We use Scott for our insurance needs and he has provided exceptional service. My family highly…read morerecommends Scott. Ken-SARASOTA

Scott Brown is the only one insurance agent who I would trust. We were blessed to find him. He has…read morespent his time (no rushing, no pushing, asking detailed questions about your needs) and found the best insurance that fits my family. He helped us to save a lot of money. Before I tried other agents and I can tell that Scott is the one, who deserves to be your family agent.

Worst company, stay away!! The representatives are inexperienced and rude. They will make…read morechanges to your policy and charge more money even when you pay in full. Total scam

My car needed to go to the body shop. I chose a shop they "had a relationship with" which they said…read morewould expedite the repairs. The first part they ordered - from a junk yard- came in damaged. The next one was the wrong color. It took 4 weeks to get it right. I had 5 or 6 claims adjusters. Each one blamed negligence on the one before. It took 12 weeks to complete 12 hours of labor, but they had already paid the shop so nothing was their fault and nothing could be done to expedite. 12 weeks. $6000 in rental car fees. Plus my deductible. And no one can help make anything better. A confluence of errors and negligence. But nothing is anybody's fault and I'm stuck with the bill. Choose your insurance carrier wisely.

Donna gave me 5 star service today during my purchase of a new Suburu SUV . Donna made sure all…read morethe appropriate paperwork was transferred from my old car to the new one and emailed me new insurance cards before I left the dealership. Jim Edwards

James and his team are extremely efficient!! James helped me get a great deal!! He understood I…read morewas new to the area and he educated me on the different laws. Different laws for different states....I Insured my truck and my car with him and then called back for renters insurance as well. I recommend he and his team to anyone who needs insurance. Extremely easy to speak with and very down to earth. I am/was extremely pleased with him and his team.

I can't say enough about Mr. Andrew Zaccagnino " Zacc". When I called him stressed and worried and…read moreexplained my insurance situation he replied in a very calm and reassuring voice " I can help you. " and he has. We worked together and with his guidance, arrived at a perfect solution. Once resolved, I was nearly in tears that this problem was solved to a wonderful resolution. I feel grateful, excited and relieved. I highly recommend Zacc. He is a knowledgeable professional.

Zac is very knowledgeable about his medicare products and insurance in general. He was extremely…read morehelpful to me. i would highly recommend Zac to anyone. Bob

Oh my goodness, I cannot praise AutoLife Insurance enough! I got into a collision this morning and…read morewas rear ended by a driver. I immediately called my agent who was available to take my call, at 6:30 in the morning! Talk about AMAZING customer service! Andrew, I cannot thank you enough for your help and assistance and greatly appreciate you being available to help me out in what was already a terrible situation! Kudos to AutoLife and the quality people they have on their team! Would recommend them, and Andrew, to anyone in need of epic service and quality care!

From the owner: AutoLife Insurance Group Inc, Insurance, Auto Insurance, Lakewood Ranch Insurance, Manatee County…read moreInsurance, Insurance Brokers

I had an excellent experience with WFL Agency. The team is professional, responsive, and truly…read morecommitted to providing outstanding service. Melissa DeAngelo is the most knowledgeable commercial insurance broker I have ever known--her expertise, attention to detail, and clear communication made the entire process smooth and stress-free. She took the time to explain everything thoroughly and ensured all my needs were met. I highly recommend WFL Agency to anyone seeking reliable, top-quality commercial & Personal insurance services.

I called a couple of times looking for a quote. I gave all the details on first call. Got no email…read moreback with said quotes . Called next AM and left a message- Verified my email in case they had made an error- and still no callback a week later. No longer an office presence on Clark Rd. All work is being done online.

On May 8, 2018, I purchased a homeowners policy. On June 19, 2018, I switched companies and sent…read morethe required documentation to Central Sarasota Insurance to cancel the policy. The company never cancelled the policy, nor returned my money. I followed up on the issue, and finally on April 1, 2019, nearly a year later, they cancelled the homeowners policy. The underwriter, Heritage Insurance, said they will send a refund in 2 to 3 weeks. Definitely stay far, far away from this insurance broker.

John Hlohinec helped me get an insurance policy on very short notice with only 3 days from our…read morefirst conversation to having the policy in place even though we had to change providers a few times and explore a number of different options before finding the right one. John never required me to drive in to his office but was flexible and we were able to handle everything over the phone and email from start through completely instated policy. Even after the policy was complete John continued to assist me with quotes for insurance on properties we are looking to purchase to make sure we understand the insurance cost implications of a homes features. Extremely helpful and great to work with going the extra mile to help his customers.

The only reason I'm giving this place 2 stars is because the Clearwater location was able to help…read moreme get everything taken care of despite this place doing their best to keep me in limbo forever. For starters when my accident happened the Clearwater location was assigned my case and did an excellent job. I was honestly impressed with how good these people were at their job. Then I wasn't sure why but my case was transferred to Sarasota and this is where the dumpster fire begins. The woman I was stuck with Michelle was so clueless on everything that I'm honestly afraid of everyone else who has been assigned to her. I can't believe I have to say this, but she has no idea how mail works. She tells me she sent me some mail to fill out an hour ago and asked if I got it. How do I respond to this??????? Everything question I asked her was followed by "uhhhhhh I don't know." I asked her one simple question and it was to call me when my claim is settled and after 6 months I get mail saying my claim is settled. She couldn't even do one thing. Every time I called her I got voicemail, but my work phone got her every time. Coincidence? If you get this location, be very careful.

This is part two of my Progressive saga. We had a car accident 4 years ago , and I got EOB from Lee…read moreMemorial for an ER visit that Progressive was now paying 400 of an over 9000 bill. I called the number on the letter and spoke to the absolutely worst adjuster. She was not empathetic about me receiving a bill after 4 years. She kept saying it wasn't a bill but it is an explanation of benefits and someone is paying the balance due and is responsible and since it wasn't her, she could afford to be flippant.She kept saying to let my health insurance pay, but they did, and Lee sent them their payment back and they don't pay out on 4 year old claims. After 10 minutes of talking to an adjuster with no solutions, no motivation to help me I decided there must be someone more competent at this organization. I actually talked to someone in legal, and he was able to find a 9000 dollar payment made years ago... Something the adjuster could and should have done if she remotely cared about her customer instead of dismissing me as inconsequential. My advice to anyone is to not give up and don't let an apathetic adjuster convince you to pay an invoice you may not owe. If they have no plausible explanation for why the money is due, question it. Hospitals double bill and make mistakes and you may pay for things you don't owe. If you receive substandard service, look for someone who likes their job and cares about the customer instead of someone who brushes you off. Lesson learned.