Never got my product. Never got a refund. Many people in the same situation. I lost over $50…read more Horrible experience

Poor Service. Diminished Print Quality. No Integrity…read more Earlier this year, I printed a new batch of shirts for my fraternity's chapter alumni association. I emailed the inventory, mockups, and vector files to Tania like we've always done. When I dropped off the shirts, she printed a paper copy of the front/back designs and trimmed the excess edges to make sure they fit *both* the shirts and hoodies. When I returned to pick up the order a week later, I immediately noticed some of the graphic details were compromised by the ink because my artwork had been shrunk w/out approval; an ink-saving measure they'd done on previous shirts. I showed the problem to Jr., but he tried to suggest the artwork details were drawn too small before I explained there were no issues with the initial printout. He went to the back office and spoke w/ Tania privately before eventually admitting they resized the front image; supposedly to ensure it fit the hoodies... But nobody contacted me. I realized he was deflecting at this point, so I stood firm on the fact that we'd already checked the design size for compatibility before I left the shirts for printing. That's when he assured me they could "enlarge" the graphic details on any subsequent batches; although there was no offer to compensate me w/ a refund or discount on this order. The shirts were not satisfactory, but given our history and my delivery schedule, I still paid for them. Based on Jr.'s assurance, I returned w/ a reorder in October. I dropped the shirts off and left a message for him to call me. After 2 days, I went back to the shop, and he started making excuses for why he hadn't called. Since I was operating on a tight schedule, we discussed having them ready by the following week. I asked him to do a test print like we've done before, but he frowned like that was asking too much. He countered by offering to let me see the film before they started printing. Early the next week, Cassandra called to verify if I received the "new price quote" via email. Juan's wife and I spoke briefly over the phone. She indicated the shirts would cost more than double my usual rate, and there would be a charge for them to adjust any graphic details. She initially tried charging me $70.00 for screen setup costs; more than triple what I've previously been charged on a front/back reprint. I explained the agreement b/t Jr. and I involved enlarging the artwork details as needed, but she dismissively stated, "He doesn't know anything..." Although the price-jackin' was deliberate and sudden, my schedule was already compromised. Therefore, I approved the print film; expecting the merchandise to be produced exactly like the provided mockup. When I returned to pick up my shirts the following week, I checked the image details, which appeared fine folded in the box. However, once I got home and laid the items out, I noticed the front design was carelessly printed off-center... On every single shirt! Now I'm pissed and had to drive right back to New City to show the error to Cassandra. I also provided two shirts from the first batch to show that the design was originally *centered* just like it appears on the mockups. Juan's wife was on the phone and told Cassandra to refund me for the screen printing, but she did *not* offer to compensate me for the shirts they ruined. Jr. was also there and said absolutely nothing. Juan's wife quickly volunteered to return *all* of my archived films after I questioned her sudden price increase during our previous discussion (although they still have the electronic file attachments). However, when I picked them up, she had only assembled a partial amount. When I pointed out there were screens missing she mentioned they usually charge $5 per film like that was supposed to override the ones missing. I tried stopping by the shop to speak w/ Juan directly right after he returned to work, but his wife ran interference by dismissively insisting that he was "unavailable"... At this point, I was completely done w/ her funky attitude and simply chucked the deuce. So much for reaching a satisfactory resolution.‍

This is our second time using the services of Epic Signs and Graphix, today they made me a laminate…read morecover for my new laptop. I love the end product!!! Back in December 2024, we had an urgent last-minute request to partially wrap one of our commercial fleet vehicles. These projects typically take several days to complete, from graphic creation and adjustments to approval and installation, but Jay and his team went above and beyond to meet our tight deadline. Their communication was excellent, and they truly listened to my requests, ensuring everything was done perfectly and on time. The professionalism, attention to detail, and quality of their work were outstanding. Epic Graphix is now our go-to for all things graphics, stickers, and beyond. Thank you, Jay, and the entire Epic Graphix team for your dedication and exceptional service!

From the owner: Ready to make your business or event stand out? Epic Signs and Graphix is here to help! As your…read moretrusted local sign shop, we specialize in creating custom, attention-grabbing signage that sets you apart-with reasonable prices guaranteed and exceptional service. Explore our services at epicsignsandgraphix.com! Outdoor/Indoor Signs Yard Signs Banners Vehicle Wraps Wall & Window Graphics Trade Show Displays And more! Whether it’s for your home, business, or special event, we create high-quality, eye-catching designs that get noticed. Reach out today and let’s make your vision a reality!

I have always believed in supporting small businesses. So, I am asking that you do the same. With…read morethat being said, I have ordered t-shirts, quarter sleave shirts, polo shirts and jackets from Emblazed Embroidery and was very satisfied. I will definitely be purchasing more items from this business.

From the owner: Quality customer service read more

Well I came in with a unique problem. I had my phone stolen and was looking for a quick way to…read moretrack it so I could find it. The older lady that answered was adamant about not helping me in any way shape or form. Business is about building relationships and this place clearly hasn't got that idea. All I needed was to use a phone or computer for 5 minutes, but "Michelle Nicholson" in the front couldn't manage that. Steven although, was nice and gladly gave me Michelle's name when I called just now to write this review. TL;DR Michelle is rude. Learn how to use photoshop and kinkos for your graphic needs.

I'll keep this one short and sweet! This place almost seems family owned. It may be but I'm not…read morequite sure. I had a few designs I wanted printed up. I took my USB drive to them. They work with me to get an exact idea of how the prints should look from colors to cuts and sizing. Once I made my initial deposit I went home. They told me it would take a few days to get them done. Immediately after they emailed me to approved the design to have it printed I received a phone call less than 10 min later saying my order was ready. All I could say was damn that was fast. Thinking to myself I bet those prints look like trash. When I got there they showed me a few examples and I can say I was more than impressed!! The printing was top quality and the cut outs were precise and very sharp. I can say when I design something and need it printed this is where I'll be.. They are on the expensive side but it's well worth it. Thank you for serving the Sugar Land community with excellent quality and excellent service!!

I had a bag embroidered with my initials. Lauren was fabulous in making sure I liked the font and…read morethe color of the embroidery. I'm in love with how it turned out!! Thank you!

I have used Lotus for screen printing , embroidery, and for all my team's attire. The turnover for…read moreour shirts and backpacks have been fast. Great quality !! The customer service is amazing. We will be using you again.

I've had the pleasure of working with T-shirt Depot for the last 2 1/2 - 3 years and I must say…read morethat I'm "exceptionally" happy with Paul and his team. We "specifically" use T-shirt for all of our embroidery. I must say their 3D embroidery is absolutely the best. As a matter of fact, T-shirt depot gets all of our business. We have used them for DTG, DTF and otherwise, and they've never failed us on quality of workmanship or service! Considering that we moved from California and have worked with other embroidery and print companies, I can say that they have been the best experience for my business. Bravo to T-shirt Depot. Sincerely, Kacus Wair LLC Sankofa

T-shirt depot is such a great place to create any T-shirt that you need. They also do embroidery,…read moreon any item. One of the things that I really enjoy about this company, is that you can either bring your own products, or they can provide it. Pricing is very comparable to online retailers as well, as well as the turnaround time is pretty quick. I'm confident that they're able to get your products done in a reasonable time at a great quality. This is definitely my new T-shirt place.

I ordered some big signs for a piece of property that I'm putting on the market myself. don't know…read moremuch about signs or how to install them. Philip dodd The Owner made the signs in a hurry. took a photo off of Google Earth marked out my property on it mark the street Everything came out great. They install signs and offered me that service. I told him I wanted to do it myself, so he added grommets and gave me the big zip ties to zip tie it to the fence and gave me advice about that. I really appreciated the good service and the information I learned a lot if you need signs, you need to go there now.

This particular Fast Signs is the best in Houston, and I should know because I have been to more…read morethan a few. All of the employees at this location have been wonderful. During my latest endeavor I have had the great pleasure of working with Jennifer. Jennifer is patient and her attention to detail is unmatched. Jennifer is an artistic, technical and creative genius! She brought my abstract concepts together and due to her dedication she has turned my ideas into a spectacular advertising vision.