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    kate spade new york outlet

    3.6 (162 reviews)
    Closed 10:00 am - 9:00 pm

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    Kate Spade 454, large.
    Thu G.

    I called twice on July 5th about the Kate Spade 454 bag and both times, I got to talk to very helpful employees. The first employee went to check if they were in stock (they were!) and he did not hesitate to answer when I asked for the price. He gave me the price based off of the current on sale rate, but I forgot to ask when the sale will end. I called again later and the employee told me usually on sale rate changes on Tuesdays. I ended up going to the store the same day and had to wait in line. Once I reached the front of the line, I asked where I could find the bag and the girl happily answered where it was located. I was debating black or gingerbread and another employee, Veronica, helped me decide on the color. At check out, the cashier, Victoria (per my receipt), was also very kind and I ended up with an extra discount. All in all, one of the best retail experiences I have ever had!

    Gohar K.

    A must stop while shopping at Citadel. I always find something cute and reasonably priced. This store is always clean and organized. The employees are friendly and helpful. Today I got a cute Minnie purse for my niece for her birthday. How cute is that? Check them out when at Citadel.

    Zippy pebbeled bag and wallet
    Maria C.

    Loved it!! OMG!! I can't say it enough, The customer service, the way they handle their attitude under so much stress! Simply impressive I visited this location after Xmas the line to go in was long but did not take long to go inside! The Wait was probably 5 minutes at the most. The door greater was pleasant the girls/ ladies helping inside were helpful. And stayed away they were NOT hovering behind me! They were giving everyone space to look around but there too help! The store was clean and organized. Loved the collection of handbags a small area of clothing, shoes and jewelry, I think they focus more on handbags!! I ended up getting a bag to go with my wallet but definitely will go back that's a must! Awesome experience!!

    Cassandra N.

    They are limiting capacity but you get through the line fairly quickly. Love the prices at the outlet, they seriously can't be beat. (And I never buy Kate spade full price) They had a great selection of bags and accessories, as well as clothing and shoes! The staff are all pleasant and everything comes with a warranty, which is great. If you're a student, show your student ID for a 15% off discount on top of everything!

    Defective purse

    Treated myself to a purse for $100+ and was excited to wear it until the strap kept loosening every time I put it over my shoulder. Disappointed I returned it and the store refused to credit me the full amount even when I showed proof of purchase. On top of that I discovered I was not the only VICTIM of this malfunction company because a manager came over and said "oh I spoke to you over the phone yesterday, so sorry about the straps"...I did not called the store. Never will I purchase a Kate Spade product again!!

    Stain or whatever it is

    I went to this store on Friday, October 11th around 5PM. I don't remember the names of the employees, but I am pretty sure with this timestamp you will know who was working on that day. Long story short, I saw a bag and told the lady that I want to buy it and want to get a brand new one if they have it in the back (I don't like getting items that were touched by 1000 people). While me and my dad are waiting at the cashier, the same lady that I asked to get the new one brings the same bag in yellow color to "show" it. Right after they bring the color that I wanted and immediately shoved in the bag not giving me a second to double check the bag. Sure enough the bag they gave me has a nasty defect (looks like liquid whiteout) on the back... absolutely ridiculous. I don't think this is the right way to treat your new customers. I have no time to drive an hour to return it or exchange it, that was supposed to be a gift for my mom and obviously I am not going to send this monstrosity to her. I hope the management will look into this kind of issues in the future, because I AM NOT COMING BACK TO THIS STORE ever in my life again. Shame on you people!

    Dog friendly!
    Kimmy T.

    I love this shop! I have this little ritual where I buy myself a new bag every time I achieve something at work - promotion, new job, big deal, etc! While I'm kinda a big deal - I also know it's easier to spend money than to make it so to the outlets I go! This shop is Small but so good! I usually come down on Sunday or a long weekend and they have extra 20% off the already clearance prices so I'm always tempted to get two. They make you queue up outside because the store gets hectic without it... it's totally worth the wait! One thing I love about this shop is the ladies walking around being helpful. On more than one occasion I've been mentally calculating the discount on top of discount plus tax and just when my eyes are about to cross, a lovely attendant with a calculator offers to price me up - what an angel! I've bought such fun bags here. From spring collections with floral to a baby bag I converted into my laptop bag cuz none of the laptop bags online were even remotely cute. I get compliments all the time on that one and I love telling people my little secret conversion! Hehehe Bags are solid, phone covers too and I've been 98% sold on buying a coat once but $400 down from $750 is still $400 so I couldn't - lol. Maybe next big promotion! ;)

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    4 years ago

    Love it, I bought 2 purses and I'm so happy love the new arrivals, can't wait to used them

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    Ask the Community - kate spade new york outlet

    Is there any Disney collections?

    Yes. It's a hit or miss when you show up if they have any in stock due to the fact that they have 60-75% off majority of the time.

    View All 2 Questions

    Review Highlights - kate spade new york outlet

    Ever since Kate Spade Outlet has opened at Citadel, it has been my go-to for gifts for the women/girls in my circle.

    Mentioned in 22 reviews

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    kate spade new york outlet - outlet_stores - Updated June 2026

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