Was looking for a better insurance rate. I heard about this agency and decided to try them.. They…read morewere very professional and answered all my questions and concerns. Very well run agency and super helpful, they, also saved me a lot on my premiums without losing coverage. Recommend highly.

I was having a problem with an unresponsive agency in dealing with a minor issue with Travelers…read moreInsurance. I called Auto Insurance because they also carried Travelers. They were more than happy to help me with the issue so I transferred my policy to them. They were even able to search and apply a discount that the other agency hadn't bothered to tell me about. I also liked the personal attention that one can only find in a small agency like Auto Insurance Plus.

I had our car insurance for years through Allstate but when I switched at the end of 2019 it was…read moreone of the best moves I made. I finally had it with the regular increases from Allstate and found better rates and excellent customer service with the Pam Leonard-Williams group. Every time I had a question or an issue they were pleasant, helpful, and always called me back right away. The rates are better here and the length of time that a previous fender-bender incident (very small!) remains on our policy is 2 years less than at Allstate! So glad I switched, just wish I did it sooner!

I had my car/renters insurance with this agency for a few years, but after a few disappointing…read moreexperiences, that's not the case anymore. I first signed up here because the rate was the lowest I could find for decent coverage. However, I started noticing that every time I called for any questions or issues, I couldn't always get an answer right away or didn't receive a call back as promised. The final straw was when I received my renewal bill a few months back. Suddenly I was being charged $30/month more for no obvious reason, as I had not had any tickets, accidents or vehicle changes to cause an increase. I called to ask what was going on. The man I spoke with assured me it was because some discounts had "fallen off" my policy and he would work to get it straightened out, then call me back when it was done. I didn't receive a call back from him. I tried calling multiple times and couldn't get an answer from anyone. Finally, out of frustration I called and asked to speak with the office leader. She reviewed my file and said that the increase was actually due to "general rate hikes across the board" and had nothing to do with my discounts. I asked her what she could do to retain my business. She suggested lowering my coverage so the premium would drop. My coverage wasn't even that high to begin with. As someone who used to work in a different car insurance agency, I would never suggest someone lower their coverage as a first option. I was really surprised that's all they had to offer. They didn't really seem to concerned about my sudden rate hike. I started shopping around and found a quote with Geico. They offered me the exact same coverage I've always carried for 50 BUCKS a month LESS. Guess who's got my business now.....

I called late on a Tuesday afternoon to get a quote for FR44 insurance and was able to get a quote…read morefor 50% less than other places and got my policy done less than 20 minutes. Thanks 5-Star Insurance!

I would definitely recommend East Bay Insurance. They have been our insurance provider for over 30…read moreyears and exceed our expectations every time. Elizabeth and her team always find the most adequate and affordable insurance coverage for our property. They respond quickly to my phone calls / emails and are always polite and professional. I would highly recommend them to any of my family and friends.

This is my grandma's business. I was basically raised here. I'll always love the friendly, family…read moreatmosphere.

This is by far my favorite car insurance agency. They have the cheapest price and the staff is…read moregreat.

Erica, was extremely professional and knowledgeable when I was in a car accident. She made the…read moreprocess very simple and I would highly recommend using her services. Best insurance company I've used compared to my previous experiences!

Erica and Kim go above and beyond for me and my family. They are the only agency that goes out of…read moreits way to review my situation every renewal to see if my rates can go down (without sacrificing coverages) without having to ask! it's just part of their process! As our kids have become drivers, our needs changed, and Noble always finds a price that our family can afford. They cover our home and autos. They are just great!

A friend recommended Crews Ins. I did not have an appointment, but I did not have to wait long. It…read morewas so helpful to compare different insurance companies at 1 stop. I was able to save $600 for 1 year. The agent was very helpful and efficient.

Worst customer service and response I have ever seen with any company. No return emails or return…read morephone calls. If they tell they will do something don't sit by the phone ...! Lot's of agents and agencies out there save yourself some aggravation and pick another one.

Great Service! After running around trying to find HO-6 Condo insurance quotes, I called Allstate…read moreand spoke with agent Scott MacCallum. He was knowledgeable, friendly, and presented me with very competitive quotes. He had all the paperwork in order in a very short period of time, and I was on my way. I have to mention that, prior to this, I had spoken with agents from 3 other companies that gave me inflated quotes (for the same coverage) and made the process seem very involved. Scott was very easy to work with. Highly recommend.