Terrible service ....the room smelled ...the bathrooms have very cheep plastic curtains...no very…read moreclean...you ask info... cero accuracy their people their customer service do not know what's going on...all give you different information.....from the receptionist to the restaurant very poor customer service...will never come back.....not worthy what we paid...

This hotel sucks. Do not stay here at all. The people there are heartless and corrupt. They have no…read moreguidelines and it is very insecure. What I learned about this horrible experience was that you never stay in hotels that they are not supervised by USA. Stay in Holiday In etc. USA brands. The US Embassy informed us. They stated it that Mexican hotels are very low in compliance. They recommend to book USA hotels to assure your safety and comfort.