Initially my family contacted Arlene for help making a decision about living arrangements for my…read moreelderly parents. My sisters and I wanted to respect my folks' wishes but, also, insure their safety. Arlene educated us about the issues and the options we had. She met with Mom and Dad to make sure they had a voice in whatever future plans were made for their well-being. It's difficult to become a caregiver without any kind of preparation but decision making was made easier with Arlene's support. It was reassuring to be able to contact Arlene whenever we had questions or problems related to my folks ---- especially with medical questions. Prior to being a geriatric care manager, she was a nurse with the VNA for many years.

When I first entered the building, I noticed it was dirty & outdated. My dad was there for several…read moreweek & they did zero rehab on his hip. They used a lift belt & a bunch of excuses. They lost his bottom dentures (he rarely takes them out). Put him in a room with a 300 LB guy that had the A/C on 24 hours a day & my dad is generally cold. They had no concerns for my dad only saw dollar signs. After letting his current facility know of my concerns, they agreed he needed to get out of there asap. Three days later they moved him back & set up rehab through an outside company. I understand ever business are shorthanded but when these people need a facility when their older, remember that karma is often real.

My husband was in the rehab section of Paramount of South Hills. He received excellent,…read moreindividualized care. Every member of his team treated him with respect and compassion. The entire staff at Paramount were pleasant and helpful and you can tell that they all enjoy their work and that they truly care about the patients. The nursing staff were excellent! While I hated for my husband to have to be there, the obvious dedication and compassion of the staff made me feel comfortable leaving him in their capable hands. My husband received speech therapy, and, in the short time that he was there, we noticed definite improvements in his speech and comprehension. Occupational therapy and physical therapy also were great--both in the services provided and the advice as to how to adapt his environment and his activities. The facility is very clean, the rooms are spacious, and the dining and lounge areas were comfortable and inviting. My husband enjoyed a variety of foods and was provided with alternatives if he did not want what was on the standard menu. I'm hoping he won't expect that same variety and flexibility now that he's home. If you are in need of a rehabilitation facility, I highly recommend Paramount South Hills.

From the owner: Paramount Senior Living at Bethel Park continues to be one of the premier senior living facilities…read morein Pennsylvania that offers independent and assisted living services. The foundation of our community is built on our commitment to our residents as well as their families. Our services are different, just like no two residents are different, that way you get the care you need. Learn more about our Senior Living Communities and services here and schedule a tour!

We moved my father to Paramount Bethel Park in March of this year. It was a confusing and…read moredifficult time for everyone, but Tonya, the Admissions Director assisted us through it all. She was compassionate, involved, and knowledgeable about all aspects of what we needed. Her help in getting my dad in a beautiful room was exactly what we needed but didn't know how to go about securing. While the transition is never easy Tonya and the staff ay Paramount Bethel Park have made him (and us) feel welcome and cared for. We would, without hesitation, recommend Paramount Bethel Park to those looking for a safe, caring and beautiful place to live.

Please do your homework before placing your loved one at this facility. Please ask questions,…read moreturnover rate of staff, how many agency caregivers are working, caregiver to patient ratio. Look at the turnover rate of the people running the place. Are nurses passing meds or Med Techs, are the people providing the care CNA or caregivers, will you be notified of any changes in your loved ones condition, what exactly do you do you mean by "assisted living". What does that include? What is the average time to answer a call bell..but please do not be fooled what they do is send somebody in to quickly turn off the light and will tell your loved one, " I will tell the nurse." Help is usually at least 30 minutes away or more. Due to Covid the meals were in the room brought up in a cardboard box and 99% of the time my moms food was placed out of reach. Never opened or set up for her to eat. Not to mention the food is cold and the tiny plastic utensils that are handed out are the size for a preschooler to use and very flimsy. Many of the meals I would have a hard time eating due to the size of the bun or meat itself let alone an 85 year old woman with missing teeth. Often times the meals were just left all day without being picked up. My moms pills were left on the bedside stand more than once and I even found medicine on the floor that I am certain was charted as given. My moms pull up many times was soaking wet with urine, she did develop skin breakdown, that I had to mention to the staff to get ointment to put on. They never even saw it. Using a wipe after changing her was never even a thought, something else I had to tell the staff to do. Many meetings with the people running the place did nothing. They sat there and listened and all these false promises that never happened. My moms personal property was used for other residents, they would just come in and " borrow as needed," even during Covid. I caught the staff playing on her computer while she was asleep. Items went missing more than once. My mom like so many older people was afraid to say anything to me because of the fear of the ramifications. The second and third floor reek of urine. During many visits to my mom I would be there for hours without a single soul checking in on her. We ended up hiring help to sit with her on top of paying that astronomical prices of that place. I ended up calling the state and other places to look into this facility. I could write a book of horrors and just might. I just am trying to help others not to be fooled. I believe that place could sell snow to an Eskimo. Please do not hesitate to reach out to me, 412-742-8015. I will be more than happy to provide proof to anybody that is looking at the Paramount at BP. We had cameras installed so my complaints and concerns are 100% documented. If I could save just one elderly person from what we went through I would feel happy. I would not put a dog at this place.

I have spent my fair share of time in nursing homes, since three grandparents and an uncle were in…read morea facility for extended periods of time. I will admit that I do not like nursing homes, because they are sad places to be and I have always felt that the residents do not get the care that they need and deserve. Also, I recently read a study regarding nursing students, who are polled at the beginning of their studies, half way through, and then again upon completing their courses. The study shows that the elderly is the least popular group to work with, and any desire continues to decline as nursing students go through their courses. That being said, it can be assumed that nursing homes would be one of the least favorable places for nurses and aides to work, since the majority of the population are elderly patients. This is not the case with my uncle, who is 50 years old. He has a rare disease and is now also slowly recovering from recent heart surgery and a bad bout with pneumonia, which had him in the hospital for several weeks. Because of the illness, he is in need of physical and occupational therapy to regain some of his gross motor skills. There are not many nursing homes that will take patients under the age of 62, because they are not on Medicare, unless they are a veteran. This leaves very few choices, and Beacon Ridge was one of the few. I have to admit, I was of course skeptical of the nursing home because of my previous experiences. However, I was completely wrong. This facility is clean and well lit. The cafeteria is nice, and residents are encouraged to eat in there, but are permitted to eat in their rooms. The residents are given a few choices of what they want to eat, and the aides come over like "waitresses", taking the residents' orders and then bringing them what they ordered. (Example: meatloaf, turkey sandwich, or both!) It is nice that they are given choices and food is not simply put down in front of them. After lunch, we took a stroll around the entire facility. I discovered two therapy cats and a small 'aviary', where residents can sit and watch the birds. I also realized that there are two wings to the one-store building and that the main activities and cafeteria and centrally located. I saw a library, full of books, a television, and several tables and chairs. There was also another room full of board games, a television, a staff desk, tables and chairs. This is also the designated 'cat room', since I saw their food and water in here. Although, I was told that the cats do roam around the building. There are several daily activities - bingo, church, cookie decorating, etc. The rooms are average, nothing exciting, but my uncle's had a nice view and a bird feeder outside the window. Also, and most importantly, staff were readily available. Most said hello and seem to be attentive to the patients' needs. I am very cognizant of this, since I have been visiting relatives in nursing homes since I was seven. I was happy to see such a nice looking place and also my uncle seemed to be content, which is the most important of all. This is a small facility and it appears that the residents are able to get more one-on-one attention. I did not see anyone being neglected and left feeling good about Beacon Ridge.

my girlfriends dad was in here recovering from a fall. Then my daughter with her CNA started…read moreworking here.Thank goodness we found out how bad night shift is before placing anyone else in here. They let residents sit in their urine "because they are just gonna go again in a few hours". CNA are not wiping with towelettes. They actually use urine soaked depends to clean soiled bottoms. eewwww. And my daughter who was trying to do everything the right way was told to stop using so much product in cleaning residents and applying needed lotions. Do not place your loved ones here and if you have to due to money issues. Be active, visit often and if possible place audio in their rooms!!!!! She actually heard an employee state in front of a resident "I can't wait for her to die". How sad!!!! It is ABUSE!!