answer emails or take calls because they are too busy. Read that again: too busy to answer customers who are trying to give them money. There is no proper online ordering system, no follow-up, no basic customer service, and zero respect for potential buyers. If you don't want to sell online or respond to inquiries, then don't pretend to have a website that suggests otherwise. This is not how a legitimate or serious business operates in 2025. Ignoring customers and brushing them off with "we're busy" is unacceptable. Communication is the bare minimum -- and they completely failed. If you value your time or expect even basic professionalism, look elsewhere. What a mess.

I had a citizen eco drive watch (recharges by sunlight) that had been in a drawer over 10 years…read more The battery was dead. I had done a little research and learned it needed a new capacitor. I went into Charlies and was a little skeptical. It had cases of jewelry and watches, but I didn't see a work area. A young lady came out and met me, I showed her the watch told her the problem she said, "it needs a new capacitor". I knew I was in the right place. They even got it fixed faster than they said, I recommend them if you need to have a watch or clock repaired. In fact I will be bringing some old clocks in need of repair! Chris W.

I can't say enough amazing things about Charlie's Repair! From the moment we walked in, the…read morekindness, patience, and genuine care we received were beyond anything we expected. They went above and beyond to help my wife and me with her ring, and you could immediately tell this wasn't just about making a sale or completing a repair. They truly cared about us, understood how meaningful the ring was to our family, and treated it like it was their own. The level of service, attention to detail, and genuine kindness they showed us is something you just don't find very often anymore. My wife walked away incredibly happy, and that alone means the world to me. If you're looking for someone you can trust with something precious and sentimental, I wholeheartedly recommend Charlie's Watch Repair. We are incredibly grateful for everything you did for us. 10/10 -- absolutely amazing people and an amazing experience!

Ed was fantastic !!! He handled everything professionally made the…read moreexperience smooth and seemless- My wife was totally happy with our purchase and re-making her wedding rings and when I purchase any jewelry from Harris (none better) I will be back too see Ed. The store is beautifully decorated and they make you feel at home. thanks again for the great service !! Dave and Paula Warren

expected transparency, expected that my silver bullion would be tested, a documented buy bid…read moreoffered which would take about 45 minutes for what I had provided. I got 10 minutes, no explanation how the silver was evaluated and I felt like a mark. This is NOT the place to sell gold or silver coins. It was rushed, lacked documentation , the apointment setter said it will take awhile for all of this, and this was not consistent with the 10 minutes that I got.

DO NOT SHOP HERE!!! I bought a "solid" gold choker from the company in 2018, when they were still…read morelocated on Salem Ave. I just recently had the chain test and discovered it is gold plated. I spent almost $4,000 just to be lied to. I'll rather shop at Ross then this jewelers.

From the owner: We are a local family owned jewelry shop with over 60+ years in business. We excel in jewelry…read morerepair of any sort along with providing the best in customer service. Our focus is to provide exceptional work with unbeatable prices in sales and repair.

I am very hard on my rings. Between washing my hands constantly for work or using hand sanitizer, I…read morehave scratched, dented, tarnished, and dulled all my favorite jewelry. I recently took 4 rings to Sam at Sterling Studio for repair and polishing work. She was very informative and told me what she could do for each setting and stone (some needed more work than others, and some of the stones were less easy to work with). I appreciated her honesty in how well she could restore each piece. Sam definitely under-promised and over-delivered. I just got all 4 rings back and they look like new! Each setting is rounded again (I squashed my rings into ovals), all the dents and scratches to the silver are gone, and the finish of the stones has been reworked and restored. This was well worth the wait and pricing!

Sam's store is one of a kind. She is open and honest with her customers and helps guide them in the…read moreright direction. I've been buying jewelry from here for nearly 10 years and everything has held up beautifully. There is a wide selection of rings, pendants, chains, and earrings. Everything is amazing quality and priced fairly. Whether you need a stone reset or a ring remastered, Sterling Studio is the place to go!

I have a ring custom-made and couldn't be more thrilled with the outcome. It's absolutely stunning.read more

We had a chance to have Mr. Thuan Nguyen make our wedding rings a while ago. He did not disappoint…read moreus and made us the perfect custom rings that my wife and I love them so much, from the design, the size, to the price. Since then, I had a few more opportunities working with him, as well as referring him to my friends for their jewelry need. We only heard all good things about Mr. Nguyen, including some difficult fixes or custom designs and they were all happy with the result. One mentioned because he is the only jewelry technician with a Master's degree in his field in this state of Ohio, so nothing is much challenging to him, to be trusted with the most important and valuable items from the customers, not to mention he has invested in some special laser devices that not many stores have, which made things perfectly cut and customized. Besides, I love to support this family-owned local business, with friendly staff, honest owner, clean space, and most importantly, elegant selection of jewelry. Highly suggested ACT Jewelers for any of your jewelry need!

Outstanding service and top quality workmanship. I took my wife's diamond bracelet in to have it…read morerepaired, it had some stones missing. When I got it back in a couple of weeks it looked like new. She was so pleased and happy and so was I. I had previously taken it to several local Dayton area jewelry shops and they all told me that it couldn't be repaired because the diamonds had a unique shape and were not available anymore. Keva not only found the stones but replaced them with expert precision. The bracelet looked like it had never been damaged at all! I will never take any jewelry for repairs to any other jeweler. Their prices are absolutely reasonable. Try them out you won't be disappointed.

They are very professional and genuinely cares about their customer. i highly recommend them in all…read moreaspects.......jewelry repair and shopping for a new piece of jewelry.

I received outstanding Customer Service from Naila. I came in to get my ring sized which I…read moreexplained when she pleasantly introduced herself. My ring is coming from Europe and the appropriate size had to be measured and mathematically conformed to European measurement. She took her time sizing me and happily transferred the European size. The whole process was done with a pleasant and professional manner.

Super friendly sales staff and a great selection of jewelry and watches. The new renovations are…read morebeautiful, very upscale feel but still comfortable.