This outlets is 15-20mins away from downtown LA. pretty good location. Lots of visitors for sure…read more They have corridors along the shops. It really helps with the hot days. Sports, fashions, shoes, high end brands are all in this outlet. Discounts in many stores. The staff were nice in the stores we visited. DON'T USE THE BATHROOMS BY FOODCOURT. They only have 3 gender neutral stalls. The line is forever. Several parking lots (free and valet). Easy to navigate inside the outlet. Benches for people to sit. Many vending machines for drinks/water.

With it being summer, I wanted to avoid the desert heat at the Cabazon Outlets, so I decided to…read moremake the drive to the Citadel Outlets instead and honestly, I'm so glad I did. I originally came with the intention of just relaxing and window shopping... you know how that goes. Somehow, those are always the shopping trips where you find the best deals. I ended up leaving with way more than I planned, including a bunch of cute clothes and new shoes. Can we also talk about the lululemon outlet? Where have these deals been hiding?! It was such an unexpected gem, and I found so many pieces I loved. Another thing I appreciated was how easy everything felt. Parking was simple, walking around the outlets was stress-free, and the overall atmosphere was much more relaxed than I expected for an LA shopping center. If you're looking for a fun shopping day without melting in the summer heat, I'd definitely recommend making the trip. Just be warned... if you tell yourself you're "only window shopping," you're probably going home with shopping bags.

Loved the store the moment I walked in. A few weeks prior, I visited the main Nike Company Store at…read morethe headquarters in Beaverton, OR. The staff was great, informed me about sale items, This location has it all, clothing, shoes, back packs, gear and equipment. You can find something for the entire family, I did. Street parking is tight so be careful where you park

We needed to check out the wall for goodies. I appreciate the service because at least four…read moreassociates offered me a shopping bag. We picked up some sale items that had a bonus of 30% off !!! Parking is available in their lot behind the store or if you're lucky street parking. The store was clean and organized.

I have no idea why the store is open. It's very dark inside. The inventory consists of blankets. I…read morecan't imagine anything that anyone would want to purchase from here. I would pass on this place if I were you. No deals to be found for a retail customer.

What a joke. People walking around without face masks and giving you dirty looks like they're…read moredisgusted with you wearing one. Not one security guard in sight either to enforce mask wearing. That being said the stores seem to be mandating masks which is always a good thing, especially during, I don't know, the WORST PANDEMIC IN OUR GENERATION.

Stopped by the Coach store at Citadel Outlets while browsing for potential birthday and Valentine's…read moreDay gifts for my boyfriend, and it was a solid visit. The store is big and two stories, which was nice since it gave us plenty to look at--even though it was a bit busy. We skimmed both levels, and despite the crowds, everything was well organized, simply displayed, and very clean. The employees were super helpful, answered all our questions, and made the quick visit feel easy and stress-free. Although we didn't stay long, I saw lots of pieces I genuinely liked, and I'll definitely be back when I'm ready to shop more seriously.

jasmine was so kind to us!!! i knew i wanted a bag today and was 100% walking out with one. Besides…read morethe fact that the first 3 employees at the front might as well been statues because they didnt say hello AT ALL..... lol not a care in the world to stop their conversations. This location has such a wide variety that i almost walked out with multiple bags !! jasmine saw my indecisiveness and immediately helped me out. definitely look for her if you ever come in !! Absolutely love my bag by the way!!!

Large and well-organized, two-story store…read more Many items are on sale daily, so visitors get a lot for their buck. The selection of shoes, clothing, workout gear, and other accessories is huge, and the store is always fully stocked. Service from all employees is FANTASTIC; they are all very helpful, hardworking, and friendly. This is definitely one of my favorite stores here at the Citadel Outlets.

My son had a really scary incident here today when his Crocs got caught in the escalator. The…read moreescalator started pulling/eating up the front of his shoes, causing him to fall forward. Thankfully, he was able to get his feet out, but looking at the damage to BOTH of his shoes, this could have been so much worse. What bothered me the most was how the situation was handled afterward. The manager, Hilda, immediately put the blame on him by saying he wasn't paying attention. Look I was already embarrassed and Im sure my son was also embarrassed having to walk around afterward with both of his shoes completely chewed up in the front. He's a kid. He had just fallen, his shoes were ruined, and he was embarrassed and then to have an adult tell him it was because he wasn't paying attention just didn't sit right with me. I understand accidents happen, and I'm not claiming to know exactly why his shoes got caught. But I don't think immediately placing blame on a child before even reviewing what happened was appropriate or compassionate. They also didn't file an incident report. I'm extremely thankful my son is okay because looking at what happened to his shoes, I keep thinking about how differently this could have ended. I really hope management takes this seriously and uses it as an opportunity to review both escalator safety and how situations involving children and customer safety are handled.

I always love coming to the Kate Spade outlet stores. They have so much bargains going for them…read morepurses wallets accessories. You can come away with buying more than one person and still not break the bank. Great selection great value great service when coming to this outlet ask for Bell.

Love Kate Spade and the quality outlet merchandise, something for all tastes, BUT the salespeople…read moreare too AGGRESSIVE. I almost left because I was approached by one every few minutes. That's why I docked one star. If I didn't need a large bag for every day use, I would buy so many of their cute small purses. They have good sales, and sometimes further discounts upon discounts but very few clothes here and a small leather goods section. I notice some jewelry styles I bought here a long time ago are still sold. That speaks to the design's timelessness. To avoid crowds or having to wait outside, come during off peak times and only very early or close to closing on the weekends.

One of my new favorite stores to shop at Citadel Outlets…read more The location has moved to a bigger storefront just a few months back. The staff is usually well attentive while you're shopping and explains all the current sales. Typically the selections of New Balance sneakers are extensive. Their shoes are very comfortable and offer regular and wide options. The deals here are consistently great. Some weekends 50% off or sometimes they offer buy 1 get 1 one 50% off. Each time we visit I find new stylist sneakers and apparel on display and available for purchase. It gets pretty crowded in here on busy weekends, but it's expected. Overall, this location is a must visit for me since I enjoy New Balance's catalog of selection. There's deals just in time for the holidays. ( ^_^)b

Love shopping here. I always find great deals. Some shows were buy one na get one 50% off today…read more Also the clearance rack had nice running shoes for $41.99 the whole was 30% off the sale price. Amazing prices for very comfy shoes. The store is always organized and customer service is great. While I was there at least three people asked me if I need help. That's awesome service right there.

Sales! I love it! The crowd went wild (because it's so…read morecrowded). But otherwise, good way to spend your money on clearance items - got some great sparkles for great price. Don't forget to use your Disney Chase card if you got one (have to tell them that you're using it for the additional 10% off)

It's so nice to come across a Disney store since the one in Temecula had closed down permanently…read more Great place to find everything Disney. Love the selection of various Disney plushies as well as the prices for them. Most plushies are in the $20 range, which is pretty reasonable. My daughter and I were searching for a Maui hook (from Moana), and I didn't think they had that... but they did!!!! So cool!! I love this store and definitely coming back when I need more Disney items.

Visited Citadel Lululemon and had a wonderful time there…read more Not sure why reviews are so low stars. I expected outlet prices and outlet prices they were. Store staff even went out of their way to answer all my millions of questions and found a size or two for me. You usually would not expect this kind of service at an outlet. I was truly impressed. Selection was huge: colors, sizes, etc Will come again!

I visited Lululemon outlet store and had a wonderful experience. I used a gift card to purchase a…read morepair of workout pants for $59 -- a great deal -- and was fortunate to find my size. Please know that there are no returns so please buy knowing that. I want to give special recognition to Katelin, who helped me and checked me out. She was incredibly helpful and had an infectious positive attitude. She even noticed I was a Lakers fan don't know how struck up a great conversation -- that kind of natural small talk is a true gift. While I was waiting in line, she proactively recommended a buy-one-get-one promotion on a workout bra to another customer -- going above and beyond without being asked. That kind of genuine, attentive customer service is rare these days. Katelin, you will go far in life. Keep that positivity!