They provided such respectful compassionate care to our family member till their last moment. The…read morestaff treated all of our family with respect and we felt very confident with their care of our dad.

Tis is state of art facility, best service in Springville and Clovis locations. Employees are very…read morewell trained and professional, my uncle is verry happy with Sierra care in Springville location, it is vey beautiful location wit bedroom overlooking to the Lake. I want to thank Sierra care for providing such excellent service.

After my mom accident followed by surgery, she was transferred to Gateway Post Acute facility for…read morerecovery and rehab. The office staff is welcoming and very friendly. Kyle who was my mom's RN was very caring and always available to my mom's needs. The CNA's were attentive and caring. The Physical Therapy staff is all amazing! Thank you Amy and her staff. Overall, having a loved in a facility is really a partnership with family. Both need to be available to the patients needs. I know that sometimes at nights and weekends there might be fewer CNA's, the family needs to ensure that their love ones are taken care of 24/7. Thank you to all the staff there; you provided the good quality to my mom. Take care

Didn't explain the rules and regulations when I got here they should have done that to everyone I…read moredidn't get the prayers to better understand the rehabilitation other than I needed the therapy because of the weakness that I was going through made it difficult for me to get around so the people here especially Raul help me conquer that wish I thank them to God that he did!

My mother lived at Sierra Valley Rehab 3 times over a 5-month period, and we cannot imagine a more…read morecaring, consistent staff. Every nurse, nursing assistant, respiratory therapist, and staff member greeted residents by name, always with a friendly greeting or expression of care. My mother came to know and appreciate each of her caregivers, looking forward to their return and greeting them with genuine pleasure and gratitude. In large ways and small, the staff at Sierra Valley Rehab communicated care. From gentle explanations (I'm going to help you turn onto your side now, Bobbie) to tender greetings (How are you feeling this afternoon, Miss Bobbie?), staff conveyed respect and personal care. Our family was fortunate to be at Mom's side throughout her illness. Sierra Valley Rehab accommodated our desire to share her days as much as possible, ensuring everyone's comfort and accessibility. Dawn, the Intake manager, was clear and concerned when discussing Mom's needs. She would respond to any phone call, letting us know when she would be available or stopping by Mom's room to answer any question. Cynthia was Mom's primary Charge Nurse, and we could not ask for a better advocate for Mom's care. Cynthia was always aware of Mom's diagnosis, any changes in her needs, and was consistent in reflecting on adjustments to Mom's medications. She would synthesize and extrapolate, offering insight and advice whenever our family felt uncertain of Mom's needs. But perhaps most importantly, Cynthia conveyed a tenderness, a gentle strength, and an absolute understanding of what Mom was experiencing day-to-day and what her children, her family, were experiencing as her health weakened. By the time Mom's health was clearly deteriorating, we offered to take her home, to return her to her house. She didn't want to move. She told us she felt safe at Sierra Valley Rehab, adding that the staff anticipated her needs and offered an extra helping hand whenever needed. We understood her point of view - because we shared it. I want to recommend Sierra Valley Rehab to you and your family. For me and my family, it will always mean Care, Comfort, and something like Love. - Robin (Caulk) de la Llata

The phone system used to speak with current resident patients is antiquated, it is rare for myself…read moreand wife to get through to speak with our father in rehab. We live long distance, so it's very important that we at least have contact with him for his own sanity and rehab. We have inquired about the phone system problem and there seems to be no resolution of it. However, when we visit, the staff is overly friendly and obliging. They all love Stan and call by his first name. We are grateful for the reports and love. It is a challenge. We have no control over.

I want to thank the wonderful staff and Admissions Coordinator Sonia Huerta for doing an…read moreoutstanding job in helping my brother. When he was excepted, he was taken in and immediately transitioning started. He was fighting for his life and could barley talk, couldn't feed himself or stand. Less then a month later his coloring is back he is able to talk stand and feed himself. While he is still learning his balance, he is worked with twice a day in getting his strength up. I would highly recommend this place. They keep it very clean and each and every person is treated exceptionally well!

The office in Porterville is closed. They want all patients to go to the Exeter office. They also…read morehave an office in Visalia. I received excellent care from all the doctors and staff. They also take Medicare. My only complaint is their phone system. If you call the office, you always have to leave a voice mail. When someone finally calls back, they are obviously calling from home. I've heard babies crying and other non-office noises in the background. And the employee calling does not understand English very well. Its very frustrating. I'd rather speak to AI. Parking was a huge hassle. Very few available spots at any time of day. I hope the other office is better situated.

Been trying for two weeks to get an appointment as a new patient. No one answers the phone. I've…read morehad no response from the online appointment request, voicemails, or texts.

Friendly staff, well informed and they take time to answer all your questions. Highly recommend.read more

Came to discuss care of a family member and the staff was very friendly. They took the time to…read moreanswer all my questions. I would recommend this place.

very great caring group of medical professional personal visits are nice and friendlyread more

They did my daughters ultrasound here it was a very pleasant experience I loved it. They were very…read morefriendly and i got my daughter a heart beat bear she loves it